intercultural issues in non verbal communication

Download Intercultural issues in non verbal communication

Post on 15-Feb-2017

18 views

Category:

Education

2 download

Embed Size (px)

TRANSCRIPT

  • Oleksandra Soroka ! ! mat. 20856

    Intercultural issues in non-verbal communication

    http://cdn.entwellbeing.com.au/wp-content/uploads/2012/10/non-verbal-communication.jpg

    http://cdn.entwellbeing.com.au/wp-content/uploads/2012/10/non-verbal-communication.jpg

  • 2

    http://www.buzzholiday.com/sites/default/files/hand_gesture_ok_fingers_7983_1600x1200.jpg

  • 3

    http://www.buzzholiday.com/sites/default/files/hand_gesture_ok_fingers_7983_1600x1200.jpg

    OK =

  • 4

    http://www.buzzholiday.com/sites/default/files/hand_gesture_ok_fingers_7983_1600x1200.jpg

    OK = = Zero

  • 5

    http://www.buzzholiday.com/sites/default/files/hand_gesture_ok_fingers_7983_1600x1200.jpg

    OK = = Zero

    money =

  • 6

    http://www.buzzholiday.com/sites/default/files/hand_gesture_ok_fingers_7983_1600x1200.jpg

    OK = = Zero

    money = = is considered rude !A** hole

  • 7

    http://www.buzzholiday.com/sites/default/files/hand_gesture_ok_fingers_7983_1600x1200.jpg

    OK = = Zero

    money = = is considered rude !A** hole

    =!homosexual/gay

  • Non - verbal Communication What is it for you?

    http://www.nosweatpublicspeaking.com/wp-content/uploads/2010/02/Expressions1.jpg

    8

    http://www.nosweatpublicspeaking.com/wp-content/uploads/2010/02/Expressions1.jpg

  • Non - verbal communication

    Behavior and elements of speech aside from the words themselves that transmit meaning. "

    Business dictionary"

    9

  • It includes:

    touch

    eye contact (gaze)

    volume

    vocal nuance

    proximity

    gestures

    facial expression

    pause (silence)

    intonation

    dress

    posture

    smell

    word choice and syntax

    sounds (paralanguage)

    10

  • How is non-verbal communication important?

    11

    Spoken wordElements of voice (tone, intonation)Body Language

    Effect on communication according to Mehrabians communication research

    http://www.businessballs.com/mehrabiancommunications.htm

  • Why is it important?

    One of the key aspects of communication"

    Especially important in a high-context culture and significant in intercultural situations"

    It is used to repeat, to accent and to complement the verbal message"

    It may regulate interactions and replace verbal message "

    Non-verbal differences lead to difficulties in communication

    12

  • Cultural differences

    What intercultural issues might appear?

    http://www.illinoispandemicflu.org/uploads/images/cultural_diversity.jpg

    13

  • Posture

    Bowing

    http://blog.thefoundationstone.org/wp-content/uploads/2010/06/bowing1.jpg

    14

    http://blog.thefoundationstone.org/wp-content/uploads/2010/06/bowing1.jpg

  • Posture

    Bowing

    http://blog.thefoundationstone.org/wp-content/uploads/2010/06/bowing1.jpg

    15

    http://blog.thefoundationstone.org/wp-content/uploads/2010/06/bowing1.jpg

  • Posture

    Bowing

    http://blog.thefoundationstone.org/wp-content/uploads/2010/06/bowing1.jpg

    16

    http://blog.thefoundationstone.org/wp-content/uploads/2010/06/bowing1.jpg

  • Posture

    http://fc04.deviantart.net/fs71/f/2012/246/f/9/2010_guy_standing_with_hands_in_pockets_by

    _jaycejvr1992-d5deulp.jpg

    Hands in pockets

    17

  • Posture

    http://fc04.deviantart.net/fs71/f/2012/246/f/9/2010_guy_standing_with_hands_in_pockets_by

    _jaycejvr1992-d5deulp.jpg

    Hands in pockets

    18

  • Eye contact and Look

    Western cultures: direct eye to eye contact is positive, intent look is often seen as a sign of sexual interest"

    Arabic cultures: believe that prolonged eye-contact shows interest and helps to understand truthfulness of the other person"

    Japan, Africa, Latin American, Caribbean : avoid eye contact to show respect

    19

  • Paralanguage

    Japan: giggling indicates embarrassment"

    India: belch indicates satisfaction"

    Arabic cultures: loudness - strength, softness - weakness"

    Thailand: to be loud its impolite"

    Vocal segregates are different in different cultures

    20

  • Gestures

    http://1.bp.blogspot.com/-26OuZv-q86I/TheDAW-Z-LI/AAAAAAAAAOo/pppHPOODbOc/s1600/thumbs-up.jpg

    http://o.quizlet.com/i/-1jXaZStXjU3i-y8HELMzA_m.jpg

    http://cdn.entwellbeing.com.au/wp-content/uploads/2012/10/non-verbal-

    communication.jpg

    21

    http://o.quizlet.com/i/-1jXaZStXjU3i-y8HELMzA_m.jpghttp://cdn.entwellbeing.com.au/wp-content/uploads/2012/10/non-verbal-communication.jpg

  • Smell

    USA, Europe fear of offensive natural smells (considered as being not attractive)."

    Arabic countries consider natural body odors as normal."

    Asian cultures (e.g. Filipino, Malay, Indonesian, Thai, Indian) stress frequent bathing / criticism not bathing often enough.

    22

  • Touch

    Mary (originally from Ireland): "

    In the Fijian culture touching hair is NOT done. Im guilty of having done this on many occasions, because I have been friends with Fijians at work. I would run my fingers through their hair and say How I love your hair! or something like that. Never for a minute did I think that I was making my friends uncomfortable.

    http://sielearning.tafensw.edu.au/MCS/9362/Sterilisation%20disk%203/lo/7374/graphics/4181_f01.jpg

    23

  • Always Remember

    Non - verbal communication is very important: can be helpful or contradictable"

    An acceptable in ones own culture may be offensive in another"

    Do not use gestures in different cultures that you are not aware of to avoid intercultural issues

    24

  • 25

    Action speaks louder than words but not nearly as often.

    Mark Twain

    http://www.onlinevents.co.uk/wp-content/uploads/children-and-young-peoples-conference-pic.jpg

  • http://www.andrews.edu/~tidwell/bsad560/NonVerbal.html"

    https://www.slideboom.com/presentations/250688/NonVerbal-Communication-(Modern)-PowerPoint-Content-Presentation-Sample"

    http://www.ehow.com/info_8479338_cultural-nonverbal-characteristics.html"

    http://www.businessdictionary.com/definition/non-verbal-communication.html"

    http://www.businessballs.com/mehrabiancommunications.htm"

    http://sielearning.tafensw.edu.au/MCS/9362/Sterilisation%20disk%203/lo/7374/7374_00.htm"

    http://www.thirdyearabroad.com/when-you-arrive/culture-shock/item/538.html"

    http://www.skillsconverged.com/TrainingTutorials/BodyLanguage/BodyLanguageAcrossDifferentCultures.aspx"

    http://www.buzzle.com/articles/hand-gestures-in-different-cultures.html"

    http://www.osaka-ue.ac.jp/zemi/nishiyama/math2010/finger.pdf

    26

    http://www.andrews.edu/~tidwell/bsad560/NonVerbal.htmlhttps://www.slideboom.com/presentations/250688/NonVerbal-Communication-(Modern)-PowerPoint-Content-Presentation-Samplehttp://www.ehow.com/info_8479338_cultural-nonverbal-characteristics.htmlhttp://www.businessdictionary.com/definition/non-verbal-communication.htmlhttp://www.businessballs.com/mehrabiancommunications.htmhttp://sielearning.tafensw.edu.au/MCS/9362/Sterilisation%20disk%203/lo/7374/7374_00.htmhttp://www.thirdyearabroad.com/when-you-arrive/culture-shock/item/538.htmlhttp://www.skillsconverged.com/TrainingTutorials/BodyLanguage/BodyLanguageAcrossDifferentCultures.aspxhttp://www.buzzle.com/articles/hand-gestures-in-different-cultures.htmlhttp://www.osaka-ue.ac.jp/zemi/nishiyama/math2010/finger.pdf

Recommended

View more >