International Agent Conference8 May 2013

Housing

Dean Spears Housing Services Manager

Nicer pic of the welcome banners from 50th anniversary

Live & study with US on campus

Investment in the Housing Service:- a caring, fresh, student focused approach

•Dean Spears Housing Services Manager

•Luke Taylor Housing Negotiator - Private Sector Strategy

•Jennifer Shires Housing Officer - Specialist Groups & Undergraduate

•Jason Lucy Housing Officer - Families & Postgraduate

•Paul Nann Housing Officer - Headlease Residences

•Mark Woolford Housing Officer - StudentPad, Private Sector Advice

•Michelle Smith Team Secretary (Support: all areas)

•Helen Moss Team Secretary (Support: all areas)

•4 Summer Housing Office Assistants – to help, advise, and support new residents.

Forthcoming new posts:

•Housing Assistant - Headleased Residences

•Senior Housing Officer - Communications & Marketing

The Housing Service – strategy

•Remain competitive: provide wide range of rents, continue to horizon scan

•Tailor our housing offer to changing student needs: renew, update and replace

•Work collaboratively and strategically with others (e.g., Brighton Strategic Housing Partnership)

•Help to progress areas of the Campus Master-Plan

3: Enhancing the student experience:

•Increase the percentage of student satisfaction from 68% to 79% in student surveys (National Student Survey and International Student Barometer)•Year-on-year improvement in the functional suitability of the teaching and learning infrastructure•Improve catering turnover and levels of profitability to ensure self-sustaining activity. Increase participation in sports by 10%•Accommodate 40% of students in University housing

Developing housing expertise– Global network

Provide an efficient allocation process:

•Installed StarRez (March 2012) – high performing housing application and allocation software.

•Increased speed of communication – All housing applicants waiting for ‘A’ levels received their housing

offer 48 hours after ‘A’ Level results by email.

•Regarded as the optimum software of its kind in Europe, North America and Australia.

•Allows US to make better use of our resources.

•Sussex is now part of a global housing allocation network:

Impact: 95% of all housing applicants receive one of their top three housing application preference.

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guarantee

Open Staff Forum2 November 2009

Housing guarantee

Undergraduates: Submit an application Firmly accept an offer of a place Return the Housing Application Form by the 1st August

Postgraduates: All eligible first year full time postgraduates coming for a full academic year And who are studying for a research degree Or are from outside the EU and studying a taught masters programme And £250 prepayment by the 1st August

Flexible waiting list from August for non-guaranteed – last year 400 allocated.

Six large in-takes annually: Sep, Jan, March, April, June, July, August

Making your housing preference

Selected areas in each residence:

•All female

•Quiet

•Mature

•All self-catering

Fair tenancy lengths:

•39 weeks (Sep – June) – UGs

•50 weeks (Sep – Aug) – PGs

Flexible and supportive:

•600 residents swap annually.Wide range of rents, all-inclusive:

•£59 per week shared room.

•£81 - £116 single room.

•£129 en-suite.

•£137 Studio apartment

Housing Video Tour- Compare our residences

The Housing Service – International residents

Who lived in with US on 15 September 2012?

3,136 Undergraduates: •1,946 UK

•204 Hong Kong

•199 China

•48 Greece

•35 France

•32 Canada

•At least 70 other countries, including:

•5 Ghana, 8 Nigeria, 25 Turkey, 36 Pakistan

•45 Malaysia, 8 Kenya, 13 Dubai, 20 Thailand

883 Postgraduates:•410 China (3 Hong Kong)

•48 England

•43 India

•35 Taiwan

•33 Japan

•25 USA

•At least 30 other countries

235 Visitor & Exchange•99 USA

•21 Spain

•14 France

•19 Japan

•At least 20 other countries

www.facebook.com/sussexunihousing

Facebook Page for Applicants, Agents, Parents, Former Residents:

• facebook/sussexunihousing •1,656 members.

Facebook Groups for residences

• www.sussex.ac.uk/residentialservices

•3,500 members

/SussexUni

Student Room:•www.thestudentroom.co.uk/wiki/

University_of_Sussex:_Accommodation

Open Staff Forum2 November 2009

www.sussex.ac.uk/residentialservices

Supporting our residents

100 Residential Advisors (RAs)•Senior students live in our residences.

•RAs – trained mediators, first point of call, sign-post.

•Work with partners to manage community relations.

•Welcome, help and advise.

•Broader support services: Student Life Centre, Counselling, Student Support Unit, Students’ Union and more.

Provide information, advice and support to our students:

• - Deliver Housing Talks to all students.

• - Help to resolve issues in private sector.

• - Housing Office reception

• - 24 hour reception

• - Workshops, events and link in with the Students’ Students’ Union.

Campus Master-Plan

Open Staff Forum2 November 2009

Northfield:•957 en-suite bed-spaces open.

•148 additional ‘approved’ (2013/14).

•Self-financing (new development

paid for by rental income).

•Well-used social space

Key developments at Sussex (4)

Eastslope:•Early days

•Discussion re City Plan

•Potential phased approach

•Intensive & sensitive use of space

London Terrace (September 2014):•351 bed-spaces

•Plans retain 1930s façade

•Sussex looks after our students

•Private company manages operations

Headlease residences:•Provides flexibility

•96 bedspaces 2011/12

•303 bed-spaces 2013/14

•Well liked, affordable city living

•All inclusive, no Guarantor

Arrival day, 15 September 2012

http://spectrecom.wistia.com/medias/hio6cl4dx2

Thank you

Housing Reception - Bramber House

housing@sussex.ac.uk

www.facebook.com/sussexunihousing

www.sussex.ac.uk/residentialservices

+44 (0)1273 678220