international orientation guide · welcome to stop by accommodation services. if you are interested...

Jump to front page 1International Orientation Guide

Congratulations! You’ve been accepted into one of the student residences at La Trobe University (LTU). There is now some important information that you need to know when you arrive in Australia.

Please note the following important arrival information:

Our main Accommodation Services Office is located within Menzies College and open from 9am – 7pm Monday–Friday, and 9am – 5pm Saturday-Sunday.

When the main office is not open to help you with your enquiries and check-ins we have an after-hours service available called the Night Manager. The Night Manager is contactable by phone from 5pm – 9am Monday – Friday and 5pm – 9am Weekends.

If you arrive after hours at the Melbourne Campus, you will need to ensure that you get dropped off at your student residence. Chisholm, Glenn and Menzies Colleges are all located inside the La Trobe campus and Graduate House and University Lodge are located very close on the outskirts (a five minute walk from campus).

Do remember that your room will be a very plain and empty space when you first arrive, but we encourage you to make your room your own by adding posters and photos to brighten the area.

You may also notice that there are not many students around the campus when you first check-in. This is because the academic semester hasn’t yet started and many students won’t move in until late February.

However, to ensure you have the best possible experience when you first arrive, we have dedicated International Student Ambassadors to assist you in acclimatising to the campus and responsible for facilitating a vast array of exciting and fun activities specifically designed to get you out and about around Melbourne and meeting new people (internationals and local Australians).

Please do remember that if you have concerns or questions at any time during your stay in the student residences, you are more than welcome to stop by Accommodation Services.

If you are interested in doing some travelling or exploring on your own, Accommodation Services has a fantastic collection of guide books and travel information on Melbourne and Australia, and you are most welcome to stop by and have a browse.

Good luck and welcome to La Trobe University.

INTERNATIONAL ORIENTATION GUIDE

Accommodation Services

Essential information for living on campus @ La Trobe University, Melbourne.

CONTENTSInternational ambassador profiles 2

Welcome program 3

Safety and security 4

Quick reference guide 4

Transport information 5

Helpful information 6

Academic assistance 6

Shopping 6

Internet access 6

Useful contacts 7

University faculties 7

Medical services 7

La Trobe services 7

Off-site services 7

Melbourne Campus map 8

Click title to jump to page

HOURS OF OPERATIONMelbourne Campus

Weekdays (Monday – Friday) Office open 9am – 7pm Night Manager 9pm – 9am

Weekends Office open 9am – 5pm Night Manager 5pm – 9am

Office open 9479 2875 Night Manager 0459 401 055

G’day and welcome from Accommodation Services.

latrobe.edu.au/accommodation

Glenn College


GLENN COLLEGEHello my name is Anna. Firstly welcome to Australia and the beautiful city of Melbourne.

I will be here to help you fit into college life at Glenn and be here to answer any questions or worries you may have about college or La Trobe. I understand that living abroad can be quite scary and overwhelming but living at Glenn College is a fantastic and fun experience. We are here to make you feel at home at College and to make the transition to living in Australia an easy one. I look forward to meeting all of you, ready to start one of the best experiences of your life.

Hi everyone and a huge welcome to Glenn College! My name is Jessica and I have lived at Glenn for a year now and have truly loved every moment of my time here.

Being an international student has its challenges but I will be here during the year to help you settle into Australia and the college community. I am looking forward to meeting each and every one of you, and I hope you’re all ready for a great year ahead. Expect your time at Glenn to be filled with new friends and endless amounts of great memories. See you soon!

MENZIES COLLEGEHi, my name's Bronte and I can't wait to meet you, help you settle in and get involved in your new college life.

Living on Menzies College, your floor will soon become your family and you'll make lifelong friends! Get ready for an experience of a lifetime. See you soon!

Hey guys. My name is Jarryd Biffin. Congratulations on being accepted to La Trobe University, and for taking the huge challenge of studying abroad!

My last two years on Menzies College have been the best and most exciting times of my life and I can’t wait for you all to arrive so we can continue the adventure together! The other International Ambassadors and I are here to make sure that you fit straight into college life and can make the best out of your Australian adventure. Please feel free to contact Accommodation Services if you have any questions (They’re always happy to help) and we can’t wait to see all your smiling faces in February!

CHISHOLM COLLEGEHey guys. Congratulations on making the leap to study abroad. My name is Alexandrea (Alex) Burton.

I come from a small country town and big family, so I'd like to think of myself as being very approachable, if you’re having trouble with anything, or just want to say 'hi' don't hesitate. During my schooling my family has had tonnes of exchange students live with us and this has provided me with an insight as to what moving and living in Australia is all about. I have loved living on Chisholm College this year. As this was the first time for many (including myself) to move out of home, I felt that the community spirit of college life was amazing and everyone was very welcoming. I have made friendships which will last a life time and I'm sure that when you come, you will too. I, as well as the other International Ambassador's will help you get involved in events and really embrace the Australian culture. It's going to be an excellent year full of unforgettable memories. Feel free to add me on Facebook. I can't wait to meet you all!

Hi everyone, my name is Michael. First off, I would like to welcome you to Chisholm as an International Student!

Moving out of home myself in 2014 from a relatively small town, I can understand the challenges that you may face living in a city like Melbourne, which is why I am here to assist you and make you feel right at home. Living at Chisholm is an amazing experience, you will make friends that you will never forget, assimilate into Australian culture and experience Melbourne through the eyes of a university student. Looking forward to meeting you all!

International Ambassador Profiles

Anna Bronte Alex Jessica Jarryd Michael


5.00pm Shopping Trip

Meet our International Ambassadors outside the main office, Menzies College, at 5pm before taking a walk up to the Polaris shopping center where you will discover a range of shops including a supermarket, retailers, cafés/restaurants, Asian grocer, $2 shop, travel agency, and post office.

You will also have the opportunity to purchase an Australian SIM card for their phone and any necessities required.

Pizza and Coffee – FREE DinnerAfter your shopping trip at the Polaris shopping centre, enjoy FREE pizza and hot drinks hosted by your International Ambassadors

Meet at the front of Accommodation Services office

6.45pm Australian Reptile Show

Gather outside the main office, Menzies College, at 6.45pm before being led by International Ambassadors to where our snake show will be on display.

Don’t forget to bring your cameras and take some great pics with snakes, frogs, lizards, alligators and much more!


6.30pm Fish and Chips FREE Dinner

Meet outside the main office, Menzies College, at 6.30pm to enjoy a FREE Dinner meal with your international Ambassadors.


TUESDAY

21JULY

WEDNESDAY

22JULY

THURSDAY

23JULY

WELCOME PROGRAM

ARRIVALTuesday 21, Wednesday 22 and Thursday 23 July 2015

Move-in dates for International Students. Please ensure that you have returned all forms and have advised the office when you will be arriving.

Our International Welcome Program is designed to provide you with all the information you need to survive your time living in Melbourne.


SAFETY AND SECURITY

All Students should be reminded to consider their own personal safety both on campus and in the local area. Keep in mind some of the following guidelines for staying safe whilst in Australia:

� Keep your door locked at all times, even if just making a trip to the bathroom or kitchen, and always bring your keys and card

� Don’t travel alone at night if possible, but if required stay in well lit areas or go with friends

� A University Security bus is available after dark. Please ring LTU Security on 9479 2012 (save this number in your phone)

� In case of an emergency on campus, please contact 9479 2222 (LTU Emergency No.)

� Never leave your wallet, bag or other items of property unsecured or unattended

� Only carry sufficient cash for your immediate needs

� Stay alert whilst travelling on public transport, sit near the driver

� Be wary of strangers, on foot or in cars asking for directions – it is better to be rude than be in trouble

� Do not let people into college buildings if you do not know who they are. Always make sure doors are closed behind you and are not propped open.

For more safety information for students visit: latrobe.edu.au/international/living/safety

Drugs and Alcohol � The legal drinking age in Australia is 18

� Consuming illicit drugs of any kind is illegal in Australia

� Be aware of the Student Handbook latrobe.edu.au/accommodation/applying/policies-guidelines

� If you or any of your friends start to feel unwell either after drinking or taking drugs, do not hesitate to call an ambulance (000)

� Do not accept drinks from a stranger and do not leave drinks unattended

� Always know your limits

� Look after your friends

� Don’t drink and drive

� At all times keep in mind your personal safety, general health and well-being.

QUICK REFERENCE GUIDE

Accommodation Services 03 9479 2875

Night Manager 0459 401 055

Emergency Services 000

LTU Emergency Security 9479 2222 (On floor phones only dial last 4 digits)

LTU Emergency Hotline 1800 800 613 (On-campus problems, free call)

LTU Security Escort Bus 9479 2012 (On floor phones only dial last 4 digits)

Taxi 131 008

While La Trobe is generally a safe place it is always good practice to be aware of your surroundings for your own safety.

Chisholm College Theatre Room


If in doubt, speak to the Accommodation Services Officer (ASO) at the Accommodation Services Administration Office or your International Ambassador.

Cost and Zones � Zone 1 covers the CBD and most inner suburbs of metropolitan Melbourne

� Zone 2 covers the outer suburbs of metropolitan Melbourne

� When travelling in a zone boundary overlap, passengers can travel with a ticket valid for either zone

� The La Trobe tram stop is a Boundary Overlap. So when travelling to the city purchase a Zone 1, if you travel towards RMIT Bundoora then purchase a Zone 2.

For more information visit: metlinkmelbourne.com.au

Late Night Travelling on the Weekend958 NightRider: City – Eltham via Smith Street, Darebin Road.

If you’re stuck out in the city after having a late night and you don’t want to pay for a taxi home, the NightRider buses operate, departing from Swanston Street (between Flinders and Collins Streets) every hour between 12.30am and 4.30am on Saturday and Sunday mornings.

BE SURE to catch the 958 service (City – Eltham via Smith Street, Darebin Road) otherwise you will find yourselves on the opposite sides of Melbourne.

Travelling by Bus

Route # End of Route Via

246 Elsternwick – LTU Via Punt Road and Clifton Hill

250 Garden City – LTU Via Melbourne City and Clifton Hill

340 City – LTU Via Eastern Freeway

350 City – LTU Via Eastern Freeway

550 Northland – LTU

551 Heidelberg – LTU

563 Northland Shopping Centre – Lalor Via Greensborough

Travelling by TrainThere is no direct train route to the Campus. You will need to connect with one of the following bus or tram routes at the relevant railway station.

Railway Line Railway Station Connect with Bus #

Epping Line Reservoir Bus 561

Frankston Line Richmond Bus 246

Hurstbridge Line Heidelberg Bus 551

Hurstbridge Line Ivanhoe Bus 548

Hurstbridge Line Macleod Bus 561

Hurstbridge/Epping Line Clifton Hill Bus 246

Lilydale/Belgrave/Alamein Lines Richmond Bus 246

Sandringham Line Elsternwick Bus 246

Travelling by TramRoute 86: Etihad Stadium, City – Bundoora/RMIT

Tram 86 runs directly from the Harbour Esplanade in Docklands (near Etihad Stadium), along Bourke Street, via Southern Cross (previously Spencer Street) Station, through the city. The closest stop to the university is on Plenty Road.

TRANSPORT INFORMATIONThe following provides a basic guide of public transport. If in doubt, speak to the Administration Officer (receptionist) at the Accommodation Services administration office or your international rep. A myki card is required for any public transport.


HELPFUL INFORMATION

Academic AssistanceAll the colleges within Accommodation Services are academic colleges and have programs in place to help you achieve your potential.

For first year students we have a team of Study Mentors. Mentors run Study Focus Groups in different discipline areas, on Monday evenings. You are welcome to call on the Mentors for advice, or you may join in a Study Focus Group for all the support it offers.

Experienced students are another source of support in your subjects. The Accommodation Services Colleges are helpful kinds of places. Look out students on your floor, annexe or tower in your college who study the same subjects. They will be more than willing to help you.

Accommodation Services also provides a fantastic textbook buying scheme to help you cope with the high cost of text books. Fill out the form at Accommodation Services and we can supply you with recommended texts, on loan.

We encourage you to make the most of all the Accommodation Services residences have to offer. In addition, the University has sources of academic support. Advisers of the Language and Academic Skills Units help students with their academic adjustment.

ShoppingNeed food?

Run out of Australian dollars?

Hairdryer won’t work because you haven’t got a travel adapter?

If any of these dilemmas sound familiar then you’re likely to need the details and locations of La Trobe’s local shopping centres and malls.

The following shopping centres are within walking distance, accessible by tram or bus or a short drive in a friend’s car.

Polaris 3083 Shopping Centre

Brand new shopping centre, only 10 mins walk from Accommodation Services, consists of cafés, restaurants, retail shopping, Woolworths supermarket, medical centre and connected to the new community centre.

Northland Shopping Centre

Features Coles and Woolworths supermarkets, department stores including Myer and Kmart and various speciality stores. The best place to find adapters, convert currency or purchase clothes or beauty products. Travel by Bus Number 550.

Bundoora Square and Aldi

Located along the tram line (Number 86, towards RMIT), this shopping centre has two supermarkets, several banks and various speciality stores including butchers and a bakery. The Aldi is located one stop prior to Bundoora Square and can be located across the road on the corner of Grimshaw Street and Plenty Road.

Internet AccessFor those of you wanting to contact home once in Australia, free internet usage is provided at a once off charge.

This provides you with up to 10GB a month in downloads and is payable as part of your compulsory fees before you arrive.

Access points are provided in every room (you will need your own computer).

If you don’t have a computer each college has their own computer labs with internet access.

We encourage you to make the most of all the support programs, services and activities on offer at La Trobe including academic support, our textbook borrowing scheme, internet and our surrounding shopping precinct.

Glenn College computer lab


USEFUL CONTACTSLocation Email / Website Phone Number

LA TROBE SERVICESEmployment Level 1, Peribolos East [email protected] 9479 1373

Equality and Diversity Centre Level 1, Peribolos East [email protected] 9479 2900

Exchange Students Global Lounge, Level 2, Upper Eastern Agora [email protected] 9479 2112

Financial Assistance and Advice General Accounts and Refunds [email protected] 9479 3519

Financial Aid Queries [email protected] 9479 2005

US Financial Aid (US students only) [email protected]

ID Cards Student Centre (Hub) [email protected] 9479 2005

IT Support [email protected] 1300 786 535

Library Information and Assistance [email protected] 9479 2922

LTI (La Trobe International) Student Services [email protected] 9470 1199

Legal Advice Union Building 9479 2456 9479 2314

Research Services [email protected] 9479 6581

Sexuality Issues – Queer Collective Upper West Agora 9479 5589

Sexual Harassment / Discrimination Level 1, Peribolos East [email protected] 9479 2900

Sponsored Students [email protected] 9479 3622 9479 3439

Sports and Recreation Activities (SARA) 9479 2973

Student Union Level 2, Upper West Agora 9479 2314

Study Abroad Global Lounge, Level 2, Upper Eastern Agora [email protected] 9479 2112

Study Skills Assistance – Academic Language and Learning (ALL) Units

Consult the ALL website for further information. Obtain a referral from your course coordinator / lecturer to meet ALL staff.

latrobe.edu.au/learning

Tax Help – La Trobe Student Union Student Union 9479 2314

OFF-SITE SERVICES24 hours / 7 days a week Helpline Freecall 1800 814 781

Consumer Affairs Victoria consumer.vic.gov.au 1300 55 8181

Multilingual phone service 1300 726 656

Overseas Students Health Insurance (OSHC) OSHC on campus every Mon/Tues/Fri at LTI oshcworldcare.com.au 13 67 42

Tenants Union of Victoria tuv.org.au 9416 2577

Travel and Transport Timetables metlinkmelbourne.com.au 131 638

Visas – Department of Immigration and Citizenship

immi.gov.au 131 881


A Agora (University centre) G6AL Academic Lawn F8FL Flagpole Lawn G9HSL Health Sciences Lawn E5MT Moat Theatre H8SHC Student Hub Courtyard F6SL Simpson Lawn H6

CP 1, 2, 11 Carpark D6, E8, E4VCP Visitors Carpark E6

AC Agora Cinema G6AE Agora East G6AT Agora Theatre G6AW Agora West G6BG Beth Gleeson F7BS1 Biological Sciences 1 F4BS2 Biological Sciences 2 F4DMC David Myers Bldg – Centre G7DME David Myers Bldg – East G7DMW David Myers Bldg – West F7DW Donald Whitehead Bldg G5ED1 Education 1 H7ED2 Education 2 H7ELT Eastern Lecture Theatre G6GS George Singer Bldg F4GC Glenn College J6HS1 Health Sciences 1 E5HS2 Health Sciences 2 E5HS3 Health Sciences 3 E4HU2 Humanities 2 G7HUED Hu/Ed Lecture Theatre H7HSZ Hooper and Szental Theatres F7HU3 Humanities 3 G6JSM John Scott Meeting House I5L Library G5

The Agora (A)Student Hub (SH)Eastern Lecture Theatre (ELT)Western Lecture Theatre (WLT)David Myers Bus Loop (DMBL)

LIMS LaTrobe Institute for Molecular Science F5MAR Martin Building H5MC Menzies College I7MCA Menzies College Annexe J8PE Peribolos East G7PW Peribolos West F7PS1 Physical Sciences 1 F7PS2 Physical Sciences 2 F7PS3 Physical Sciences 3 F5PS4 Physical Sciences 4 F5RLR R.L. Reid Bldg F5SH Student Hub F6SS Social Sciences G5SWB Sylvia Walton Building H7HSZ Szental Theatre F7TC Thomas Cherry Building F6U Union H9WLT Western Lecture Theatre E5

The Agora (A), Student Hub (SH) David Myers Bus Loop (DMBL)Eastern Lecture Theatre (ELT)Western Lecture Theatre (WLT)

La Trobe International

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A Agora (University centre) G6AL Academic Lawn F8FL Flagpole Lawn F9HSL Health Sciences Lawn E5MT Moat Theatre H8SHC Student Hub Courtyard F6SL Simpson Lawn H6

CP1–9 Carpark CPG Carpark Gravel C6VCP Visitors Carpark E6

AB Centre for AgriBioScience J9AC Agora Cinema G6AE Agora East G6AT Agora Theatre G6AGH Animal and Glass Houses F3AW Agora West F6BG Beth Gleeson F7BS1 Biological Sciences 1 F4BS2 Biological Sciences 2 F4CC Chisholm College H9DMC David Myers Bldg – Centre G7DME David Myers Bldg – East G7DMW David Myers Bldg – West F7DW Donald Whitehead Bldg G5ED1 Education 1 H7ED2 Education 2 H7ELT East Lecture Theatre G6GH Gatehouse F9GS George Singer Bldg F4GC Glenn College I 6HS1 Health Sciences 1 E5HS2 Health Sciences 2 E5HS3 Health Sciences 3 E4HSC Health Sciences Clinic D1HU2 Humanities 2 G7HUED Hu/Ed Lecture Theatre H7HSZ Hooper and Szental Theatres F7HU3 Humanities 3 G6JSM John Scott Meeting House I 5L Library G5LIMS LaTrobe Institute of Molecular Science F5LMC La Trobe Medical Centre D2LTM La Trobe Melbourne G12MAR Martin Building H5MC Menzies College I 7MCA Menzies College Annexe I 8PE Peribolos East G7PW Peribolos West F7PS1 Physical Sciences 1 F7PS2 Physical Sciences 2 F7PS3 Physical Sciences 3 F6PS4 Physical Sciences 4 E5RLR R.L. Reid Bldg F5ISC Sports Centre J5SFP Sports Field Pavillion B8SH Student Hub F6SS Social Sciences G5HSZ Szental Theatre F7TC Thomas Cherry Building F6U Union G8WLT West Lecture Theatres D5

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MELBOURNE CAMPUS MAP Access mobility maps at: latrobe.edu.au/melbourne/location


La Trobe International

The Agora (A), Student Hub (SH) David Myers Bus Loop (DMBL)Eastern Lecture Theatre (ELT)Western Lecture Theatre (WLT)

BaseballDiamond

PlayingFields

KINGSBURY

PLENTY

AL

HSL

FL

RING

MO

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JSM

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AB

A Agora (University centre) G6AL Academic Lawn F8FL Flagpole Lawn F9HSL Health Sciences Lawn E5MT Moat Theatre H8SHC Student Hub Courtyard F6SL Simpson Lawn H6

CP1–11 Carpark CPG Carpark Gravel C6VCP Visitors Carpark E6

AB Centre for AgriBioScience J9AC Agora Cinema G6AE Agora East G6AT Agora Theatre G6AGH Animal and Glass Houses F3AW Agora West F6BG Beth Gleeson F7BS1 Biological Sciences 1 F4BS2 Biological Sciences 2 F4CC Chisholm College H9DMC David Myers Bldg – Centre G7DME David Myers Bldg – East G7DMW David Myers Bldg – West F7DW Donald Whitehead Bldg G5ED1 Education 1 H7ED2 Education 2 H7ELT East Lecture Theatre G6GH Gatehouse F9GS George Singer Bldg F4GC Glenn College I 6HS1 Health Sciences 1 E5HS2 Health Sciences 2 E5HS3 Health Sciences 3 E4HSC Health Sciences Clinic D1HU2 Humanities 2 G7HUED Hu/Ed Lecture Theatre H7HSZ Hooper and Szental Theatres F7HU3 Humanities 3 G6ISC Sports Centre J5JSM John Scott Meeting House I 5L Library G5LIMS 1,2 LaTrobe Institute of Molecular Science F5LMC La Trobe Medical Centre D2LTM La Trobe Melbourne G12MAR Martin Building H5MC Menzies College I 7MCA Menzies College Annexe I 8PE Peribolos East G7PW Peribolos West F7PS1 Physical Sciences 1 F7PS2 Physical Sciences 2 F7PS3 Physical Sciences 3 F6RD1-3 Research and Development K11RLR R.L. Reid Bldg F5SFP Sports Field Pavillion B8SH Student Hub F6SS Social Sciences G5SWB Sylvia Walton Bldg H7HSZ Szental Theatre F7TC Thomas Cherry Building F6U Union G8WLT West Lecture Theatres D5

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POLARIS SHOPPING CENTRE Access mobility maps at: latrobe.edu.au/melbourne/location

Polaris Shopping Centre is located to the left of Graduate Houses.

The Polaris contains essential shops such as a grocery, retailers, cafés, restaurants, Asian grocer, $2 shop, travel agency, post box and much more. Look for the Woolworths supermarket.

To get to Polaris, enter the roundabout between Car Park 7 and 8.

You will pass the entrance of the La Trobe Wildlife Sanctuary on you right.

international orientation guide · welcome to stop by accommodation services. if you are interested...

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