integrated thinking: the answer to enterprise it’s perpetual struggle - forrester's...
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Integrated Thinking Is The Answer To IT’s Perpetual StruggleMike Gualtieri, Principal AnalystSeptember 29, 2013
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© 2013 Forrester Research, Inc. Reproduction Prohibited2
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget?
A. 14%B. 39%C. 53%D. 76%
Friday, March 7, 14
© 2013 Forrester Research, Inc. Reproduction Prohibited2
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget?
A. 14%B. 39%C. 53%D. 76%
Friday, March 7, 14
What obstacles do development teams
say they face?
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Struggle with ever-changing business and user requirements.
Obstacle 1
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Obstacle 2
Trying to do too much all at once.
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Obstacle 3
Lack of clear executive direction.
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Obstacle 4
Lack of right development talent.
#TalentWanted
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Obstacle 5
Lack of stakeholder consensus
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So, what’s the answer?
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© 2013 Forrester Research, Inc. Reproduction Prohibited10
These complaints aren’t new.
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© 2013 Forrester Research, Inc. Reproduction Prohibited11
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget?
A. 14%B. 39%C. 53%D. 76%
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Audience
You need to become a blockbuster machine.
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So, what’s the answer?
Integrated thinking!
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Integrated Thinking
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VP PM Designer Developer
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VP PM Designer Developer
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VP PM Designer Developer
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VP PM Designer Developer
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6 months
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6 months
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6 months• Priorities Change• New Stakeholder• Team Members Leave• Budget Season
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30 Days
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30 Days
VP PM Designer Developer
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30 Days
no titles
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30 Days
BusinessObjectives
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30 Days
working prototype
BusinessObjectives
no titles
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30 Days
working prototype
BusinessObjectives
user testno titles
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30 Days
working prototype
BusinessObjectives
business consensusno titles
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30 Days
working prototype
BusinessObjectives
integrated core teamno titles
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working prototype
is the plan
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measurement
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© 2013 Forrester Research, Inc. Reproduction Prohibited23
What percentage of business decision-makers say IT “has the ability to regularly deliver projects on time and on budget?
A. 14%B. 39%C. 53%D. 76%
Friday, March 7, 14
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this criteria is severely lacking
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was delivered
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was delivered
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was delivered
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was delivered
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in addition to:
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Does it satisfy the business objective?
in addition to:
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Does it satisfy the business objective?
Does it meet your customers’ expectations?
in addition to:
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Integrated Thinking:Share responsibilityIntegrate teams to solve the problemMeasure against customer expectations
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