interpersonal styles

8/3/2019 Interpersonal Styles

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Interpersonal Style


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` Interpersonal need` Interpersonal style` Implications on behaviour


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` Interpersonal needs influences interpersonal style

and also the behaviour

` Communication style, leadership style, team work,

conflict resolution style etc greatly influenced byinterpersonal behaviour.


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` William Schutz -American psychologist` In 1958, Schutz introduced a theory of

interpersonal relations he called FundamentalInterpersonal Relations Orientation (FIRO).

` According to the theory three dimensions ofinterpersonal relations were deemed to be necessaryand sufficient to explain most human interaction:Inclusion, Control and Affection.

` FIRO-B is a measure of interpersonal needs` Helps to understand ones own and others behaviour.` Not about ability or achievement rather ones

interpersonal orientation


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Inclusion Control Affection


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Association Power Being personal

Interaction Authority Closeness

Distinction Influence Openness

Prominence Responsibility Supportiveness

Attention Leadership Being Affirmed

Participation Consistency WarmthInvolvement Decisiveness Empathy

Contact Dominance Encouragement

Belonging Competitiveness Appreciativeness

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` (E)-

` (W)-

` wants to be

How much a a recipie

Expressed

To what extentyou prefer/want to initiate

action

Wanted

To what extentyou want others

to take action


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` Expressed - tend to include others in all ofyour activities, join & belong to many groups &interact with people all the time

` Wanted - want others to include you in theiractivities and groups and like to be noticed.


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` Expressed - tries to control and influenceothers and situations, organize and directothers and want to take responsibility.

` Wanted - want others to influence you ;togive you responsibility and involve you in thedecision making.


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` Expressed - get close to people and arecomfortable expressing feelings andsupporting others.

` Wanted - expects others to act warmly,share their feelings and always encourageyou.


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Three Interpersonal NeedsINCLUSION (I) CONTROL (C) AFFECTION (A)

ExpressedNeeds

ExpressedInclusion (eI)

ExpressedControl (eC)

ExpressedAffection (eA)

WantedNeeds

WantedInclusion (wI)

Wanted Control(wC)

WantedAffection (wA)

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` InclusionBalanced type- social

Extreme types- over-social, under-social

` ControlBalanced type- democratExtreme types- autocrat, abdicrat

` AffectionBalanced type- personal

Extreme types-over-personal, under-personal


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Three Interpersonal Needs


ExpressedNeeds eI eC eA

Total ExpressedBehavior (0-27)

WantedNeeds wI wC wA TotalWantedBehavior (0-27)

TotalNeed forInclusion

(0-18)

TotalNeed for

Control

(0-18)

TotalNeed forAffection

(0-18)

Total Inter-personal NeedScore (0-54)

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` Need for interaction with others (I, A, C)is low

` Interpersonal style is POOR` Need privacy to do your best work

` Work involves intense concentration andideas

` Prefer your own company, independentdecision-making, small circle of friends,more introverted style


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` More introverted than extroverted

` Interaction with others (A, I, C) appeals toyou on a select basis

` Depends on the people and the context

` Work effectively alone, or with others whenobjectives are focused

`

Concentrate on data and ideas with occasionaldiscussions, presentations


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` Interacting with others is generally satisfying inall areas (A, I, C)

` Work best with small groups and regular contacts` Consult others without relying on them for

decision-making

` Value teamwork & one-on-one relationships

` Occasionally need alone time to think and reflect

` More extroverted than introverted


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` Enjoy engaging frequently with others in allareas (A, I, C)

` Seek out, work on, and enjoy warminterpersonal relationships

` Work best in groups with interaction

` Prefer shared decision-making

` Very social, may not enjoy being alone` Extrovert


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High Impressions Low Impressions

eI Social, engaging, connected,fair,

eI Difficult to know, isolated,quiet

wI Want others to payattention,

wI Private, selective, low-profile

eC Structured, confident,responsible, intense,persuasive

eC Easy-going, flexible,disorganized, notinterested in seekingresponsibility

wCDemanding, dependent,

critical, power hungry wCIndifferent , independent,

difficult

eA Warm, reassuring, open,intimate

eA Aloof, tentative, rational,business-like

wA Approachable, sensitive,considerate

wA Distant, cautious, tough,unapproachable

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interpersonal styles

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