integrated transport services - cashless transactions / smart card

17
Integrated Transport Services - Cashless Transactions / Smart Card “Session II – Taking Transit - Integrated Public Transport Services” November 10, 2014 Bhopal, Madhya Pradesh

Upload: valoriser-consultants

Post on 23-Jun-2015

778 views

Category:

Business


0 download

DESCRIPTION

Cashless travel on public transport is popular in developed countries and gaining some momentum in developing countries. India is still lagging in this area of area of Integrated Electronic Ticketing. Find out more about E-ticketing in India.

TRANSCRIPT

Page 1: Integrated Transport Services - Cashless Transactions / Smart Card

Integrated Transport Services - Cashless Transactions / Smart Card

“Session II – Taking Transit - Integrated Public Transport Services”

November 10, 2014Bhopal, Madhya Pradesh

Page 2: Integrated Transport Services - Cashless Transactions / Smart Card

2© 2014 Valoriser Consultants

Multimodal Transport – Moves Towards a network

.. To an integrated network: • Changing socio-economic context

=> Optimising the use and capacity of the system

• Improving the accessibility of the system and creating a comprehensive network

=> Cross subsidies • Efficiency of hub and spoke

network

From a fragmented network..(Several operators, different fares and ticketing systems, competition between companies )

Page 3: Integrated Transport Services - Cashless Transactions / Smart Card

3© 2014 Valoriser Consultants

…. To Smart and Connected Transport

Integrated Multi-Modal Transport

‘Smart’ and ‘Connected’ Transport

The world is changing and old terms are also changing…

Integrated Multi-Modal

Transport System

Page 4: Integrated Transport Services - Cashless Transactions / Smart Card

4© 2014 Valoriser Consultants

‘Smart’ and ‘Connected’ Transport

Integrated or Connected Transport Infrastructure requires:

Physical

InformationTransaction

Institutional

Page 6: Integrated Transport Services - Cashless Transactions / Smart Card

6© 2014 Valoriser Consultants

What is Smart Transportation System

6

Automated Vehicle

Location System

Automated Fare

Collection System

Intelligent Signaling System

Parking Information

System

Real-Time Traffic

Information System

Real-time Monitoring

System

Interactive journey

planner for all modes

Car SharingCycle

SharingSystems

Page 7: Integrated Transport Services - Cashless Transactions / Smart Card

7© 2014 Valoriser Consultants

Cashless Travel on Public Transport

• Cashless travel on public transport is popular in developed countries and gaining some momentum in developing countries

• Cashless transaction not only provides easy method to collect revenue but also produces large quantities of data for better planning and monitoring

• In India, Metro Systems and Taxi Companies are using these options more for better accountability and smoother transaction

• Sadly, the bus-based public transport system still lags behind in this area, which is available in more cities and carries more passengers

• Most of STUs are still using paper tickets for fare collection and following conventional system. There is a need to modernize fare collection mechanism to accommodate cashless travel.

Cashless travel in India is still limited to Metro System and Organized Taxi Service

Page 8: Integrated Transport Services - Cashless Transactions / Smart Card

8© 2014 Valoriser Consultants

Modes of Cashless Transaction

Smart Card NFC

Mobile Wallet Application Smart Tags

Mai

nly

use

for

Mai

nly

use

for

Mai

nly

use

for

Mai

nly

use

for

Page 9: Integrated Transport Services - Cashless Transactions / Smart Card

9© 2014 Valoriser Consultants

Smart Card for Transport E-Ticketing

• Transport e-ticketing is expanded after the use of smart cards technology– Smart cards are able to store enough information to process monetary

transactions and card holder’s details for security purposes• There are two categories of smart cards that can be used for public

transport e-ticketing:– A single purpose transit pass – An electronic purse (e‐purse) card

Magnetic Stripe Card – Mainly use for banking transaction and Information are stored by modifying the magnetism of

tiny iron-based magnetic particles

Smart Card – Mainly use for public transport system and information are stored in a microchip and transmits data

using radio frequency identification (RFID)

Page 10: Integrated Transport Services - Cashless Transactions / Smart Card

10© 2014 Valoriser Consultants

Smart Card for Integrated Transport E-Ticketing

• Public transport operators around the world has adopted new electronic media (Smart Cards / NFC) to replace paper-based tickets to introduce electronic ticketing systems

• The cities are implementing multimodal transportation ticketing system or Integrated Transport e-ticketing, combining all modes on a single ticket using smart card and/or other technologies

• e-ticketing can be used as a tool to facilitate the combination of modes and the transfer between them. Further, the system can be extended to other areas like retail stores, library or tourist sites

• Interoperability, common specifications and identical commercial structures are important to introduce for integrated fare collection system

Smart Cards are still the most common form of Transport e-ticketing, which is being used around the world

Page 11: Integrated Transport Services - Cashless Transactions / Smart Card

11© 2014 Valoriser Consultants

Advantages of Integrated Transport E-ticketing

• Integrates with other transport service like parking, tolls and taxis• Promotes cashless economy by integrating with convenience stores

Easy to Use• Enables commuters to carry one card for use on all transit modes• Facilitates the multi-modal travel behaviour

• Allows faster boarding and help to reduce trip times• Just takes 150 milliseconds to complete the transaction

Improve Boarding

Travel Data Collection

Demand Management

Multiple Use of Smart Cards

• Collects authentic data about travel pattern and behaviour• Data can be used to inform transport policy and the planning of service

• Allows the operator to offer discounts to commuters for specific trips• Can balance demand and increase patronage in off peak periods

Reduce Revenue Pilferage

• Allows faster revenue reconciliation with recorded data on travel patterns• Equips authorities to detect and deter fare evasion

Page 12: Integrated Transport Services - Cashless Transactions / Smart Card

12© 2014 Valoriser Consultants

Global Examples of Integrated Transport E-ticketing

• Established in 2005 and owned by all five key transport operators

• Used by 99% of people in Hong Kong aged 15 to 64

• Can be used for fare payments for bus, taxi, subway, train, tram, and ferry services

• Can be used for small‐value payments in the retail sector, access control for residential and commercial buildings

• Established in 2003 and owned by Transport for London (TFL)

• Over 43 million Oyster cards had been issued and more than 80% of all journeys on public transport in London were made using the card by June 2012

• Can be used for fare payments for bus, Tube, tram, DLR, London Overground and most National Rail services in London

• Establish in 2002 and owned by Land Transport Authority (LTA)

• More than 10 million cards in circulation and around 8 million transactions everyday are made on the system, primarily for public transport fares

• Can be used for fare payments for public transport travel, as well as other commercial purposes and non-transit applications

Ez-link Card of Singapore

Page 13: Integrated Transport Services - Cashless Transactions / Smart Card

13© 2014 Valoriser Consultants

Key Factors for Integrated Transport E-ticketing

• There should be a government authority with statutory control over all modes of transport and mandates to setup Common Clearing House

• There should be a high-level of coordination and co-operation between all public transport providers and the suppliers

• There is need to identify and establish common technology platform for all key stakeholders, instead of compulsion to use old technology

• It is important to ensure that the cost of technology should be economical for all modes of transports and shared by all stakeholders

• There should be integrated tariff for seamless transport for the passengers and gives discount to consumers for use of multiple modes

To implement successful Integrated E-ticketing, there is a need to setup common goal and policies for all operators

Page 14: Integrated Transport Services - Cashless Transactions / Smart Card

14© 2014 Valoriser Consultants

Opportunities to implement Integrated E-ticketing

About City

Public Transport

New Delhi Mumbai Bangalore

Area: 1,484 Sq. KmPopulation: 22 millionNo. of Vehicles: 7.22 million

Area: 603 Sq. KmPopulation: 21 millionNo. of Vehicles: 2.02 million

Area: 741 Sq. kmPopulation: 9.6 millionNo. of Vehicles: 3.79 million

Metro: 190 kmsBuses (Public): 4,938Buses (Cluster): 1,217

Suburban: 427.5 kmsMetro: 11.40 kmsMono Rail: 8.9 kmsBuses (Best): 4,700

Metro: 19.5 kmsBuses (BMTC): 6,745

Taxi: 52,884Auto: 100,000

Taxi: 55,000Auto: 246,000

Taxi: 40,185Auto: 150,000

• Smart Cards and Tokens system is implemented by Delhi Metro

• Handheld Fare Collection machines in all Cluster buses

• Smart Cards system is implemented by Suburban Railways and Reliance Metro

• Handheld Fare Collection machines in some buses

• Smart Cards and Tokens system is implemented by Namma Metro

• Handheld Fare Collection machines in some buses

Para Transit

Automated Fare Collection

Page 15: Integrated Transport Services - Cashless Transactions / Smart Card

15© 2014 Valoriser Consultants

Indian Examples of Smart Card Fare CollectionD

elhi

Met

ro S

mar

t Tr

avel

Car

d

• Delhi Metro has implemented Automatic Fare Collection system using Contactless Smart Card as multi-ride ticket in 2005. The contactless smart card compliant to Type A Mifare Desfire (4Kbytes)

• Currently, DMRC is selling more than 20,000 cards per day and currently has around 6.1 million cards in circulation

• Delhi Metro has introduced the smart card system in the city. However, DMRC is not ready to make any change in technical specification and allows other modes to integrate with its system− Delhi Metro has integrated its system with Gurgaon Metro as

they are using Thales Automatic Fare Collection, which is very costly for bus operators

Namma Metro Travel Card Reliance Metro Travel Card Indian Railway Smart Card

Other Smart Cards in India

70% of Delhi Metro travelers are smart

card users

Page 16: Integrated Transport Services - Cashless Transactions / Smart Card

16© 2014 Valoriser Consultants

Challenges to Implement Integrated E-ticketing

• Transport networks are complex and unorganized in India. It is difficult to encompass every fare rate possible for every service provider across an entire network.

Multiplicity of

Authorities

Institutional

Structure

Metro Vs.

Bus

Transport

Network

Unorganized

Market

• The government plays very critical role to facilitate standardization and coordination among players, which is missing in India

• Metro System has access to fund and can procure technology from outside, whereas bus operators can not adopt the same technologies

• Responsibility to plan, construct, operate and manage different modes of transports are with different agencies. There is no single agency

• Bus Transport is still controlled by STUs and Individual Operators. Further, most of the cities are largely dependent on informal transport

Page 17: Integrated Transport Services - Cashless Transactions / Smart Card

Thank You

Valoriser ConsultantsTel: +91-11-25546049 | Mobile: +91-9958835533

Email: [email protected] / [email protected] Website: www.valoriserconsultants.com