interact congress 2016 - startup contest - 112 mobile
TRANSCRIPT
Founder
[email protected] +33 7 81 60 77 22
Luis Felipe de Oliveira10 years Telecom experience
From an internship at the Dept Prefecture of Nice, to the digital transformation of a call center company in Brazil.
Telecom studies and Master in international business development and management.
Builded a call center system, « from scratch », integrating VoIP, CRM, ERP and dimensioned for 14 subsidiaries managing 3,000,000 calls/year
Fluent in Portuguese, French and Italian
• Finalist CJP Telecom Valley 2010 - Oleasy
• Finalist Création d’Entreprise JCI Monaco 2014 - 112 Mobile
• Prix IBM Smart App Contest - CEEI 2014 - Smart 112
• Succes Case StartupWeekend Monaco 2015 - 112 Mobile
• Hackathon Vinci 2015 - Péage Mobile
• Incubation Télécom ParisTech Eurecom 2016 - Smart 112 Mobile
• 1st prix Metha Europe, Ever Monaco, École des Mines 2016 - Smart 112 Mobile
Startup mind
ContextIn a emergency situation, quick and clear information is vital!
November 13th 2015, Paris – Bataclan Terrorist attacksA person tried to call the emergency numbers 80 times to alert authorities on suspect behaviors of the terrorists, with no success, all lines were saturated.
January 13th 2015, Paris – Charlie Hebdo Terrorist attacksVideo shows police officers mobilized unable to deal with armed terrorists for lack of detailed information to adapt their response.
March 22nd 2016 – Brussels – Double bomb attacksA short video showing the international airport alongside the two suicide bombers who are detonated at Brussels Zaventem had circulated to appeal for witnesses
Inform emergency services more efficiently of a witnessed incident with your smartphone sending real time video and
geolocation
Emergencies services can precisely qualify the accident and deploy the adequate level of help.
No waiting time, no saturation of telephone lines, thanks to integration with existing calls systems and new
technologies
This innovative and useful service promises more lives saved with better resources management saving public budgets
112 Mobile revolutionizesemergency calls
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112114115
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Public-Safety Answering Point Without 112Mobile.eu
?1 2 34 5 67 8 9* 0 #
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?1 2 34 5 67 8 9* 0 #emergecy
Public-Safety Answering PointWith 112Mobile.eu
An smartphone to start a voice or video call,
sending real time useful information
An advanced back-end solution managing simultaneous calls with less equipment,
Thanks to GPS, VoIP, VoLTE, ViLTE, WebRTC
Competitors
Taking decision to
help dispatching
Waiting queue
limited lines
instant availabilityunlimited
linescall balancing
human information gathering
automatic information gathering
accuratehelp
dispatching
dialing
Telecom O
perator
PBX
PSAP
Automatic Call routing
Desk clerk
Call flow
Competitors
Smart 112 Mobile
Meanwhile the competitors are very segmented, Smart 112 Mobile is the only solution managing the entire call flow, increasing availability, helping information gathering to accurate and quick help dispatch.
The ecosystem of the project
citizen
State UsersClients
Facilitators Prescriptors
PoliceFire Brigade,Ambulance
Operationsservice Telecom
Operator
Person in distress
prevention
Enforcement
Contrats and engagements (signed)
Ecosystem, partners & support
Direccte
Interested by the solution,still to engage
Currently supporting
references EENA European Emergency Number AssociationEGEA Expert Group on Emergency AccessSDIS Service Départemental d’Incendie et de Secours
CODIS Centre Opérationnel Départemental d’Incendie et de SecoursETSI European Telecommunications Standards Institute
ARCEP Autorité de Régulation des Communications Electroniques et des Postes ITU International Telecommunication Union
EMTEL ETSI Special Committee Emergency CommunicationsCCIN Commission de controle des informations nominatives - Principauté de
MONACOCNIL Commission Nationale de l'Informatique et des LibertésDCE Direction des Communications Électroniques - Principauté de MONACOCTIA The Wireless AssociationFEMA Federal Emergency Management Agency – USA
Luis Felipe de [email protected]+33 7 81 60 77 22linkedin.com/in/luisfelipedeoliveiraPour toute demande de connexion linkedin citer précisément l’occasion de notre rencontre.
112mobile.eugust.com/companies/smart-112-mobileangel.co/smart-112-mobile
thanks to
Problem: EU emergency calls
Over 320,000 emergency calls lacked information
Costing €4,000,000,000Added to lives lost and damagesFrom EENA.org - European Emergency Number Association
A Simple Business Model
SaaS Solution
Clients (Fire brigade, Police) who wish to use the service, paying
one fee per month per sitemore than 600 sites in France = 4 M€
1000 in USA = 7 M€4000 in Europe = 25 M€
Our sales strategy
Making the solution compatible with all hardware vendors
Partnering with major telcos to scale sales capacity to sell the solution to authorities as an add-on to existing systems, avoiding tenders
70 000
70 000
430 000
2 000 000
Product / Market Fit POC > Validation
Business / Market Fit MVP > Scalling
Vision / Solution Fit Ideation > Conception
Scale UP Establishing
Done
To do
To do
Partiallydone
2016
2015
2018
Rising Now2017
Development Phases
1 2 3 4-2,187,500
0
2,187,500
4,375,000
6,562,500
8,750,000
Resultat net Coûts Chiffre d’affaire ROI
P&L - Compte résultat
6 months
P&L - Compte résultatPopulation covered 1 000 000 2 500 000 10.000.000
(PARIS)200.000.000
(US)600.000.000
(EU)
Turnover
R&D 110 000 110 000 150 000 300 000 1 500 000Hosting 10 000 10 000 12 000 40 000 400 000
Annual maintenance 15 000 15 000 19 200 252 000 725 000Salaries 70 000 200 000 350 000 900 000 4 500 000
Employees 2 4 7 15 50General expenses 55 000 95 000 200 000 600 000 2 000 000
Total Costs 260 000 430 000 731 200 2 092 000 9 125 000Margin
0 33 000 33 000 45 000 90 000Net Profit
ROI
Cash flow from operations
worth a thousand wordsmehr als tausend Worte
vale mais que mil palavras
vale più di mille parole
vaut mille motsvale más que mil palabras
værd en tusind ord
千の言葉に値する
mille verba
ווערטער טויזנט ַא ווערט
meer dan duizend woorden
verdt mer enn tusen ord
wart tysiąca słów
стоит тысячи слов
mer än tusen ord
vydá za tisíc slov
коштує тисячі слів 胜过千言万语كلمة ألف تساوي
väärt tuhat sõna
112mobile.eu
thanks to
Birth of project
Faced with a personal drama, when, after his wife spoke to him over skype, she was victim, at her
home, with their 3 year-old daughter, of an armed theft assault, with kidnapping attempt.
To fight against this issue, the project founder gathered all the technical elements of the call center business that he knew perfectly and
presented the project to emergency call services, telecom operators and authorities which all
confirmed that 112mobile could optimize emergency services, thus saving many lives.
Executive Summary
• 112Mobile is the next gen emergency calls system. It allows public & private emergency services to better qualify & react to crisis situations (bomb attacks, accidents, weather crisis…)
• The service not only finds its business model towards mobile operators which have the obligation of handling emergency calls, but also from public services and budgets.
• The SaaS mode service has very limited implementation constraints and the startup is already positioned as a key partner with the ETSI European organisation setting next gen emergency call standards.
• The service prototype is already live, developped by the French public R&D organisation INRIA. The VoIP/VoLTE technology can allow instant redimensioning to manage thousands of simultaneous calls in case of crisis.
• The Monaco government, 1st tester of the solution, signed a collaboration contract with 112mobile. The French Interior Minister confirmed his interest for the solution and its perfect fit with the current and future security challenges.
• Facing the fast moving international security issues, the company needs funding up to €1Million to support its quick growth and international deployment in Europe & USA.
Users Advantages
The ecosystem of the project
- Any individual calling emergency # - A simpler and more efficient emergency call service
- Less saturated call lines during crisis- More efficient emergency qualification,
for optimized interventions.
- A better population security management with better public budget allocation
- A clear and viable business model
Prescriptors
- Ministeries /State (Interior, security…)
- Cities
Facilitators
- Telecom Operators
Clients
- The emergency services (fire-dept,
police, health emergencies…)
Emergency calls marketUseful public service, transformed into viable business model
Country• Monaco• France• Europe• Brésil• USA
Population• 31,1K• 66,6M• 738,7M• 208,3M• 320,2M
Calls /year• 10K• 29M• 320M• 110M• 240M
Beyond Emergency… A vision for private customer service companies
White-label the service to propose it to public transports, insurance or other companies with advanced customer
service needs. Who Advantages
Call management system from the root ImageGeolocationAll complementary data to CRM - ASM
AssistanceInsuranceCRMCustomer service departements
112mobile - CompanyDynamic Technology startup, following a quick BUILD & RUN approach, started in January 2016, within the Telecom Paris Tech Incubator, in partnership with the French National Institute of Research (INRIA). The company in live prototype testing phase with Monaco Government and Monaco Telecom operator has already validated the market interest and potential major international key clients.
Company
Smart 112 Mobile
Monaco
2016
Fondateur: Luis Felipe de Oliveira – 100%
1 2 3 4-2,187,500
0
2,187,500
4,375,000
6,562,500
8,750,000
net profit cost turnover ROI
6mois
Entry barriers Long public market purchasing process
Initial R&D costs
Need for quick Business Development ressources to sustain
International growth
Strong competition reputation with less advanced solutions
against 112Mobile agile company
BUT…
September 2015
Les pompiers de France proposent d'abandonner le 18 au profit de l'unique 112http://www.bfmtv.com/societe/les-pompiers-proposent-d-abandonner-le-18-au-profit-de-l-unique-112-916960.html
May 2015Roadmap for Public Safety Communications Research - USAhttp://www.nist.gov/ctl/pscr/roadmap-for-public-safety052615.cfm
November 2014Réflexions sur l’évolution des centres de réception des appels d’urgencehttp://www.pompiers.fr/federation/actualites/toutes-les-actualites/2014/11/18/note-reflexions-sur-l-evolution-des-centres-de-reception-des-appels-d-urgence
Real need
AND... A disruptive sales strategy
Distribution networks
- Telecom operators as part of their offers (112mobile as an add'on)
- Direct presales to cities, ministers, fire-dept, police...Marketing strategy
- Distribution through Operatos brings credibility/stability and avoids tenders.- Once added in the Telecom network, the solution can also be sold white-labeled to private businesses, this becomes a viable business model for Telcos.- Work with hardware vendors as well as call standards
actors for compatibility and convergence.
Consultancy Ecosystem
Lyonel SIREUILLE The Idea Starter Company Monaco Strategy
Stephane FaussurierIn Extenso Croissance
DeloitteSophia Antipolis Strategy
Alice Mercier Telecom Paris TechEurecom Sophia Antipolis Startup
Sabrina Broggini CRM Conseil Monaco - France - US Strategy
Serge Robillard Monaco Governement Monaco Telecom Regulation
Emmanuel Dazin Gordon Blair Monaco - Paris - NY Legal
Nicolas Ivaldi Ventury Avocats Sophia Antopolis - Paris Legal
Patrick TiberghienIncubateur
technologique de Mines
Douai Startup
Nicolas Dotta Narmino & Dotta Monaco Legal
List of those most recently active,See also Contributors and Testimonials on the site 112mobile.eu