intentional influence
TRANSCRIPT
Leadership Defined:
The capacity to influence human thought, emotion, and behavior, starting with my own.
Put simply: Intentional Influence.
“Effective leadership requires a clear picture of the
results you want to achieve and an understanding of the
human behaviors that will drive those results.”
Applied Influence
Two Key Questions:
What are the results I want?
What behaviors will get me those results?
What were the desired results?
What would you like to influence?
Create a SMART Result:
• Specific• Measurable• Attainable• Relevant• Timebound
What specific behaviors will contribute to your desired result?
Positive Deviants
Critical Moments
What specific behaviors will contribute to your desired result?
Why aren’t you seeing those behaviors?
Call Centers, the Ultimate in Unmotivated Employees
Why Do You Wash Your Hands?
“The greatest untapped source of motivation . . . is a sense of service to others; focusing on the contribution of our work to other peoples’ lives has the potential to make us more productive than thinking about helping ourselves.”
Dr. Adam Grant – Wharton
It’s the experience….
Source Two: Personal Ability
How many calories are in Ray’s caramel apple?
Willingness to Repeat Hard Things, Even After Initial Failures
Push Themselves Just Beyond Their Current
Capabilities
Developmental Goals
"The best performers set goals that are not just about the outcome, but about the process of reaching the outcome."
Deliberate Practice
Coaches and Mentors
Sources 3 & 4
Confidence in your presentation . . .
Confidence in your presentation . . .
Who are the influencers?
Source Five: Structural Motivation
Source Six: Structural Ability
Source Six: Structural Ability
Steps for Six SourcesMOTIVATION ABILITY
Person
alSocial
Structural
1 23 45 6
Make the Undesirable Desirable
Harness Peer Pressure
Design Rewards
Over Invest in Skill Building
Find Strength In Numbers
Change the environment
PLAN FOR FAILURE
Contact InfoDan Griffiths, CPA, CGMA is the Director of Strategic Planning at Tanner, LLC, a Salt Lake City‐based professional services firm with 85 team members. Prior to merging his practice with Tanner, he co‐founded Proficio Services Group to provide strategic & business planning, leadership development, and business coaching services. Dan is a graduate of the 2010 AICPA Leadership Academy and in 2011‐2012 served as the chair of the Young CPA Network Committee for the AICPA. Dan has also been very active with the UACPA and in 2011 was recognized as the Outstanding CPA in Business and Management. He was recently selected to serve as Utah’s elected member of the AICPA Governing Council. Dan is an avid flyfisher, backpacker, and gardener. He and his wife Bibiana just welcomed their fourth child to the family.
Contact Dan at: [email protected] connect with him on LinkedIn www.linkedin.com/in/dangriffithscpa