international ppc (course extract)
TRANSCRIPT
International PPCAnders Hjorth
International PPC
International PPCAnders Hjorth
International PPCAnders Hjorth
Some challenges in International PPC
• Direction (objectives, budgets)
• Learning or Earning?
• Central vs Local
• Managing the locals
• Aggregate reporting
International PPCAnders Hjorth
Centralised or Local
International PPCAnders Hjorth
http://en.wikipedia.org/wiki/European_languages
Latin
Cyrillic
Greek
Austria German, Hungarian, Slovenian, Croatian
Baltics Lithuanian, Latvia, Estonian
Belgium Dutch, French, German
Bulgaria Bulgarian
Croatia Croatian
Czech Republic Czech
Denmark Danish, German
Finland Finnish, Swedish
France French
Germany German, Turkish
Greece Greek, Turkish
Hungary Hungarian
Iceland Icelandic
Ireland Irish, English
Italy Italian, German, French
Luxembourg French, German, Luxembourgish
Netherlands Dutch, West Frisian
Norway Norwegian, Northern Sami
Poland Polish, German
Portugal Portuguese, Mirandese
Russia Russian
Serbia Serbian
Spain Spanish, Catalan/Valencian, Galician, Basque, Astur-Leonese, Aragonese, Occitan, Portuguese
Slovakia Slovenian
Sweden Swedish, Sami
Switzerland German, French, Italian, Romansh
Ukraine Ukranian, Russian
United Kingdom English, Welsh, Irish, Ulster Scots, Scots, Scottish Gaelic, Cornish
International PPCAnders Hjorth
Tactical Challenges
User constraints
Language preferences
Cultural dimension
Brand strength
Competition
LP/Web readiness
Localisation
Geo targeting
Local knowledge
IP addresses
International PPCAnders Hjorth
Ideally, you would have 1 integral, multilingual, multiculturalteam for your international Search campaigns
…and it would be very expensive
International PPCAnders Hjorth
Agency Organisation for International Projects
• Ideally, no part of the management process of a Search campaign should besubcontracted to external agencies or individuals.
• International project organisation:• 1 project director
• 1 account manager (ppc) per country
• 1 SEO consultant SEO per language
• Experts can be attached to the project at specific stages and on specific missions (landing page/usability expert, editor trainer, server migrations, …)
European accountdirector
United KingdomPaid Search AMSEO consultant
GermanyPaid Search AMSEO consultant
FrancePaid Search AMSEO consultant
Landing page expert
International PPCAnders Hjorth
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Paid Search Languages
Categorisation & Account structure Keywords & Ads
Brand strength& competition
FrançaisEnglish
Dansk
Europe
Deutsch Español
International PPCAnders Hjorth
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Paid Search Language
Categorisation & Account structure
Doing market researchsetting up categories,themes and reportingstructures is a central
task
Search StrategyTargetingCategoriesEditorial line
International PPCAnders Hjorth
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Paid Search Languages
Keywords & Ads
Brand strength& competition
FrançaisEnglish
Dansk
Europe
Deutsch Español
Individual keywordsMatch caseAdsBrand / Generic arbitrageRefresh frequency
International PPCAnders Hjorth
Sample exercise: Central or Local
• In the list of PPC campaign management tasks, whichones should be central and which ones should be local.
• Some could be either
• Group 1
• Group 2
• 10 minutes discussion
• 5 minutes debate in order to agree
• Keep this data for later!!
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International PPCAnders Hjorth
Exercise: central or localSEM requirement A Central task? A Local task? Could be either?
Search Strategy
Brand monitoring
Competitor benchmark
Account set-up
Quality assurance
Reporting
Landing page testing
Ad copy testing
Invoicing
CPA campaigns
Visibility campaigns
Bid management
Tracking and analytics tools
Vertical knowledge
Contact with the engines
Trafficking
Client relationship
Managing expectations
Semi-automated reporting
Budgeting
International PPCAnders Hjorth
Exercices build on each other
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SearchStrategy
Budgeting
ClientRelationship
ManagingExpectations
VerticalKnowledge
Brandmonitoring
CompetitorBenchmark
Contactsw/
Engines
Tracking& analytics
tools
Accountset-up
TraffickingBid
management
QualityAssurance
Bidmanagement
Reporting
Invoicing
Ad copytesting
Landing page
testing
Central Local
International PPCAnders Hjorth
Exercice build-up
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WEEK 1 WEEK 2 WEEK 3 WEEK 4 2 MTH ANNIVERSARY
| | | | | | | | | | | | | | | | | | | |
Launch
SearchStrategy
Budgeting
ClientRelationship
ManagingExpectations
VerticalKnowledge
Brandmonitoring
CompetitorBenchmark
Contactsw/
Engines
Tracking& analytics
tools
Accountset-up
Trafficking
Bidmanagement
QualityAssurance
Bidmanagement
Reporting
Invoicing
Ad copytesting
Landing page
testing
International PPCAnders Hjorth
Exercice build-up
16
Cen
tral
Eith
erLo
cal
WEEK 1 WEEK 2 WEEK 3 WEEK 4 2 MTH ANNIVERSARY
| | | | | | | | | | | | | | | | | | | |
Launch
SearchStrategy
Budgeting
ClientRelationship
ManagingExpectations
VerticalKnowledge
Brandmonitoring
CompetitorBenchmark
Contactsw/
Engines
Tracking& analytics
tools
Accountset-up
Trafficking
Bidmanagement
QualityAssurance
Bidmanagement
Reporting
Invoicing
Ad copytesting
Landing page
testing
International PPCAnders Hjorth
Roles
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Cen
tral
Eith
erLo
cal
Launch
SearchStrategy
Budgeting
ClientRelationship
ManagingExpectations
VerticalKnowledge
Brandmonitoring
CompetitorBenchmark
Contactsw/
Engines
Tracking& analytics
tools
Accountset-up
Trafficking
Bidmanagement
CampaignOptimisation
(CPA / visibility)
Reporting
QualityAssurance
Invoicing
Ad copytesting
Landing page
testing
AMAccount
Management
PSPPC Specialist
ITDeveloper
LLocal/Linguist
FFinance, legal
International PPCAnders Hjorth
Session Recap: Central or Local
• What tasks are best performed centrally
• What tasks are best performed locally
• How to make central and local work together
International PPCAnders Hjorth
Native teams, local knowledge, central control & unifiedtechnology and reporting
International PPCAnders Hjorth
Day 1: Strategy & Timelines
Day 2: Preparing for Success
Day 3: Best practice & Expansion
Strategic choicesSetting prioritiesTime lines
OrganisationWorking with partnersOptimisation
best practice ppcnon-search ppc
International PPC 3-day course
International PPCAnders Hjorth
International SEO School:www.internationalseoschool.com
Catch-up blog and Speaker historywww.innovell.com
BDBL MEDIA – my French agency : www.bdbl-media.fr
My twitter handle: @soanders
Occasional blogging, ex: www.multilingual-search.com
My next course dates
• 5-7 February
• 19-21 March
• 9-11 April
Questions?
International PPCAnders Hjorth
Would you recommend this course?
“Yes - Chance to meet with experts from different horizons who share their experience, offering a richer perspective. The setting encourages communication between the attendees; interactive sessions”
“Good selection of material, covering all major aspects of paid search. Useful practical exercises, especially those incorporating PPC tools.”
Student in 2012
Student in 2012