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    McGraw-Hill/Irwin International Management 2005 The McGraw-Hill Companies, Inc., All Rights Reserved.

    International Management

    Phatak, Bhagat, and Kashlak

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    Chapter Objectives

    Define the concepts of international business and internationalmanagement.Examine the transnationality of countries and companiesDistinguish among the various types of international mindsetsobserved in international firms.Discuss the stages of development of an international company.Define and understand the strategic, marketing and economicmotives of firms seeking to expand internationally.

    Explain the strategic objectives and sources of competitiveadvantage for an international firm.

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    Chapter Topics

    The International Management SettingWhat is International BusinessWhat is International ManagementInternational Companies and International MindsetsThe Evolution of an International EnterpriseWhy Firms Seek to Engage in International Business

    Strategic Objectives and Sources of CompetitiveAdvantageThe Environment of International Management

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    Fig. 1-1: Managing in the InternationalEnvironment

    Section I: The Macro-Environment(Economics, Politics, Infrastructure Laws, Culture)

    Section II: Firm-Level Initiatives(Strategy, Structure, Implementation, Control)

    Section III: Manager Responses( Communication, Motivation, Leadership,

    Negotiations, Responsibility

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    Domain of International Management

    Why, when, and how does a business firm (as anorganization) decide to go international including theexpansion and reduction of such internalization?

    Why, when, and how is its organizational behavior a broad term covering mission, objectives, strategies,structures, staff, and processes [particularly, decision-making] internal, and external transactions and relations,

    performance, impact, etc. altered byinternationalization.

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    An International Company

    is an enterprise that has operations in two or more countries. If it hasoperations in several countries then it may have a network of wholly or

    partially (jointly with one or more foreign partners) owned producingand marketing foreign affiliates or subsidiaries. The foreign affiliatesmay be linked with the parent company and with each other by ties ofcommon ownership and by a common global strategy to which eachaffiliate is responsive and committed. The parent company may controlthe foreign affiliates via resources that it allocates to each affiliate capital, technology, trademarks, patents, and manpower and throughthe right to approve each affiliates long - and short-range plans and

    budgets.

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    Table 1-1: Largest International Companies(Selected)

    GlobalRank

    Company 2002 Revenues ($millions)

    1234

    5

    Wal-Mart StoresExxon MobilGeneral MotorsBP

    Ford Motor

    219,812.0191,581.0177,260.0174,218.0

    162,412.0

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    Table 1-3: Labor Productivity of Foreign Affiliates andDomestic Firms in Manufacturing in Selected Economies

    Country ForeignAffiliates

    DomesticFirms

    Ratio Foreign:Domestic

    U.S.A 103818 71006 1.46

    U.K. 79402 51885 1.53 Netherlands 105793 69477 1.52

    Ireland 268272 24571 10.9

    China 7199 2633 2.73

    France 75970 101732 0.75

    Sweden 68845 77417 0.89

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    International Mindsets

    Specific pressures will affect competition inindustries and firms that cross national

    boundaries causing1) a global orientation that relies on coordination

    of worldwide activities to maximize thecollective organization, and

    2) a multidomestic orientation that responds toindividual country opportunities andconstraints.

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    International Mindsets(contd.)

    Increasingly, there are pressures forinternational companies to be both globallyefficient and locally responsive. These

    pressures derive from environmental changessuch as new technologies, unanticipatedcompetition, and the convergence of industry

    boundaries. In such situations, firms exhibit atransnational mindset to simultaneously gainefficiency and local market benefits.

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    Foreign Market Entry Modes

    ExportingCountertradeContract manufacturingLicensingFranchisingTurnkey projects

    Non-equity strategic alliancesEquity-based ventures such as wholly-ownedsubsidiaries and equity joint ventures

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    Evolutionary Stages

    Stage 1 : Foreign InquiryStage 2 : Export ManagerStage 3 : Export Department and Direct Sales

    Stage 4 : Sales Branches and SubsidiariesStage 5 : Assembly AbroadStage 6 : Production AbroadStage 7 : Integration of Foreign Affiliates

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    Fig. 1-2: Motives to Go International

    The Historically Indigenous Firm

    Cost-ReductionMotives

    StrategicMotives

    Market-SeekingMotives

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    Ex. 1-2: Global Strategy: An OrganizingFramework

    StrategicObjectives

    NationalDifferences

    Scale Economies Scope Economies

    Achieving efficiencyin current operations

    Benefiting fromdifferences in factorcosts wages and cost

    of capital.

    Expanding andexploiting potentialscale economies in

    each activity.

    Sharing investmentsand costs across

    products, markets, and

    businesses.Managing risks Managing different

    kinds of risks arisingfrom market or policy-induced changes incomparative advantage

    of different countries.

    Balancing scale withstrategic andoperational flexibility.

    Portfoliodiversification of risksand creation of optionsand side-bets.

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    Ex. 1-2(contd.)

    StrategicObjectives

    NationalDifferences

    Scale Economies Scope Economies

    Innovation, learning,and adapting.

    Learning from societaldifferences in

    organizational andmanagerial processesand systems.

    Benefiting fromexperience cost

    reduction andinnovation.

    Sharing learning acrossorganizational

    components indifferent products,markets, or businesses.

    Sources of Competitive Advantage

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    Fig. 1-3: The International Environment

    Economic:Tr ade Agr eements

    Trading Bl ocsGNP/Wages

    Inflation

    Legal:I ntern ational L aw

    H ost Countr y L awsH ome Laws

    I ntern ational Piracy

    Infrastructure:Communications

    I ntern etTransportation

    Technology

    Cultural:CustomsValues

    LanguageReligion

    Political:Governments

    I deologyStability

    Civil Stri fe

    TheInternational

    Company

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    1-20Fig. 1-4: Fundamentals of International Management: A Model of InternationalManagement

    International

    EnvironmentalAnalysis

    Economic Envir onment& I nfrastructure

    (Chapter 2)

    PoliticalEnvironment(Chapter 3)

    CulturalEnvironment(Chapter 5)

    InternationalStrategicInitiatives

    Strategies for Intl Competition

    (Chapter 6)

    F oreign M odesOf Entry

    (Chapter 7)

    Intl JVs and Alliances

    (Chapter 8)

    Organizing Intl Operations (Chapter 9)

    Controlling Intl Operations (Chapter 10)

    Intl Human Resource Mgmt (Chapter 12)

    Work M otivation (Chapter 13)

    Leadershi p (Chapter 14)

    Commun icati ons (Chapter 15)

    Ethi cs and Social Responsibil ity(Chapter 17)

    LegalEnvironment(Chapter 4)

    Management/Implementationof International Initiatives

    M anagin g Technologyand K nowledge(Chapter 11)

    Negotiations andDecision-M aking (Chapter 16)

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    Key Terms and Concepts

    Foreign Direct Investment (FDI)Definition of International BusinessDefinition of International ManagementDefinition of International CompanyTransnationality IndexInternational Mindsets

    Global orientationMultidomestic orientationTransnational orientation

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    Key Terms and Concepts(contd.)

    Evolution of an International EnterpriseEvolution of Service FirmsMotives for International Expansion

    Market seekingCost reductionStrategic

    Global Strategy