internal and external recruiting mana 4328 dr. jeanne michalski [email protected]

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Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski [email protected]

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Page 1: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Internal and External Recruiting

MANA 4328

Dr. Jeanne Michalski

[email protected]

Page 2: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

RECRUITMENT

Process of identifying and attracting potential job applicants who are qualified for job openings and interested in working for your organization.

Page 3: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Selection:Selection:Job OffersJob Offers

Recruitment:Recruitment:Pool of qualified and Pool of qualified and interested applicantsinterested applicants

HR PlanningHR Planning::Number of jobsNumber of jobs

to be filledto be filled

Job AnalysisJob Analysis::Job Descriptions Job Descriptions

and Minimum KSA’sand Minimum KSA’s

Process Inputs and OutputsProcess Inputs and Outputs

Page 4: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Internal Recruiting

Why recruit internally? Why NOT recruit internally

Open vs. Closed recruiting When should you post a job? When should you NOT post a job?

Succession Planning

Page 5: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Opportunistic Hiring

Companies need to hunt for talent continuously to capture people when they are ready to make a move.

Identify ideal candidates and court that person. Hire them for a specific position even if the slot is not currently

open. While they are waiting for that position they can be doing special

projects and getting to know the organization.

GE brings in 100 people a year

Within 18 months they are hired from the “bullpen” into line jobs within the different divisions.

Page 6: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

External Recruiting Sources

Walk-insBroad

Internet Print advertisements Colleges & Universities Job Fairs Employment agencies Temporary agencies Referrals from current employees Former employees Headhunters Narrow

Page 7: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Internet Recruiting General Sites

http://careers.yahoo.com http://www.careerbuilder.comhttp://www.monster.comhttp://www.headhunter.nethttp://www.brassring.com http://www.hotjobs.comhttp://www.flipdog.com http://www.jobs.com

Government Affiliatedhttp://www.vetjobs.comhttp://www.ajb.org

Georgraphic Locationhttp://www.dfwjobs.com

Industry Specifichttp://jobs.aviationnow.com http://www.ejobs.orghttp://www.jobs4hr.com http://www.lawenforcementjobs.comhttp://www.streetjobs.com http://www.ministryjobs.com

Applicant Specifichttp://www.bilingual-jobs.com http://www.jobsformoms.com

And many many more…..

Page 8: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Deciding on a Source

Quantity of applicantsLarge headcount vs. single jobs

Quality of applicantsSpecialized skills vs. general skills

Types of people that the media reachesPrint ads vs. internet ads

Location and Relocation Budget Lead times Legal issues and diversity

Page 9: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Effectiveness of Recruitment Sources

Source: David E. Terpstra, “The Search for Effective Methods.” Reprinted from HRFocus, May 1996. © 1996 American Management Association International. Reprinted by permission of American Management Association International, New York, NY. All rights reserved. http://www.amanet.org/.

Page 10: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Gimme an Rx! Cheerleaders Pep Up Drug Sales

As an ambitious college student, Cassie Napier had all the right moves - flips, tumbles, an ever-flashing America's sweetheart smile - to prepare for her job after graduation. She became a drug saleswoman.

Known for their athleticism and persuasive enthusiasm, cheerleaders have many qualities the drug industry looks for in its sales force.

T. Lynn Williamson, Ms. Napier's cheering adviser at Kentucky, says he regularly gets calls from recruiters looking for talent, mainly from pharmaceutical companies. "They watch to see who's graduating," he said.

NYT 11/28/05

Page 11: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu
Page 12: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Attracting Top Talent

Google Finds Novel Ways to Feed Hiring Machine NYT 5.28.07

On a spring Saturday, about 90 students converged on Google's corporate campus for a day of spirited team competition over mind-bending puzzles, Lego building problems and video games called the “Google Games.” These are no-pressure recruiting occasions meant to create excitement around their companies and impress potential recruits as young as college freshmen.

To lure talent, companies have expanded their recruiting arsenal far beyond the traditional job fair to include a growing number of events like technology lectures, cocktail parties, pizza parties, treasure hunts and programming contests, dubbed ''code jams'' or ''hack days.''

David Nguyen, a doctoral student at Berkeley who went to Google for the games, said the company clearly understands its target audience. ''This is exactly the kind of person they want,'' Mr. Nguyen said, ''someone who is going to work and solve problems on a Saturday and enjoy it.''

Page 13: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Choosing A Message

What is Most Important For You?

Interesting work Wage / Salary Incentive Pay Benefits Growth / Development Opportunities Job Security Location

Page 14: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Factors That Attract Top Talent

Source: E. G. Chambers, H. Hanafield-Jones, S. M. Hankin, and E. G. Michaels, III, “Win the War for Top Talent,” Workforce 77, no. 12 (December 1998): 50–56. Used with permission of McKinsey & Co.

Page 15: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Choosing A Message

Messages can be tailored for individual groups: Amount of contingent pay Team vs. individual work and appraisals Promotion opportunities

“Promotes from within” top consideration for MBA’s Retailing jobs – Wal Mart, Home Depot, Target

Details about the company “Fun place to work” Environmentally friendly

“Affirmative Action Employer”

Page 16: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

Choosing A Message

Messages should be both attractive and accurate: Beware of the specificity and accuracy of information

“Unlimited growth potential” Amount of travel required Nature of the work

Salary included? Benefits described? Selling the job vs. Realistic job preview

Self-selection Higher commitment and less turnover

Page 17: Internal and External Recruiting MANA 4328 Dr. Jeanne Michalski michalski@uta.edu

“An Army of One”

The new slogan drew sharp criticism from some veterans and analysts who said it emphasized individualism over collective action.

"I keep telling the old guys like me who are a little concerned about the nontraditional message that we're not recruiting you. Go ask your grandson or granddaughter what turns them on, and that's where you're going to find the Army.” Army Recruiter

Teens surveyed said they didn't feel that the Army was "made up of people." They thought joining the Army meant disappearing as a small cog in a large machine.