integrated integrity: embedding ethical & anti-corruption ......issues private life: 2.6%...
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Integrated integrity: embeddingethical & anti-corruption
practicesFlemish government authorities
Committee of the Regions, 19thMay 2015
Back to basics: foundations andstructures
2005: Flemish government takes official decision to startintegrated and coordinated integrity policy
Foundations integrity programme:- Internal Audit division (Audit Vlaanderen)- Ombudsdecree & whistleblower regulation- Code of conduct (1998, 2006, 2011)- Staff regulations- Integrity officer- Dilemma trainings
Integrity:broad concept, broad approach
• proper use of means
• + proper behaviour towards people
->Multidisciplinary approach
Founded on 3 pillars:
Prevention
Detection/Control
Reaction/Sanction
-> balance in 3 pillars
Ombudsservice
HRRules &Regulations
Diversity
Towards integration
• Getting experts revelant related domainsinvolved
– Central: (virtual) integrity office
– & in the different entities of organisation:integrity network
• Leads to multidisciplinary
approach (in policy, instruments
and implementation)
(virtual) integrity office (since 15 March 2012)
Gathering central integritykey players :
– Internal audit– Well-being– Social services– Diversity & equal
opportunities– Training & support
(made to measure)
Main goals:
• Policy advice• Developing integrity tools• Measuring and evaluation of
policy results• Gathering and analyzing results
of integrity key players• Integrated instruments: central
channel to report wrong-doings• Centre of integrity expertise
(gathering good practices athome & abroad)
• Core actors deal with integritycases
• Communications
Integrity network• At least 1 integrity contact person in each entity
(today 133 members)
• Interaction: policy entire
organisation and implementation
and integrity practice in entities
• Bringing multidisciplinary groupof entity key players together
• Exchanging knowledge via online platform andtwo network gatherings a year (kick-off 10th April2014 Integrity event (210 attendants))
Embedding integrity in differentdomains of expertise (1)
• HRStaff
surveyYearly
appraisals
Mana-gement
code
Coachingmanagers
(ethicalleadership-
Introductionnew
employees/swearing in
civilservants
Recruit-ment &
selection
Trainings(dilemmatrainin
g, summerschools onintegrity eg
social media,mobile
workforce
Sanctions
Embedding integrity in differentdomains of expertise (2)
• Well-being
Centre ofexpertiseIntegrity &well-being
Uniformregistration
system
Central pointof contact
reportsintegrity &well-being
Central point of contact: reportwrong doings integrity & well-beingSpreekbuis
• for members of staff• facts & figures 2014:
- 274 contacts(183 email + 91 telephone)
- 87 cases, 3 main categories:Well-being at work: 84.6%
(top 3: bullying, conflicts,performance appraisals)
integrity: 12.8 %(improper use means: 7.7%,improper behaviour vs people: 5,1%)
issues private life: 2.6%
Parallel workflow fromreport to case
management
1700
• for citizens, businesses…
• facts & figures 2014:- 175 questions and reportsrelated to integrity & well-being,- 15 of which on integrity issuesFlemish government authorities
Embedding integrity in differentdomains of expertise (3)
• Audit, organisational development, riskmanagement, BCM
Manualintegrity
forentities
Internalaudits
includingintegrity
Integrityrisk
analysis
Identificationand
measuresvulnerablefunctions
Manualcommuni
cationintegrity
crisis
Audits localgovernments:
cities &municipalities
Embedding integrity in differentdomains of expertise (4)
• Rules & Regulations / Public procurement
Decreegood
governance
Staffregulations/
code ofconduct
Project‘sanctions’
Modelletter to
suppliers
Researchblack listcorrupt
suppliers
Regulationsrevolving
doorschemes
Looking back and forward: lessonslearned & challengesLessons learned
- Concept of integrity:make it concrete by linkingit to different relevant domains- Get key actors (central and in
entitities) in those domainsinvolved
- Concrete initiatives often resultof fruitful cooperation betweenindividuals, case relatedquestions, hot topics
- Good interaction betweenpolicy and practice is must
- Integrity officer coordinates- Integrity officer + colleagues in
all entities to bring policy intopractice
Challenges
• No judicial framework
• No budget and limiteddesignated staff
• Scope & delimitation
• Commitment keyplayers
• Finding relevant andmeasurableparameters
• Sanction policy: insearch of fair andeffective sanctions
www.bestuurszaken.be/integriteit
http://governance-flanders.be/integrity-0
Tel + 32 499 77 20 88
Twitter: @javamoka
LinkedIn: be.linkedin.com/in/kristienverbraeken