internship experience

Harsh Kumar Singh

320

Internship ExperienceGeneral ManagementViraj Shah

Profile: Tata Administrative Services (TAS)

Place: Delhi

Project: Tata Chemical: supply chain management

1. Pilot model for continuous replenishment of Tata Salt for stockiest in Delhi, 2 model cities

2. Pilot model for direct to retailer for selected stockiest in Delhi, 4 model cities

Project Deliverables:

Initially Viraj was working with Tata chemicals on the project to provide recommendation for improvement in supply chain of Tata salt. The problem associated with the project was disorientation in supply chain and because of that there was built up of lot of inventory. The inventory resulted into the increment in cost of supplied goods. This eventually led to decrement in the profit margin of the company. The project assigned to Viraj was changed in the midway. Now he was allotted a project for modeling of logistics for Tata pulses and other commodities. He did a lot of ground work. He interacted with nearly 400 retailers and around 50-70 sales personnel.

Positive Experience:

The thing that Viraj liked about Tata chemicals was the scope of learning. The projects involved pushing oneself one step further and learning in your own. He was mentored and guided by seniors. All the seniors were really helpful and provided insight about the company from ground zero. It was a great learning opportunity.

Negative Experience: Although the program was designed in a strategic manner, there are levels of bureaucracy. Every approval or any query use to take more time than it should have. Apart from that, most of the effort were put by Viraj and he himself had to inform his mentor about the work progress. The reviewer met only twice. There should have been more interaction as suggested by Viraj himself.

Rating:

Internship Experience= 5/5

Tata= 4/5

Tata Chemicals= 3.5/5

The reason for 3.5 star rating to Tata Chemicals is because of bureaucracy in the organization.

Abhishek Singh Gaur

Organization: Airtel

About Airtel:

Airtelis the largest provider ofmobile telephonyand second largest provider offixed telephonyin India, and is also a provider of broadbandandsubscription televisionservices.The brand is operated by several subsidiaries ofBharti Airtel Limited. The organization mainly caters to its customers in three major categories:

1. Prepaid

2. Postpaid

3. FixedLine

Project: Agent Pain Points


The project assigned to Abhishek was in the customer service division. The project was targeted to reducing the pain point of the call-center agents who take care of the customers and also of the customers who go through a long process for any queries/complaints.

IT: He accomplished the task of fixing the loopholes in IT sections by establishing plans, results measurements, allocating resources and reviewing progress.

Human Resouce: He also contributed in HRM for management performance and system improvements. He worked on enhancing the agent engagement at call centres to make them feel associated with the brand in terms of rewards or facilities.

Marketing: In marketing his task was to increase the customer engagement and to satisfy the demand of the customers by understanding insights from agent end.

Operations: His task in operation was to revamp the call centers and make them more customer friendly.

Others: He also contributed to mobile customer experience team for developing interfaces for an application to improve the customer services.


His mentors and colleague were always ready to help. He can got to any senior and clear his doubt without any hassle. Airtel is considered to have a really fun and open culture and that lets him see into this dynamic changing company to be a world leader. Abhishek had a learning and enjoying intern at Airtel. He learnt a lot as well as enjoyed a lot.

Negative Experience:

As per Abhishek, there was no negative experience.

MarketingAnesh Devasia

Organization: Genzyme

Place: Goa, Maharashtra and Gujarat

About Genzyme:

It was founded in 1981 in Boston, Massachusetts. Genzyme evolved from a tiny start-up with just a handful of employees to one of the world's leading biotech companies operating in every region of the globe. Acquired by Sanofi in 2011, Genzyme now benefits from the reach and resources of one of the worlds largest pharmaceutical companies.

Project: Identification of key personnel for Lysosomal Storage Disorders (LSDs) portfolio


Before talking about deliverables, one must be aware of Lysosomal Storage Disorders. It is a group of approximately 50 rare inherited metabolic disorders that result from defects in lysosomal function. It leads to seizures, dementia, deafness, movement disorder, developmental delay and blindness. The main deliverable was to do market research and search out the potential customers for the drugs. Anesh designed a survey and analyzed data from it. Apart from this, he had to go to different hospitals in different states to meet up with doctors and administrators.


The project involved a lot of travelling. Anesh travelled through most of his internship. He is a travel enthusiast so it is something he craves for. Apart from this, he had a chance to meet people from totally different background. In Genzyme, there was a FMS alum with whom Anesh struck a strong friendship.


Lack of networking. Genzyme is field specific company so it doesnt have a large number of centre. This reduces the chances of networking.

Rating:

Internship experience= 3.5/5

Genzyme= 2/5

Reason for rating:

The main reason for such a low rating is that this reduced the career scope for Anesh. Now, he has to start from the basic to get into other field.

ConsultingFarhan Arif

Company: Deloitte India

About Deloitte:

Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients. Deloitte Touche Tohmatsu India Private Limited is one of the DTTL member firms in India, which operates through offices in Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi/Gurgaon and Pune.

Place: Gurgaon

Project: Report on future prospects of Indian Aviation sector.


The project was about the market research for Indian Aviation sector and its future prospects. Farhan was assigned a mentor who had expertise in aviation sector. He guided Farhan through the project. He had to search out a potential fit location for construction of airport. This involved a number of parameters. He studied all those parameters. He also worked on dynamic pricing analysis, fuel price and inflation. All the reports were targeted to look into the feasibility of project or not.


The office environment was really wonderful and conducive. He worked in small teams that helped in ensuring smooth transition of group into one unit. The company has a strong culture. Every internee was treated with equal dignity and respect. There was no trace of practical hierarchy as everyone was approachable.


As per Farhan, there was no negative experience.

Amith C

Organization: Capgemini

About Capgemini:

Cap Gemini S.A. is a French multinational management consulting corporation headquartered in Paris, France.[3] It provides IT services and is one of the world's largest consulting, outsourcing and professional services companies with almost 145,000 employees in over 40 countries. It was founded in 1967 by Serge Kampf, the current vice-chairman, in Grenoble, France. Paul Hermelin, the chairman and CEO of the Capgemini group has led the company since his appointment in December 2001.

Source: https://en.wikipedia.org/wiki/Capgemini

Place: Pune & Hyderabad

Project: 2 minor projects: Achmea and Bancopopular and 1 major project in insurance domain.


In the starting Amith was sent to Pune for 4 days training. After that he was sent to Hyderabad where he did his projects. Achmea project was related to annual report 2014. He was given task to study few previous years reports and accounts of Achmea. After studying all these, they were given task to do financial analysis, ratio analysis and analysis of strategic decision of past years.

His major project was related to insurance domain. He was asked to analyse many new trends that are coming in insurance sector. One example is that they reduced premium for the people who do exercise on daily basis. Amith analysed 10 such marketing trends.


The culture of Capgemini is strong as well as enjoying. Amith was greeted with party when he went to Hyderabad. There are parties on every weekend. Apart from that there was bowling, resort outing as well. The work culture was 5 days only with 9 am to 6 pm working slot.


There was hardly any negative experience about Capgemini. Only one thing that created problem was accommodation in Hyderabad. Amith managed his own accommodation in Hyderabad.

Internship ExperienceConsulting:Kartikay Bansal

Organization: Deloitte

About Deloitte:

Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management, tax and related services to select clients. Deloitte Touche Tohmatsu India Private Limited is one of the DTTL member firms in India, which operates through offices in Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi/Gurgaon and Pune.

Source: http://www2.deloitte.com/in/en/pages/about-deloitte/articles/about-deloitte.html

Place: Gurgaon

Project Name: Study of Digital Ecosystem


The project was targeted to study the digital ecosystem for last 40-50 years. It involved the study of various financial parameters. The researched about the market cap of different players. The strategies employed by firms. The task also included the growth of market of digital ecosystem. The revenue generation and also the revenue growth. He did analytics on the mentioned information. The strategy he used was on the basis of division of sectors.

Positive experience:

Firstly and fore mostly, the most conducive thing about Deloitte was the work and office environment. All the employees were really helpful and responded positively and amicably whenever they were asked any query. Also, the senior were really helpful and provided necessary guidelines and project details. He was free to choose to talk to anyone. All the employees were approachable and there was no strict hierarchy prejudices.


Generally, there was no negative experience as per the internee.

Rating: 4/5

The main reason for such a high rating is already discussed in the positive experience. Apart from that the reason for only 4 star not 5 is the issues related to accommodation. Though, the internee was a Delhite and used to commute but other internees who were from outside Delhi had to suffer in the starting to finalize an accommodation.

Vedant Katiyar

Organization: Boston Consulting Group (BCG)

About Boston Consulting Group:

An entrepreneur firm that specialises in the design and distribution of insurance products and services to different corporations. BCG has been ranked number two on Fortune magazine's 2015 list of the "100 Best Companies to Work For. A global management consulting firm established in 45 countries. India sees to total 3 offices located at Chennai, Mumbai and Delhi.

Vision: We are the preferred insurance advisors to advisors.

Clientele-: Google, IBM, Aetna, Pfizer, American Airlines, Ford Motor Company, Tata Group, Harvard School of Public Health, Japan Pharmaceutical Manufacturers Association, Russian Ministry of Energy, Government of Canada, United States Agency for International Development, and European Union Phase Programme etc.

Place: Delhi and Kolkata

Project: To analyze and provide solution to the procurement of the client.


The project was related to provide solution to the procurement process for a firm based in Kolkata.


First of all the internee was treated as Senior Associate. All the task given to him was in some way related to the profile of senior associate. He was given chance to work with top level management people from clientele. The colleagues were really helpful throughout the internship. He was provided accommodation in a five star hotel and there was a pick and drop service. The internee used to stay in Kolkata for weekdays and fly back and report to Delhi on Friday. The working hours were around 12-14 hours on an average.


There was only one ambiguity that too in job specification. There was no clear cut guidelines regarding the roles of the internee. He was interacting with senior associate as well as with the partner. Senior associate was pushing the internee to do the work that the partner was reluctant to allow. This created a situation of ambiguity.

Rating: 4

The reason for only 4 star has been already mentioned in the negative experience.

MarketingSaurbah Jain

Organization: Mondelez India Foods Pvt Ltd

About Mondelez India Food Pvt Ltd:

Mondelez India Foods Private Limited is a part of the Mondelz International group of companies and is in the business of creating delicious moments of joy by producing delectable chocolate confectionaries, gum and candy products, and popular beverages and foods that include many of India's most popular and trusted food brands.

Its products include Cadbury Bournvita, CDM Silk, Cadbury Choclairs, Gems, 5-Star, Perk, Bournville, Celebrations, Halls, Oreo, Tang and Toblerone. It is ranked 3rd amongst Indias Most Admired Companies by Fortune India in 2013, , Mondelez India Foods Private Limited is a part of Mondelz International (NASDAQ: MDLZ), the global snacking and food company and a spin-off from Kraft Foods Inc. Mondelz International is the world's largest chocolatier, biscuit baker and candy maker, and the second-largest maker of gum.

Source: http://in.mondelezinternational.com/about-us/india-business

Place: Chennai

Project: Design a social media promotion campaign for 5 star in South India.

Project Deliverables: The main objective of the project was to study the consumer behavior of South Indian population. This involved the study of preferences of consumers from the data collected through online platform. There were internees assigned to Saurabh who used to bring data collected from various sources for example whatsapp, facebook, instagram, surveys, questionnaires etc. Saurabh was indulged into the analytics of the collected data. He was asked to share his analyzed data with advertisement agency to plan a detailed promotional campaign. The firm also started youtube campaign by co-sponsoring comedy hunt channel.

Positive Experience: The experience was good and he learned a lot. Apart from this, he got the opportunity to meet people from different background. He got a firsthand experience of advertisement campaign. People around him were really helpful. His work was appreciated and it will be implemented in Modelez promotional strategy. This was really a great learning experience for him.

Negative Experience: As per Saurabh, there was no negative experience.

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