interswitch product offering for msme

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Page 1: Interswitch Product Offering for MSME
Page 2: Interswitch Product Offering for MSME

ENHANCING E-COMMERCE CAPACITY IN MSME SPACE THROUGH INTEGRATED E-

PAYMENT SOLUTIONS

-For Growth and Service Efficiency

Page 3: Interswitch Product Offering for MSME

WHO WE ARE

InterSwitch Limited is a Pan-African integrated payment

and transaction processing company.

We have a business footprint that covers the provision of

shared, integrated e-payment solutions for financial and

non-financial institutions, enables electronic payments to

facilitate e-commerce, and provides value-added

services as well as real-time online electronic

reporting and monitoring to various corporate

organizations and government institutions.

Page 4: Interswitch Product Offering for MSME

Our Competence Centres

Manage, Repair & support of Devices & Touchpoints

Product Distribution & Supply Chain Mgt.

Transaction Processing & Card / Product Operation

Project implementation, Systems & Network Integration

Training & Payment Advisory Services

Outsourced Customer Interaction Network Monitoring

Centre

Strategic Business Development and Joint Venture initiatives

We apply a combination of specific, inherent, integrated and applied knowledge, skills, and attitudes for profit and for strategic intent to the delight of stakeholders

Third Party Transaction Processing

Technology Research, & Product Development

Mobile Platform and Solutions

Payment Solutions

Value Added Services

Page 5: Interswitch Product Offering for MSME

OUR MSME Mandate

Be the Partner of Choice that unleashes

the potential for digitization of

Payments in the MSME space

INTERSWITCH MSME Focus is positioned

to grow ...

Aggregators & Other Corporate Enterprises Merchant Enterprises

Because we know that …

1. The MSME space has the need to reach morepotential Customers -locally, nationally and eveninternationally, thereby grow income.

2. MSMEs have the need to manage businessoperations more efficiently thereby reduce costand offer products and services at the right prices

3. They want to be consistently relevant to theirtarget customers, remain competitive throughcustomer ownership

4. Have the required insight to take strategicbusiness decisions through records andtransaction history

5. MSMEs want the flexibility and freedom toconfigure/reconfigure their businesses to suittheir sales objectives as the need arises with thechanging business environments.

Page 6: Interswitch Product Offering for MSME

MSME Vantage Suite

CASH COLLECTIONS

COLLECT CASH THROUGH BANKS,

WEB & ATMs

PAYDIRECTSME CUSTOMERS CAN PAY

CASH INTO ANY BANK –ALL FUNDS ARE THEN

SWEPT INTO ONE ACCOUNT WITH REALTIME

REPORTS

WEBPAYSME CUSTOMERS CAN PAY USING ALL CARDS

ON SME WEBSITES – ALL FUNDS ARE THEN SWEPT INTO ONE ACCOUNT WITH

REALTIME REPORTS

QUICKTELLERSME CUSTOMERS CAN PAY

THROUGH MULTIPLE CHANNLES LIKE ATM,

PHONES, WEBSITES AND QT.COM

DISBURSEMENTS

PAY OUT CASH

AUTOPAYSMEs CAN PAY SALARIES,

SUPPLIERS, VENDORS AND MANAGE MULTIPLE

ACCOUNTS IN ONE PLATFORM

ENTERPRISE SOLUTIONS

BUSINESS GROWTH

LOYALTYSUPERMARKETS,

RESTAURANTS, SALONS, HOTELS CAN GIVE LOYALTY CARDS TO LOYAL CUSTOMERS

POS DIRECTCOLLECT CASH THRU

CUSTOMISED POS (Point of Sales

Terminals)

RETAIL MANAGEMENT

Sales and Inventory

RETAIL PAY (PC)MANAGE INVENTORY/CASH & REDUCE PILFERRAGE &

SEE MULTI-LOCATION COLLECTIONS FROM

ANYWHERE IN THE WORLD

RETAIL PAY (MOBILE)

IN ADDITION TO PC FEATURES, SME CAN

MANAGE SALESBOYS/GIRLS/AGENTS FROM ANYWHERE IN THE

WORLD

Page 7: Interswitch Product Offering for MSME

Business Benefits Of Our MOBILE ERP SOLUTION

1. Manage Daily Sales - Sell within or outside your business location witha central inventory location, using any of your mobile devices. Younever have to lose a sale.

2. Manage Inventory – Improve operating cost by stocking the rightitems, improve stock turn around time. Manage item variants andimprove service delivery.

3. Cost Management - Improve profitability by managing overhead costand using the easy to calculate retail suggested price for mark-ups.

4. Marketing Tool - Expand your business reach through the Social mediaplugin, now reach more people through the bulk sms and instantnotification module.

5. Credit Sales Management - Store and record sales against yourcustomers, track your best customers, fast selling items, customerswho are buying on credit with the ability to pull up credit records andsales reports.

6. Multiple Payment collection Options - Receive payment from multiplepayment channels like the ATMs and Quickteller.com and getnotifications from your app on your device. Integration of MPOSongoing

7. Sales Person Management - Manage your business across multiplelocations and regions. Track sales per agent. Issue stock automaticallyand consolidate stock across network.

RetailPay Mobile - A web/mobile-based app/solution that enables mobileretailers and service providers within the MSME space manage their sales,inventory, records and customer on the go using any device.

Page 8: Interswitch Product Offering for MSME

1. Monitoring and Management of Sales

2. Multiple Inventory Management across several Business Units and locations

3. Centralized Inventory Management

4. Online Real-time Management & Monitoring of the business

5. Acceptance of Multiple Payment Options [ Cash, Cheque, Card, Credit sales,]

6. Production / Yield Management

7. Users and Locations Management

8. Customer Management [ Credit, Pre-ordering and Prepaid]

9. Delivery Service Management

10. Multiple Business Intelligence Reporting

11. Pre-ordering and invoicing management

12. Manage franchise type business.

Frontend

Backend

Features Of Our RETAIL ENTERPRISE SOLUTION

RetailPay PC - An integrated retail/ Inventory management solution thatsupports the retail and stock management side of business with intent ofautomating and consolidating all key business operation across several businessdivisions.

Page 9: Interswitch Product Offering for MSME

Business Benefits Of Our Funds Collection Solution

PAYDIRECT

1. Collection of payment from customer across the country, reduce operational cost from having too many payment or collection outlets

2. Reduce Queues at payment locations and improve service delivery

3. Reduce reconciliation processes across multiple banks and check payment against product delivery

4. Encourage payment after banking hours through other channels and still manage from one reconciliation channel

5. Improve service delivery by delivering product or services real-time when payments are made without direct interaction with customer

6. Eliminate internal and external funds mismanagement

• Who Paid?

• What Payment was made?

• Where was it paid?

• When was it paid?

• Who received the Payment?

• How was the payment made?

• How much was paid?

• Where are the funds now?

Paydirect

PAYDIRECT- A collection, monitoring and reporting solution that Your Companycan adopt to receive payments from its customers using the bank branches ofvarious banks on the InterSwitch network without necessarily having accountsin those banks.

Page 10: Interswitch Product Offering for MSME

WEBPAY – Web Payment Integration

1. Reach more customers by enabling card payment on your website

2. Expand your reach internationally by accepting international cards

3. Get real time reports of transaction status

4. Enable split settlement to multiple accounts from one singular payment

5. Accepts all issued cards in Nigeria

QUICKTELLER – Multiple Channel Payment

1. Increase revenue by opening multiple payment channels

2. Improve brand awareness by being listed on Quickteller.com

3. Receive payment in remote locations where only mobile phone networks and ATMs exist

4. View business transactions across all channels in one report view

5. Automate service delivery, where system validates payee and provides immediate service

Being registered on Quickteller, all Business are given an identity code for payment,

With that code –e.g.11111 customer can pay you across multiple channels without your bank details. All a customer needs to do is

input your merchant Code on the ATM, POS or their phone and you can receive payment

anytime and anywhere

Sms or Mobile app

QT.COM or Your Website

ATMBusiness Benefits Of Our Funds Collection Solution

Page 11: Interswitch Product Offering for MSME

Business Benefits Of Our Funds Disbursement Solution

AUTOPAY

1. Pay less and save more by reducing transaction fee per transaction

2. Have digital records of all your disbursement transactions, that can be viewed from any device from anywhere. Reconciliations becomes easier

3. Reduce manual process of your finance team ‘s daily operations and the bottle necks that cheque issuance and signing causes.

4. Manage multiple bank accounts in one platform and reduce work time from opening multiple bank platforms

5. Improve business efficiency where business units are located in different regions and are interdependent when it comes to funds disbursements.

6. Make payments real-time, close deals faster and get service delivered quicker for optimum business performance.

AUTOPAY-A funds disbursement solution that enables your organization makepayments (i.e salaries, dividend, vendors and suppliers) to intendedbeneficiaries who maintain accounts in various banks from the convenience ofyour office

Page 12: Interswitch Product Offering for MSME

Business Benefits Of Our Customer Acquisition and Management Solution

POS DIRECT

1. The power to customize simple practical business tools on a POS terminal that is tailored to your business needs.

2. Collect relevant information at business locations or remotely while enabling card payments through the terminals

3. Create important reports that logs key business transactions and data that can be accessed from any device real-time.

4. A cheaper way to get more done without investing heavily on hardware and huge servers.

LOYALTY SOLUTION

1. A Multi functional platform that enables retail business type businesses and corporates to configure multiple reward programs that is targeted to multiple segmented customers without paying huge amounts for individual program configuration

2. Track and understand consumer buying pattern and apply the right reward scheme to encourage profitable transaction behaviors, campaigns can be changed as the business needs changes.

3. Identify your customers, communicate with them easily and improve the lifetime value of your target customers

4. Improve sales through acquisition, retention, and sustain profitable customers through our plug and play loyalty solutions. You don’t need to acquire huge or multiple hardware, no servers no integrations

Loyalty Solution - An Integrated Multi-Channel

Loyalty Management System and a PromotionalMarketing Platform for Businesses. Designed to impactbusinesses desiring to build long term customer livetime value

Page 13: Interswitch Product Offering for MSME

InterSwitch Limited

Plot 1648C Ako-Awo Street, Victoria Island Lagos, Nigeria

SME Desk+234-1-6283888 ext. 1215

Jeffrey Williams [email protected]

+2347044690039

Page 14: Interswitch Product Offering for MSME