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Dupont Safety Management/Awareness/Culture Program August 23, 2011

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Page 1: Integrated Proposal Stop&Ss&Elearning En

Dupont Safety

Management/Awareness/Culture

Program

August 23, 2011

Page 2: Integrated Proposal Stop&Ss&Elearning En

This presentation includes...

What’s At Stake

About DuPont

How We Can Help You

Financial Commitment

What Our Clients Think

Page 3: Integrated Proposal Stop&Ss&Elearning En

Most of the Cost Is Hidden

Up to 5X as large

THE BULK OF THE ICEBERG Additional Costs of Injuries

Damaged equipment and goods

Lost production and quality

Process interruptions/Yield losses

Replacement labor / Overtime

Litigation

Damage to customer relations and

public image

$70 billion to US

industry annually

THE TIP OF THE ICEBERG

Direct Costs of Injuries

Medical costs

Wage indemnity

Claims administration fees

Page 4: Integrated Proposal Stop&Ss&Elearning En

The DuPont Company

Worldwide benchmark for industrial

safety

$29.4 billion in revenue

Diverse operations

Operations in over 55 countries

60,000 employees

Five core business segments including

DuPont Safety and Protection

Page 5: Integrated Proposal Stop&Ss&Elearning En

We offer DuPont’s safety expertise, knowledge, and technology through training materials, training services, and consultative solutions.

30 years of proven results

Thousands of clients globally, across a variety of industries

Knowledge and technology in:

Workplace Safety

Ergonomics

Contractor Safety

Asset Effectiveness

Depth and breadth of offerings to meet different client needs:

Integrated Customized Solutions

Training Services

Training Materials

Page 6: Integrated Proposal Stop&Ss&Elearning En

FIGURES IN CHINA

363383 safety accidents killed 79552 persons

8431 safety accidents in manufacturing industries killed 10616

persons

1403 safety accidents in coal mine industry killed 2433 persons

2010 figures published by State Administration of Work Safety

Page 7: Integrated Proposal Stop&Ss&Elearning En

WHAT’S BEHIND THE FIGURES?

Weak ability to identify and evaluate hazard installation, caused by lack

of qualitative and quantitative analysis and consultancy

Improved EHS standardization vs. unimproved implementation, caused

by poor safety culture and awareness

Low organization efficiency, caused by absence of cross-department and

learning organization to support long-term EHS mission

Unsustainability of implementation, caused by more turnover of front-line

employees and less refreshment training for newcomers

Page 8: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT SOLUTION

Symptom Prescription

Weak ability to identify and evaluate

risk resource

Conduct qualitative and quantitative

assessment

Improved EHS standardization vs.

unimproved EHS implementation

Set up behavior-based Safety

management and culture

Low organization efficiency Set up cross-dept. learning

organization with visible decision-

maker’s commitment

Unsustainability of implementation Set up long-term (3-5 years)

implementation plan

Page 9: Integrated Proposal Stop&Ss&Elearning En

SAFETY MANAGEMENT EVALUATION

– FIRST STEP OF RATIONAL IMPROVEMENT

With 22 elements of Dupont Safety Management and best practices

in industries, Dupont experts will assess client’s current situation,

including goals, process, procedures, standards, systems,

organization, responsibility and on-site implementation.

Based on assessment result, Dupont expert will provide a report to

offer details on advantages and disadvantages, as well as

suggestion on improvement opportunity and direction.

Co-working with management, Dupont experts will make action plan

for safety management improvement, which will work as strategic

framework and action guidline in the future.

Page 10: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT SOLUTION

Symptom Prescription

Weak ability to identify and evaluate

risk resource

Conduct qualitative and quantitative

assessment

Improved EHS standardization vs.

unimproved EHS implementation

Set up behavior-based Safety

management and culture

Low organization efficiency Set up cross-dept. learning

organization with visible decision-

maker’s commitment

Unsustainability of implementation Set up long-term (3-5 years)

implementation plan

Page 11: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY TRAINING – BEHAVIOR-BASED SAFETY

Behavior based safety must also have attitude adjustment to be

sustaining. It has been proven that “behavior influences

attitude and attitude influences behavior”

The goal should be small gains over and over again; continuous

growth. BBS is not a quick fix. It is a commitment.

Focusing on workgroups, in static settings was demonstrated to

be the most efficient at behavior change and injury reduction

The Goal of BBS is: Eliminate Injuries!!

Page 12: Integrated Proposal Stop&Ss&Elearning En

DUPONT BEHAVIOR-BASED SAFETY TRAINING PROGRAM

- SFAETY CULTURE WITH ALL STAFF INVOLVED

Management

Management

Supervision

Front Line Employee

Dupont Safety E-

learning

SafeStart ™ for

Individuals Techniques for Line

Managers

Systems for Operation Manager

Safety Leadership for Management

STOP for Supervision

STOP for Each Other

Techniques for Safety Professional

Page 13: Integrated Proposal Stop&Ss&Elearning En

SAFETY LEADERSHIP TRAINING FOR MANAGEMENT

Duration: 1.5 days

Audience: Decision-Makers, Executives and Supervisors for production(20

trainees for each workshop)

Objective:The basic strategy for safety excellence is to accord safety

equal weight with other business priorities. Effective safety management

processes are principle-based, continuous, and flexible. In the experience

of DuPont, the commitment, leadership, and drive of senior management

personnel significantly determine the success of the safety effort. The

workshop will help leadership align its safety vision, energize commitment

and involvement, and set the stage for rolling out an effective safety

improvement effort.

Topics: Vision and commitment/ Accountability/ Leadership and participation

/ Integration of safety in business planning.

Page 14: Integrated Proposal Stop&Ss&Elearning En

SYSTEMS FOR OPERATION MANAGER

Duration: 2 days

Audience: Occupational Health and Safety, Operations, Production,

Site, Logistics and Manufacturing Managers (20 trainees for each

workshop)

Objective:This training is designed to help management fully

understand concept and best practices of safety management,

better apply it in integrated management system. With the training,

trainees will learn how to consider self-positioning and how to

measure self-performance

Topics: Leadership; Safety Audit; Incident Investigation; Safety

Organization; Safety Department and Safety Coordinator;

Contractor Safety; Change Management; Safety Principle

Page 15: Integrated Proposal Stop&Ss&Elearning En

TECHNIQUES FOR LINE MANAGER

Duration: 2 days

Audience: Occupational Health and Safety, Operations, Production, Site,

Logistics and Manufacturing Managers (20 trainees for each workshop)

Objective: This seminar is designed to help line supervisors improve

safety management skills and gain employees’ active participation in safety.

Participants will learn practical techniques that have proven successful in

reducing accidents and specific actions a supervisor can take to make a

positive impact on safety performance.

Topics: Recognize and anticipate unsafe conditions and acts; Approach

employees who engage in unsafe acts; Conduct interviews to determine

factors involved in an incident or injury; Lead effective safety meetings.

Page 16: Integrated Proposal Stop&Ss&Elearning En

TECHNIQUES FOR SAFETY PROFESSIONAL

Duration: 2 days

Audience: Occupational Health & Safety Personnel, Supervisors, Managers, or any

individual responsible for monitoring and supporting an organization’s safety

performance (20 trainees for each workshop)

Objective: This seminar is designed to develop the “soft skills” required of a Safety

Professional in the development and implementation of a world-class safety program.

Participants will identify the nature and scope of their job by examining the extent of

line management and safety personnel responsibilities and learn practical, proven

techniques to support their efforts to make their company a safer place to work.

Topics: Obtain a more accurate analysis of the company’s strengths and weaknesses

with respect to “ownership for safety”; Select the most appropriate actions to address

the problems and determine strategies for implementation; Effectively propose

actions and strategies to management; Implement actions across the organization;

Monitor performance to ensure continuous improvement

Page 17: Integrated Proposal Stop&Ss&Elearning En

SAFETY TRAINING OBSERVATION PROGRAM (STOP™)

A World-Class Safety Observation and Communication Process,

that provides a path to safety excellence by making safe behavior

and workplace conditions part of the work culture, and Maximizes

the potential for significant safety improvement.

Features: Demonstrates commitment of top management; Is a

non-punitive program; Crosses the boundary of direct

responsibility; Focuses on people at work; Provides a

consistent observation procedure; Delivers feedback to

management through Tabulation of observations and Routine

analysis of information from observations

Page 18: Integrated Proposal Stop&Ss&Elearning En

STOP™ Helps Your Business...

Reduce injuries, reinforce safe work practices, and eliminate at-

risk behavior.

Reduce costs related to incidents and injuries.

Develop communication skills.

Raise overall safety awareness.

Increase observation skills.

Develop safety leadership skills.

Monitor safe and unsafe actions and conditions.

Communicate management’s commitment to safety.

Page 19: Integrated Proposal Stop&Ss&Elearning En

STOP™ FOR SUPERVISION

Duration: 2 days

Audience: Supervisor of Production and all staff

Method - Train The Trainer (TTT): supervisors (20 participants for

each workshop) will be trained by DuPont experts and will lead a

group with 10-20 staff to for group learning and practice; each group

will have practice with DuPont expert’s on-site coaching.

Objective: Train each member of the line management to

Observe people as they work.

Recognize and reinforce safe work practices.

Talk with people to correct unsafe acts and prevent injuries.

Build common understanding and commitment to safety.

Page 20: Integrated Proposal Stop&Ss&Elearning En

STOP™ FOR EACH OTHER

Duration:2 day for training by Dupont expert (post-training by internal

trainers)

Audience: internal trainers and all staff

Method - Train The Trainer (TTT): internal trainers (20 participants for each

workshop) will be trained by DuPont experts and will lead a group with 10-

20 staff to for group learning and practice; each group will have practice

with DuPont expert’s on-site coaching.

Objective: Train all employees to

Make safety observations and communication a regular part of work.

Interact with co-workers to create an “other’s keeper” safety culture.

Make safety and injury prevention second nature.

Identify safe and unsafe actions and conditions while on the job.

Page 21: Integrated Proposal Stop&Ss&Elearning En

SafeStart™ FOR INDIVIDUALS

Duration: 5 sessions (90 m for each)

Audience: apply for all employees(30 members for one group)

Objective: SafeStart is about addressing the mistakes we never intended to

make. SafeStart® is an advanced safety awareness training program

designed to prevent injures in any situation – at work, at home and on the

road based on the State-to-error risk pattern.

Achievement: SafeStart® customers at more than 1500 sites worldwide

have typically reported reducing injuries by 50 to 90 percent – beginning in

the very first year of implementation. To date more than 1,000,000

employees have been trained in the SafeStart® Principles and Critical Error

Reduction Techniques and are enjoying the benefits of less injuries.

Page 22: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT SOLUTION

Symptom Prescription

Weak ability to identify and evaluate

risk resource

Conduct qualitative and quantitative

assessment

Improved EHS standardization vs.

unimproved EHS implementation

Set up behavior-based Safety

management and culture

Low organization efficiency Set up cross-dept. learning

organization with visible decision-

maker’s commitment

Unsustainability of implementation Set up long-term (3-5 years)

implementation plan

Page 23: Integrated Proposal Stop&Ss&Elearning En

Safety Management Implementation Committee

Decision-Macker

Decision-Maker

GM/Site Manager

Leader

Function Leader

Manager

Shift Leader

Observer

Front-line Staff

Observable/Observe

GM/Site Manager

Leader

Function Leader

Manager

Shift Leader

observer

Front-line Staff

Observable/Observe

GM/Site Manager

Leader

Function Leader

Manager

Shift Leader

Observer

Front-line Staff

Observable/Observe

GM/Site Manager

Leader

Function Leader

Manager

Shift Leader

Observer

Front-line Staff

Observable/Observe

Supervisor of Safety and Production

President

Dupont Training Team

Think-tank

Page 24: Integrated Proposal Stop&Ss&Elearning En
Page 25: Integrated Proposal Stop&Ss&Elearning En

Safety E-learning Orgainzation

Decision-Macker

Decision-Maker

Line Manager

Group Leader

Group Supervisor

Report Manager

Front-line Staff

User

Line Manager

Group Leader

Group Supervisor

Report Manager

Front-line Staff

User

Line Manager

Group Leader

Group Supervisor

Report Manager

Front-line Staff

User

Line Manager

Group Leader

Group Supervisor

Report Manager

Front-line Staff

User

Supervisor of Safety and Production

Administrator

Dupont E-learning

Technical Support

Du

po

nt E

-learn

ing

Du

po

nt E

-learn

ing

Page 26: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT E-LEARNING

With over 1,000 lessons and courses created world-wide, Dupont e-

learning is the top choice for organizations and businesses worldwide

because:

System Security & Stability

Service Reliability

Professional Services

Customer Service & Support

Safety Focus

On-Demand Delivery of Services

Flexibility & Scalability

Cost Effective

Page 27: Integrated Proposal Stop&Ss&Elearning En

Learning Management Content Management

A complete, secure, role-

based training and e-learning

solution that employs a

simple and intuitive user

interface.

The LMS produces

interactive and powerful

solutions for effective

learning

Well-management of

knowledge and training

significantly reduces training

cost and raise training

effectiveness

With quantitative assessment,

all training are able to be

tracked. Classified reports

can be transferred into ERP

system in real time

More than 1, 000 courses are

available on-line and in

compliance with Scorm

Standard

Each is 45-60 minutes in

length, equipped with

quizzes, resources,

comprehensive learning

assessments, and a branded

course certificate of

completion.

All courses are delivered

over the Internet.

It’s easy to create, manage,

and track interactive training

courses and learning

programs for all levels of

users.

DUPONT SAFETY MANAGEMENT E-LEARNING

Teaching and Learning

Method

With special teaching and

learning design, which is fit

for adults learning behavior,

Dupont E-learning make

learning more interesting and

effective

Dupont offer training internal

trainers on basic concept of

teaching and learning.

Provide module of analysis,

design, development,

implementation and

assessment, which can help

internal trainers better

deliver on-line training

Provide design of multi-

media course when needed.

Page 28: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT SOLUTION

Symptom Prescription

Weak ability to identify and evaluate

risk resource

Conduct qualitative and quantitative

assessment

Improved EHS standardization vs.

unimproved EHS implementation

Set up behavior-based Safety

management and culture

Low organization efficiency Set up cross-dept. learning

organization with visible decision-

maker’s commitment

Unsustainability of implementation Set up long-term (3-5 years)

implementation plan

Page 29: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT SOLUTION

Phase I

• Safety Committee

• Training for Management

Phase II

• Build up Safety Culture

• STOP for Each Other

• SafeStart for Individuals

Phase III

• E-learning

• Phase Assessment

1-2 Years 1-2 Years 1-2 Years

Page 30: Integrated Proposal Stop&Ss&Elearning En

DUPONT SAFETY MANAGEMENT SOLUTION

(3-YEAR PLAN)

Project Service Time M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

Safety Management

Implementation Committee

Safety Management Evaluation 3-7 Days

Safety Leadership for

Management 1*1.5 Days

Systems for Operation Manager 1*2 Days

Techniques for Line Manager 1*2 Days

Techniques for Safety

Professional 1*2 Days

STOP for Supervision 1*2 Days

On-site Coaching 4*2 Days 2d 2d 2d 2d

STOP Record

Safety Management Assessment 1*2 Days

Total 22.5-26.5Days

Phase I – Y 1

Page 31: Integrated Proposal Stop&Ss&Elearning En

Project Service Time M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

STOP fro Each Other 1*1 Day

On-site Coaching 5*2 Days 2d 2d 2d 2d 2d

STOP Record

SafeStart for Individuals 5 session(2d) 1s 1s 1s 1s 1s

Project Assessment 1*2 Days

Total Days

Phase II – Y 2

DUPONT SAFETY MANAGEMENT SOLUTION

(3-YEAR PLAN)

Page 32: Integrated Proposal Stop&Ss&Elearning En

Project Service Time M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12

Launch E-learning

Module and Schedule Design

Administrator and user training 2 Days

Implementation

E-learning Report 2 Days

Safety Management Assessment 3-7 Days

Total 7-11 Days

Phase III – Y 3

DUPONT SAFETY MANAGEMENT SOLUTION

(3-YEAR PLAN)

Page 33: Integrated Proposal Stop&Ss&Elearning En

WHY DUPONT?

Global leader of Safety Management

200 years practice in safety production

Experienced safety consultants

More than 1500 companies in the world benefit from

Dupont solutions.

Page 34: Integrated Proposal Stop&Ss&Elearning En

Our Clients

Atofina S.E. Asia

Berwick Industries Inc.

Dayco Products

Deere Hitachi Specialty

Products

Elkay Manufacturing

Exxon Mobil Corp.

Fisher Controls

The list is going on……

中石油

中海油

施耐德

嘉吉

罗地亚

宝洁

圣戈班

福伊特纸业 ……

Page 35: Integrated Proposal Stop&Ss&Elearning En

Client Comments

“Employees are more involved in safety since the training….One manager told me

that when a team member noted that the manager was being unsafe, he knew the

process was working.”

–Bill Pettis, Ace Hardware’s corporate safety manager

“Today, our safety training focuses on building a personal responsibility for safety,

and that goes for everyone. Leadership in safety and our company’s safety results

account for one-third of a Deere-Hitachi senior officers’ performance reviews each

year.” – Bryan Swerbinsky, Deere-Hitachi

“Best of all, we now have a culture where our workers don’t tolerate unsafe

behavior, and take care of each other – that would have to be the best outcome.” – Steven Patrick, Sonoco

“STOP™ has been one of the main factors contributing to our decline in injuries.” – Gilles Carraz, Atofina South East Asia

Page 36: Integrated Proposal Stop&Ss&Elearning En

The True Benefits of Safety Improvement

Many lives will be saved

Many employees will be

spared disabling injuries and

lost time from work

More employees will come

home to their families safely

It’s About People…