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August 2020 Insurance Business Resilience Emerging from COVID-19 Practical steps to business resilience Extended Summary

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Page 1: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

August 2020

InsuranceBusiness ResilienceEmerging from COVID-19

Pract ical steps to business resi l ience

Extended Summary

Page 2: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

1ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

Contents

Page

Overview 2

CPO의 증대되는 영향력 3

오늘날 CPO의 역할 (1) Understand

- 기업 문화 및 이해관계자 이해

- 7가지 Key Questions

4

4

5

오늘날 CPO의 역할 (2) Manage

- 커뮤니케이션 관리, 기대수준 관리, 변화 관리

7

7

오늘날 CPO의 역할 (3) Develop

- 기업 비전과 사업계획 달성

8

8

CPO의 100일 로드맵 : Month-by-month approach 9

Key Lessons Learnt 10

Contents

Page

Overview 2

1. 위기대응(Reaction) 단계 3

2. 리질리언스(Resilience) 단계 4

3. 회복(Recovery) 단계 5

4. 새로운 현실(New Reality) 단계 6

결론 7

본 보고서는 삼정KPMG 경제연구원과 KPMG member firm 전문가들이 수집한 자료를 바탕으로

일반적인 정보를 제공할 목적으로 작성되었으며, 보고서에 포함된 자료의 완전성, 정확성 및

신뢰성을 확인하기 위한 절차를 밟은 것은 아닙니다. 본 보고서는 특정 기업이나 개인의 개별

사안에 대한 조언을 제공할 목적으로 작성된 것이 아니므로, 구체적인 의사결정이 필요한 경우에는

당 법인의 전문가와 상의하여 주시기 바랍니다. 삼정KPMG의 사전 동의 없이 본 보고서의 전체

또는 일부를 무단 배포, 인용, 발간, 복제할수 없습니다.

Page 3: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

2ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

본 보고서는 KPMG Global이 발간한 Insurance Business Resilience이며, 삼정KPMG 경제연구원에서 한글 요약한 자료입니다.

보고서 원문은 아래의 링크에서 확인하실 수 있습니다.

https://assets.kpmg/content/dam/kpmg/uk/pdf/2020/06/kpmg-insurance-business-resilience-emerging-from-covid-19-stronger-than-ever.pdf

▲ 표지 클릭 시, 원문 다운로드 가능

Page 4: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

3ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

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Page 5: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

4ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

?

Page 6: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

5ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

?

Page 7: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

6ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

Page 8: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

Global Thought Leadership

7ⓒ 2020 Samjong KPMG ERI Inc., the Korean member firm of the KPMG network of independent memberfirms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.Printed in Korea.

Page 9: Insurance Business Resilience · 2020. 8. 25. · August 2020. Insurance Business Resilience. Emerging from COVID-19. Practical steps to business resilience. Extended Summary

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