2015 INVESTOR AND ANALYST CONFERENCE

Interconnected RetailKevin HofmannPresidentOnline

2015 INVESTOR AND ANALYST CONFERENCE

The Power of The Home Depot

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2015 INVESTOR AND ANALYST CONFERENCE

Continued Interconnected Progress

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Direct

Fulfillment

Centers

Experience

Improvements

Content

Improvements

Search

Enhancements

Buy Online…Return In Store

Pickup In Store

Ship to Store

Deliver From Store

Contact

Centers

Digital

Marketing Mobile

1M+ SKUs

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Driving Growth in Visits and Sales

Visits

201520132011 2012 2014 20132011 20142012 2015

Online Sales

2015 INVESTOR AND ANALYST CONFERENCE

Creating a Better Customer Experience

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2015201420132012

Internet Retailer of the Year

Ranked #1 among big box retailers in the Digital IQ Index

Customer Satisfaction

2015 INVESTOR AND ANALYST CONFERENCE

Connecting with Our Changing Customers

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Shopping in New Ways Seamless Experience Higher Expectations

2015 INVESTOR AND ANALYST CONFERENCE

Meet

Maria

Interconnected Retail: Maria’s Story

Transaction / Fulfillment

Inspiration

Products/Value

Research

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2015 INVESTOR AND ANALYST CONFERENCE

Interconnected Retail: Maria’s Story

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Inspiration Research Products/Value

2015 INVESTOR AND ANALYST CONFERENCE9

2015 INVESTOR AND ANALYST CONFERENCE

Interconnected Retail: Maria’s Story

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Inspiration Research Products/Value

2015 INVESTOR AND ANALYST CONFERENCE

Interconnected Retail: Maria’s Story

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Know How/Help Transaction Post Sale

2015 INVESTOR AND ANALYST CONFERENCE

Interconnected Retail: Maria’s Story

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Inspiration Research Products/Value Know How/Help Transaction Post Sale

2015 INVESTOR AND ANALYST CONFERENCE

How Do We Win With Customers?

in

Doing Old Things

New Ways

Convenience Product Authority Customer Experience

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2015 INVESTOR AND ANALYST CONFERENCE

Digital and Traditional Marketing

Shopping Anywhere

Flexible Fulfillment Options

Tools to Help You Shop

Our Strategy in Action: Convenience

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2015 INVESTOR AND ANALYST CONFERENCE

Brand & Assortment Curation

Best in Class Digital Content

Providing Value

Our Strategy in Action: Product Authority

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2015 INVESTOR AND ANALYST CONFERENCE

Our Strategy in Action: Customer Experience

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Orange Aprons in the Digital Aisle

Supporting Store Associates

Delivering on Promises

2015 INVESTOR AND ANALYST CONFERENCE

Investing to Enable and Scale

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Digital Infrastructure Site Capabilities Physical Infrastructure

2015 INVESTOR AND ANALYST CONFERENCE

Best in Class Interconnected Experiences

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