internship_course guide-ver04 (2)

7/31/2019 Internship_Course Guide-VER04 (2)

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Contents

PageMessage from the Head of DepartmentIntroduction

What Is Internship?Objectives of InternshipRecommended Reading

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Important Links During Your Internship Period 4Course Leader 4Internship Tutor 4Placement Office 5

Registration Of The CourseObtaining A Host Company

5

Option 1: InternshipSourced By The StudentOption 2: Internship Sourced By The DepartmentOption 3: Internship Sourced By The Placement Office

666

Approvals On Internship 6What Students Have To Do And When? 7Policies Governing Removal From Internship 11Assessment Components 12

Work Performance and LogBook 12Internship Presentation 12Internship Reports 13

Internship Report Preparation Guide 14

Arrangement of Report 14


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Message from Head of Department

The internship is an important component of your curriculum. It is designed to providepractical experience at a supervised field site that will complement the theoretical and lab-based course work at Nilai University College. It should be an enjoyable learning experienceas you move to finish your preparation to pursue your intended career.

What you take away from your internship will depend primarily on what you put into it. Apositive attitude and dedication will lead to an exciting, invaluable experience. Interns areexpected to be diligent, thorough, responsible, enthusiastic, and professional with allassigned tasks. Interns must maintain high standards so that industry supervisors haveconfidence in them and benefit from their hard work and expertise. Industry and academicsupervisors will work closely with the interns to ensure that they enjoy a positive learningexperience.

Always remember you are representing Nilai University College. The highest standards ofprofessional ethics are expected from you.

This course guide is designed to describe the requirements of your internship andassessment. This will be used for both the diploma and degree levels.


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Important Links During Your Internship

1. Course Leader

Course Leader allocation will be confirmed to you by email early in the academic year. Makesure that you have activated your University email address and access it from time to time.

What does the Course Leader do?

A. Placement for students To investigate and approve the internship site sourced by the student.

Or connect students with internship sites that match as closely as possible to theirlearning expectations and make the necessary arrangements with the host companyon the proceedings of the internship to include: application, confirmation andevaluation.

Or request the Placement Office to develop the internship activity for students. Establish a working relationship and maintain effective communications with the

internship host companies. Inform the industry supervisor on the requirements of the internship and the

evaluation system practiced by the programme.

B. Preparation of students for internship Hold meetings with students for a briefing on the internship prior to their placement

to assist them with course registration and the selection of their internship site. Train and prepare students for the internship, submission of the internship report and

i t hi t ti A i i f 6 h h ld b l k d i f th


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The personnel at the placement office will manage and develop the internship activity for

students on programmes at the School of Business and School of Science and Technology.They will also support the students in the other Schools as required during the period of pre-internship preparation and the internship. The office also undertakes support visits tostudents on internship to facilitate student development and work based learning, and tomaintain good employer relations.

Registration Of The Course

The formal process begins with the registration of the internship course in the Office ofAdmissions and Records (OAR) of the University. To fulfil this requirement, students areadvised to contact the Course Leader for details on the registration process, at least 6months before the internship starts.

The procedure for registration is also outlined under the section on What Students Have

To Do And When?

When do you register?

Internship Period Registration

S t b M h


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Obtaining A Host Company

Once the registration is completed and the internship course fees are paid, students shouldcontact the Course Leader to determine a suitable option to finding a host company forinternship.

Students should fill in the Request Form For Internship and submit it to the AdministrativeAssistant of your School.

There are three options available for students:

OPTION 1: Internship sourced by the student

Students who wish to directly approach companies in Malaysia, or overseas forinternship opportunities are strongly encouraged to do so. But students are given bythe Course Leader a limited period to find one. Failing which, students are advised tofollow Option 3.

OPTION 2: Internship sourced by the department

The Department will assist the students with a list of contacts within relevant industry inMalaysia, or overseas.

OPTION 3: Internship sourced by the placement office


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What Student Have To Do And When?

It is your responsibility to ensure that you meet deadlines - put key dates in your diary.

Before Internship Period

Week To Do Form To Use andWhere To Get

Important Notice

1 Register Internship

Course

Fill-up request form

Programme

registration formavailable fromOAR and AA ofSchool

InternshipRequest Formavailable from AAof School

Schedule an appointment

with your Course Leader tocomplete this requirement.

Pay the course fees

Indicate preferences forinternship and option forobtaining host company.

Submit the completed formto the AA of School.

3 Attend first briefingsession by the CourseLeader/Internship Tutor

Schedule andvenue of thebriefing sessionsavailable from AAof school

Topic 1: Introduction toInternship

Topic 2: The Resume

Topic 3: Resume andSelection of Internship

Topic 4: Preparation forInterview With Prospective

C


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5 Attend second briefing

session by the CourseLeader/Internship Tutor

Schedule and

venue of thebriefing sessionsavailable from AAof school

Topic 6: Internship Course

Guide Topic 7: Internship

Presentation Guidelines

Topic 8: Internship ReportGuidelines

12 For internship sourcedby students: Get

approval of internshipfrom your Course Leader

InternshipConfirmation Form

available from AAof School

Submit the form with theoffer letter to the AA of

School Placement Office will

arrange your internship withits contacts if you are unableto get an internship offer

20 Confirm acceptance ofinternship and notify yourCourse Leader

InternshipConfirmation Formavailable from AA

of School

Submit the form to the AA ofSchool

21 Attend third briefingsession by the CourseLeader/Internship Tutor

Schedule andvenue of thebriefing sessionsavailable from AAof school

Recap and reconfirminternship host companies

Hand out forms

Internship objectives areassigned to students bycourse leader/internship tutor(ONLY for MLT, AIRCRAFT,

HOSPITALITY d


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8- 14

(Diploma&Degree)

8-47( DMLT)

Arrange a visit by your

Course Leader/Internship tutor or thePlacement Officer, ifrequired

Contact your Course

Leader/Internship Tutor toarrange a suitable time anddate for the visit.

14-15(Diploma

&Degree)

47-48( DMLT)

Prepare presentation

and/or internship report

Request your industrysupervisor to fill-in theInternship SupervisorReport

Check the course

guide for theformat of thepresentation andreport

InternshipSupervisor Reportavailable fromCourse Leader andin your courseguide

Request your industrysupervisor to put theInternship Supervisor Reportin sealed envelop, signacross the seal and hand-into you on your last workingday. Your industry supervisorcan also post the form to theManager of the UniversitysPlacement Office. Ensurethat you have given thecorrect address.

Af I hi P i d


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REMINDER

It is not our role to remind you of your responsibilities or to chase you for requiredpaperwork or assignments.

Failure to submit work and comply with the entire course requirements within stipulateddates will result in an INCOMPLETE GRADE for the course. In such a case, you will berequired to register for the course again by completing the course registration procedures.


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Policies Governing Removal From Internship

An intern may be removed from an internship site if the intern:

1. Fails to demonstrate reliability in terms of attendance or completion of responsibilities;2. Fails to demonstrate adequate capacity for functioning as a member of a work team;

or3. Fails to demonstrate capacity for ethical practice.4. Commits an offence deemed crime that is liable for a lawsuit.

5. Does not comply with policies and regulations at the internship site.6. Has been found to incite unrest or mutiny at the internship site.7. Participates in the active grapevine contributing to uneasiness and discomfort among

staff or the supervisor in charge.8. Fails to report on day one at the stipulated time and is frequently unable to perform up

to the set standards in the industry.

Upon receiving any negative feedback pertaining to the above from the designated industry

supervisor, the module leader/internship tutor and personnel from the placement office willconsult with the industry supervisor to determine the reason for the request. If it is found thatthe intern cannot complete the internship requirement, the intern will be removed from theinternship site. The decision to remove an intern from an internship may not be appealed.

Interns who find a host company for internship unacceptable for personal or professionalreasons, should contact the course leader immediately to discuss their needs.


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The submission of your internship report is one of the last steps in the program leading to

the completion of your diploma or degree courses. The report is a scholarly statement of theresults of the student's internship. To ensure uniformity in the format of the report, guidelineshave been established. These guidelines are designed to ensure that all papers are high inquality and consistent in the arrangement of the contents.

The internship report must be a professionally finished work in format, style, spelling andappearance, as the finished document reflects on both the student and the University. Theformat of the report should be consistent with the guidelines presented herein. Failure to

follow these instructions may result in an instruction to revise it.

You are required to submit the internship report within TWO WEEKS of the completion ofyour internship experience. To avoid delay, every student should begin work on the reportduring the internship period.

Please refer to the Internship Report Preparation Guide when preparing your report.


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The front cover must have :

The University College Name Your diploma or degree course name

The title of your report Your place of practical training Your duration of internship By (Your name / Student ID)

One original title page, prepared in the same format as the attached sample (see the end

of this document), must be submitted with the original signatures of the course leader/internship tutor. The title page is numbered i, but the page number is not displayed.

2. Table of Contents

A report is expected to have a Table of Contents for the convenience of the reader.

3. Dedication and/or Acknowledgements

If you wish, you may include a page with a brief note of dedication or acknowledgment ofhelp received from particular persons. The pages of this section should be assigned aplace in the small Roman number sequence for the preliminary pages, and the numbersshould be displayed at the center of the bottom margin of the page.

4. Summary writing (ABSTRACT)
http://www.cofc.edu/~environ/intern.htm#SAMPLEhttp://www.cofc.edu/~environ/intern.htm#SAMPLE


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a. Introduction

The purpose of this section is to introduce the reader to the department that youworked in. It should outline the organization chart, job scope, aim, and nature of thework.

b. Policy or procedure of the department

If there are any policies or procedures of the department that you worked in, statethem in this section.

c. Main body

In this section, you should describe your experience during your internship.

d. The conclusions and recommendations

This section reflects the findings or outcome of your internship.

Conclusions and recommendations can be combined or dealt with in two separatesections. Either way, they should be clear and precise. They are better listed withheadings.

Conclusions This should draw out the implications from the main body of yourreport. They should relate closely to the textual content of the report and shouldnever introduce new material.


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You will secure from your internship host company Human Resources or IndustrySupervisor a written evaluation of your performance during the internship. This

evaluation will be conducted using the Internship Supervisor Report.

Preparation of Final Copies of the Internship Report

1. Number of Copies

Each student must submit to the Course Leader a bound copy of the internship reportsigned by the Internship Tutor, together with a CDROM of the soft copy of the report.

2. Paper

The original internship report must be printed on standard size A4 white paper. Only oneside of the paper may be used. The paper must be of the appropriate grade, acid-free,plain white, with no ragged edges. Erasable bond types of paper are not permitted. Ifyou are using continuous feed paper, it must conform to the above specifications andthere must be no signs of perforation on any part of the internship report.

3. Typeface

Consistency of typeface is vital. Use Myriad Pro 11 font. Either underlining or italictypeface may be used for purposes of emphasis or for distinguishing section headings.

A laser printer is recommended.


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The first item on the Table of Contents list will be the dedication or acknowledgmentsection you may wish to include. This is numbered with the page numbers displayed. The

remainder of the internship report is numbered with Arabic numerals (1, 2, etc.).

The page numbers that are displayed must be centered at the bottom of each page,within the bottom margin. Note that words, punctuation, or diacritics of any kind shouldnot accompany the page number: it says 4, not -4- or 4. or Page 4.


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INTERNSHIP REPORTJW MARRIOTT HOTEL KUALA LUMPUR

13TH MARCH 07 - 13th AUGUST 07(according to your hotel and your duration date)

BYLIM SWEE LEE

STUDENT I/D : 665645646

The internship report of Lim Swee Leeis approved:


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APPENDIX: INTERNSHIP FORMS


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Request Form For Internship

Note:

a. This form is to be filled in by the student.b. Please return completed form to the Administrative Assistant of your School as soon as possible.

Personal detailsStudent name: Student ID:

Gender: Programme:

Course code: Course title:

Contact detailsHome address: Telephone:

Handphone:

Email (other than university):

Checklist(please indicate if these have been done)


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Internship Confirmation Form

Note:

a. When you have received an offer of work for your internship, you must complete this form and

have it signed by the Internship Course Leader before you accept the job. Failure to do this willresult in your work being discounted for the purpose of an internship.

b. Please return completed form to the Administrative Assistant of your School as soon as possible.

This section to be completed by the student

Student details:

Student name: Student ID:

Gender: Position offered:Contact Details (work):

Handphone:

Email (other than university):

Duration of Internship:

From:

To:

Company details:


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Student details:

Student name: Student ID:

Gender: Position offered:

Contact Details (work):

Handphone:Email (other than university):ProProgramme of study

Year/semester of study

Start date of internship

End date of internship

Host company details:

Company Name:

Address:


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a. This form is to be filled in by the Internship Supervisor or Human Resource Personnel of thehost company after the student has completed his/her internship.

b. Please attach a letter of internship completion from your company.

c. Please post/fax the completed form to the following address within 7 days after the internship iscompleted.

ManagerPlacement OfficeNilai University College

No.1, Persiaran Kolej BBNPutra Nilai, 71800 NilaiNegeri Sembilan Darul KhususMalaysiaFax number: +60 6 8502339

Student Name:

Programme:

Start Date of Internship:

End Date of Internship:

Internship Period (Weeks):


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2. Maturity in problem solving

3. Initiative and enthusiasm

4. Clarity in decision making

5. Exhibits professional behavior

B. Competence

6. Work related knowledge

7. Handson skills

8. Quality of work

9. Analytical capability

C. Interpersonal Skills

10.Team player


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21.Pays attention to accuracy

Students overall performance in the internship was (please circle where appropriate):

1. Outstanding 2. Very good 3. Good 4. Satisfactory

5. Poor

General Assessment

Your response to the following will help us to evaluate and assess the intern s performance.

1. How well did the intern complete his/her assigned duties?

2. Was the intern adequately prepared to take on this internship?

3. Do you have any suggestions for improvement in educating and training interns to be


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Note:

a. This form is to be filled in by the Course Leader, Internship Tutor and other academicmembers of the programme attending the internship presentation.

STUDENT NAME:

PROGRAMME: DATE:

The Project

Project description GOOD POORsound, relevant sketchy, irrelevant, inaccurate

Solution presented GOOD POOR

sophisticated, searching,original

superficial, narrow,derivative


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Internship Report Marking Scheme For Examiners

Criteria1st

examiner2nd

examinerRemarksExcellent Nil

10 0

Presentation andOrganization

Excellent appearance, nospelling mistakes, goodsyntax, well-paragraphed withclear indication of structure,smooth flow, illustrations, andappropriate appendices.

Untidy appearance, carelessspelling, poor grammar,fragmentary structure, lacking insequence, no illustrations orappendices, does not conformto requirements.

Objectives andMethodology

Objectives clearly stated andtranslated by an appropriateinvestigation methodology.Excellent self-evaluation ofmethodology. Conclusiveevidence of objectiveattainment.

Objectives unclear andunstated. No reference tomethodology employed, little orno evidence that objectiveshave been attained. Littleevaluation of methodology.

Depth of Analysisand LogicalDevelopment

Conclusions developed froman appropriate range of data,discussion logically developedfrom sequentially establishedfacts with evidence of criticalanalysis. Convincingargument from a substantialrange of sources.

Uncritical acceptance of data atface value from limited range ofsources. Confusion betweenfact and opinion.Generalizations made andlacking in logical development.


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Originality

Novel subject for investigation,innovative approach, creativemethodology andpresentation,recommendations andconclusions representing anoriginal perspective.

Lacking in originality, chieflyreproduction of existing materialwith little discriminatoryselection.

Use of References

Wide range of references,comprehensive coverage ofthe subject utilizing bothacademic and other texts.References cited according toguidelines given.

Few references, poor coverageof the subject. Little use ofacademic texts to interpretsubject. Weak referencing.

Conclusion/Application

Demonstrates a clearunderstanding of potentialapplications and/or limitations.The theoretical and practicalareas integrated whereverappropriate. Original andcreative conclusions.

No synthesis. Omits referenceto practical situations, totallytheoretical in treatment.Pedestrian and simplisticconclusions and/orrecommendations.

internship_course guide-ver04 (2)

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