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www.arrowhead.eu Internet Communication with Individual Customers and their Facilities in Large Scale energy systems – future possibilities with service based IT-technology Prof Jerker Delsing Lulea University of Technology 1

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Page 1: Internet Communication with Individual Customers and their

www.arrowhead.eu

Internet Communication with Individual Customers and their Facilities in Large Scale energy systems – future possibilities with service based IT-technology

Prof Jerker DelsingLulea University of Technology

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Page 2: Internet Communication with Individual Customers and their

www.arrowhead.eu

Complex  energy  systems• Integrated  energy  usage•People  behavior  most  o;en  involved  

•Large  scale

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Page 3: Internet Communication with Individual Customers and their

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Complex  energy  systems• Integrated  energy  usage•People  behavior  most  o;en  involved  

•Large  scale

•Nature  in  the  loop

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Page 4: Internet Communication with Individual Customers and their

www.arrowhead.eu

Complex  energy  systems• Integrated  energy  usage•People  behavior  most  o;en  involved  

•Large  scale

•Nature  in  the  loop•Humans  in  the  loop

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Page 5: Internet Communication with Individual Customers and their

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DH  substaDons  a  source  of  informaDon• Energy  usage  in  “real  Dme”

• Space  heaDng  usage  in  “real  Dme”

• Tap  water  usage  in  “real  Dme”

•Outdoor  temperature

• Tap  water  temp

• System  pressure

• ...

• ...

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Page 6: Internet Communication with Individual Customers and their

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DH  substaDons  a  source  of  informaDon• Energy  usage  in  “real  Dme”

• Space  heaDng  usage  in  “real  Dme”

• Tap  water  usage  in  “real  Dme”

•Outdoor  temp.  in  “real  Dme”

• Tap  water  temp  in  “real  Dme”

• System  pressure  in  “real  Dme”

• ...

• ...

• Human  behavior  info

• System  status

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Page 7: Internet Communication with Individual Customers and their

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Customer  communicaDon

•A  bill  at  the  end  of  the  month

•Pre-­‐payment  ends,  buy  more

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Page 8: Internet Communication with Individual Customers and their

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Customer  communicaDon

•A  bill  at  the  end  of  the  month

•Pre-­‐payment  ends,  buy  more

•How  improve  customer  communicaDon?

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Page 9: Internet Communication with Individual Customers and their

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Individual  energy  metering  experience•Energy  usage  reduced  by  30%

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Page 10: Internet Communication with Individual Customers and their

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Customer  communicaDon•Apartment  terminals  

–InformaDon  from  the  substaDon  controller  and  associated  sensors

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Page 11: Internet Communication with Individual Customers and their

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Where  does  humans  find  informaDon  today?!

•Facebook•Twi\er•Web

•LinkedIN•...•...

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Page 12: Internet Communication with Individual Customers and their

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Real  Dme  energy  data•Pushing  analysis  of  real  Dme  data  to  customer  

–  Thorough  the  right  channel–  Tailored  to  the  customer  saDsfacDon

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Page 13: Internet Communication with Individual Customers and their

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Real  Dme  energy  data•Pushing  analysis  of  real  Dme  data  to  customer  

–  Thorough  the  right  channel–  Tailored  to  the  customer  saDsfacDon

•  Google  give  us  today  customer  tailored  search  info

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Page 14: Internet Communication with Individual Customers and their

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Real  Dme  energy  data•Pushing  analysis  of  real  Dme  data  to  customer  

–  Thorough  the  right  channel–  Tailored  to  the  customer  saDsfacDon

•  Google  give  us  today  customer  tailored  search  info

• Individualized  informaDon  dependent  on  behavior  

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Page 15: Internet Communication with Individual Customers and their

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Human/Our  behavior  in  the  system  •How  we  live  in  the  house!•What  type  of  car  we  buy!

•How  we  transport  ourself!

•Uncorrelated  to  –Nature  driven  energy  producDon–“StaDc”  energy  producDon–“StaDc”  energy  usage  

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Does  technology  support  human  in  the  energy  loop

• Technically  possible  with  todays  technology

• But  to  expensive  •Will  require  an  engineer  together  with  every  customer/human

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Next  technology  generaDon•Services  provided  through  Internet

–Service  Oriented  Architectures,  SOA

•Enabling–CollaboraDve  automaDon

–e.g.  machine  supported  individualizaDon

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Page 18: Internet Communication with Individual Customers and their

The collaborative automation cloud

The collaborative automation cloud

www.arrowhead.eu

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The  Arrowhead  projectEvolving  the  collaboraDve  automaDon  cloud

Technology Interoperability Technology Integrability

Enables the integration to and migration from legacy to the

Automation clouds

The collaborative automation cloud

Page 19: Internet Communication with Individual Customers and their

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Pilot  demonstraDon

Energy  producDon  and  end  user  services

Integrated  to  a  virtual  market  of  energy

End  user  service  -­‐  macro  and  micro  perspecDve

OpDmizaDon  of  co-­‐generaDon  system

The virtual market of energy

Electrical energy

Fluid energy

Logistics

Inside the Energy Efficient Factory

Energy Management: - Energy Profiling- Energy Optimization

Page 20: Internet Communication with Individual Customers and their

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Important  quesDons  for  the  future

•Who  own  data  and  informaDon  from  e.g.  a  substaDon?

•Data  and  informaDon  security!

•Privacy  legislaDon!?

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Page 21: Internet Communication with Individual Customers and their

Arrowhead Process and energy system automation

4 years project 68M€77 partnersCoordinated by

an ARTEMIS CoIE

www.arrowhead.eu - [email protected]

ARTEMIS Industry Association The association for R&D actors in embedded systems