interpersonal relation

8/3/2019 Interpersonal Relation

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About the Firm Vikas Pvt. Ltd. , an engineering firm with 50 years of

success started in a modest way but now has become adominant supplier of spares and equipments needed bytransporters and engineering industries in a short span often years.

In 1980, assets worth Rs. 200 crores. Total employees: 10,000 Industrial centres : spread all over India.

Earned good name in export market and bagged 1993-94export award.


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Mr. VasudevaAn M.B.A from Harvard with Mechanical

Engineering background.

Chief executive of Mechanical engineering section. He contributed outstandingly in the development of

new product lines specially in the lines of compressorand vacuum pump.

Known for his honesty, integrity, leadership anddecisiveness.

As a whole, he is a brilliant engineer.


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Mr. Hanuman Foreman of exceptional ability and tenacity.

Good at human relations.

Commanded respect from his subordinates.

Known was for his honesty, simplicity and hardwork.

Risen to the position of foreman from the level of an

ordinary helper due to his 10 years of hard work.


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Mr. Keshav The new Works Manager and a recent induction into

the company.

Young and energetic Mechanical Engineer with littleknowledge of management.

Knew his job well and was punctual and strict.


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Mr. Vasudeva spent last 6 months rigorously on redesigning the

export model-T compressor cum-vacuum pump set. The new model was cost efficient as well as increased efficiency by

16-20%.

He depended entirely on Mr. Hanuman because of his ability andtenacity.

Everyone working under Mr. Hanuman decided not to disclose aboutthe set-up of this machine in front of Mr. Keshav as this new modelwas in its infancy and Mr. Keshav was new at the job and wasalways delighted in any words of appreciation from Mr. Vasudeva.

One evening, Mr. Keshav saw his six machinist and helpers engaged

in fabricating a spare part of the pump set as per orders of Mr.Vasudeva.

Mr. Keshav was happy to see the involvement of the workerstowards work.


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His enthusiasm vanished as he saw in the morning that

workers were not involved in their routine work last evening. He interrogated workers about the situation in annoyance.

The workers were confused and didnt know what to say.

Mr. Hanuman appeared soon and explained the ongoing

project and its benefits. Mr. Keshav got very angry with Mr. hanuman and

reprimanded severely.

He was admonished in the presence of his subordinates andtechnicians present there.

Mr Hanuman felt confused and humiliated.

He received show cause notice from Mr. Keshav demandingexplanation which added insult to injury.


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He had no alternative but to report to Mr. Vasudeva but to his

misfortune, Mr. Vasudeva had already left on foreign tour andwas expected back a month later.

Mr. Hanuman felt harassed. He went from pillar to post but nohelp or advice was forthcoming.

Exasperated and hurt, he handed his resignation letter to theGeneral Manager.

Everyone knew the role he played in developing a new modelT-pump.

His one weakness was that he was very sensitive and never

compromise issues affecting his personality and dignity. News of his resignation spread like a wild fire. Every employee

sympathatic to Mr. Hanumans cause were alarmed andeagerly awaited the outcome


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OUR REVIEWS According to us : the main reason behind the failure of

interpersonal relationship between Mr. Hanuman andMr. Keshav was that Mr. Keshav was not an efficient

manager. He was only a mechanical engineer with littleknowledge of management. Still he was appointed as theWorks Manager who has to handle a number ofemployees working under him.


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Oversensitivity : Mr. Hanuman was an honest, hardworking but an

oversensitive person. Being sensitive is not a bad thing butoversensitivity is something that should not be present in ourprofession.

interpersonal relation

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