interview questions to prepare (romaniacoe).doc
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INTERVIEW PREPARATION
UK CARE SECTOR
Preparation is the first essential step towards a successful interiew! read "elow forso#e ite#s that $ou need to thin% a"out! and if $ou are a nurse please #a%e sure $ou
also read the attached N&C code of conduct docu#ent'
Know about the Employer
Read the infor#ation a"out (our Season )EA*T)CARE! fa#iliari+e $ourself with theserices offered at the Co#pan$' )ae a loo% at their we"site if possi"le'
www.fshc.co.uk/
Look smart! ,ress professionall$ and conseratiel$! pa$in- attention to all facets
of $our dress and -roo#in-' Arrie on ti#e for the interiew
S#ile and Rela. /You are being interviewed because the interviewer wants to
hire staff - not because they want to trip you up or embarrass you!. hey
will give you all the opportunities to do well they will be happy to e"plain
the #uestions or help and guide you as far as they can. ,urin- the interiew!
the$ will "e searchin- for $our stron- and wea% points! ealuatin- $ou on $our
0ualifications! s%ills and e.perience and the$ will pro"a"l$ pro"e to deter#ine $our
attitudes! s%ills! sta"ilit$! #otiation and #aturit$'
Once the interiew has co##enced ensure $ou listen carefull$ to the 0uestionsand if $ou are unsure as% the interiewer to repeat the 0uestion! or if $ou don1tunderstand the 0uestion don1t "e afraid of sa$in- so'
An interiew is an opportunit$ to sell $ourself' So#e people are unco#forta"lea"out tal%in- a"out the#seles 2 "ut "e prepared as that is wh$ $ou are "ein-interiewed 2 to find out #ore a"out $ou! so "e persuasie/
3uestions -enerall$ will "e a"out $our career "ac%-round and e.perience! $ourclinical %nowled-e! and the t$pe of person $ou are' Areas such as #ana-in-stress in the wor%place! preious conflict with other tea# #e#"ers and what$ou do to rela. can also "e as%ed a"out'
An interiew is also an opportunit$ for $ou to find out #ore a"out $our
prospectie e#plo$er! a -eneral rule of thu#" is that $ou should hae three orfour 0uestions prepared for the interiewers'
When the interiew is drawn to an end! ensure $ou than% the interiewers fortheir ti#e and the opportunit$ of spea%in- with the#'
T$pical stren-ths e#plo$ers loo% for are4
Co##unication 2 the a"ilit$ to -et on with a wide ran-e of people Tea# wor%in- 2 the a"ilit$ to "e an effectie tea# leader or tea# #e#"er
IT s%ills 2 #ost 5o"s these da$s need so#e IT s%ills
6ood attitude 2 hard wor%er! honest! polite! co2operatie
Pro"le# solin- 2 usin- $our initiatie to identif$ solutions
http://www.fshc.co.uk/http://www.fshc.co.uk/ -
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Enthusias# 2 e#plo$ers li%e so#eone positie
3uic% learner 2 so $ou can ta%e on new tas%s
,eter#ination 2 shows $ou are focused on achiein- -oals
(le.i"ilit$ 2 doin- a ariet$ of tas%s to achiee a co##on -oal'
What the$ want to see durin- the interiew4
7' T)AT 8OU ARE A CARIN6! KIN, PERSON WIT) A PASSION (OR E*,ER*8 PEOP*E
9' T)AT 8OU REA**8 WANT T)IS POST
:' T)AT 8OU WI** ;E CO&&ITTE, AN, *O8A* TO T)E E&P*O8ER
What do $ou doH
:' ,o $ou %now what t$pes of A;USEH
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7' N&C Code of Conduct
http4GGwww'n#c2u%'or-GPu"licationsGStandardsGThe2codeGIntroductionG
9' Pressure Ulcers
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+(+ &0 1(E , 1(E '&2E
1(E '&2E+ , 'E *K ARE (E3*LE TO &EET T)E NEE,S O( E*,ER*8
RESI,ENTS
T)E8 ARE RE6U*AR8 INSPECTE, TO &AKE SURE T)E STAN,AR, O( CARE ARE&AINTAINE, AN, T)AT T)E RESI,ENTS ;ASIC NEE,S ARE &ET
4ersonal 'ygiene
(or so#e elderl$ nursin- ho#e residents! standards of personal h$-iene are difficult
to #aintain without assistance fro# staff' Without e.ternal help! residents are
left to shift for the#seles for a clean chan-e of clothes or een such "asics as
oral h$-iene' Victi#s of nursin- ho#e ne-lect #a$ not receie the help the$
need with "athin-! -roo#in-! and -eneral cleanliness! and the si-ns of their
a"use "eco#e tellin- with ti#e'
$asic eeds
Thou-h fa#ilies often decide nursin- ho#es are the "est place for their elderl$ loedones to receie care! nursin- ho#e ne-lect #a$ ta%e the for# of a failure to proide"asic needs' (ood and water are the "uildin- "loc%s of life! "ut an unsettlin-l$co##on pro"le# for icti#s of nursin- ho#e ne-lect is deh$dration and #alnutrition'A safe and clean eniron#ent is e.ceptionall$ i#portant for less #o"ile elderl$people! and failure to proide one can also "e considered ne-lect'
2edical eglect
As with "asic needs! #ost fa#ilies assu#e that a nursin- ho#e will proide the
necessar$ #edical care for their loed ones' This is not alwa$s the case' Pressuresores! or "edsores! are a #a5or pro"le# in nursin- ho#es and result fro# re#ainin-in a seated or reclined position for a -reat len-th of ti#e the$ #ust "e dealt with in ati#el$ #anner to presere patient health' Untreated cuts! too! #ust "e dealt with0uic%l$ to preent s$ste#ic infection in elderl$! i##une2co#pro#ised patients'Ne-lectin- h$-iene and ph$sical e.ercise e.acer"ates the pro"le# and can "e atellin- si-n of a"use' Additionall$! #an$ elderl$ people need #edicine to surie!includin- dia"etics who need insulin' In countless cases nursin- ho#es s%i#p ontreat#ents or fail to treat entirel$'
Emotional eglect
One of the #ost difficult t$pes of nursin- ho#e ne-lect to identif$ does not #anifestitself in o"ious ph$sical si-ns' E#otional ne-lect can "e as deastatin- as an$ph$sical a"use "ut can "e #uch #ore su"tle in its onset and #anifestation'Oer"urdened staff can often let the stress of their eer$da$ tas%s preent friendl$interaction with residents' Elderl$ people are suscepti"le to depression and #a$retreat to their roo#s! withdraw fro# social actiities! and "e in dire need ofe#otional support and connection' Without a concerted effort of the part of nursin-ho#e staff! e#otional ne-lect can ta%e a terri"le toll on the residents who so needhu#an connection'
Co##unication is a %e$ to uncoerin- nursin- ho#e ne-lect howeer! oftenti#es theelderl$ are una"le to e.press to loed ones or authorities what is happenin- to the#'In certain cases! it is "ecause the icti# feels una"le to cone$ that a"use ishappenin-' While at ti#es this can "e a result of sha#e or e#"arrass#ent! other
http://www.nursinghomeabusecenter.org/nursing-home-abuse-resources/bedsore-prevention/http://www.nursinghomeabusecenter.org/nursing-home-abuse-resources/bedsore-prevention/ -
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ti#es the silence that ensues after a"use ta%es the een #ore sinister for# of aph$sical or e#otional threat that %eeps an elderl$ icti# silent' Victi#s of nursin-ho#e ne-lect and nursin- ho#e a"use often perceie no wa$ out of the situation athand and! without -uaranteed protection that whistle2"lowin- will not lead to #orea"use! are unwillin- to co#e forward' Elderl$ icti#s of nursin- ho#e ne-lect ornursin- ho#e a"use #a$ feel the$ hae little recourse and few le-al ri-htsor optionsaaila"le to the#'
Ending eglect
In order to eradicate nursin- ho#e ne-lect and other for#s of nursin- ho#e a"use! itis ital that effectie co##unication ta%e place to facilitate a clear understandin- ofthe nature of the ne-lect' Once this step has "een ta%en! le-al options "eco#e #orereadil$ aaila"le to icti#s! and the sources of the a"use can "e dealt with'
No #atter what the cause of nursin- ho#e ne-lect! it is alwa$s unaccepta"le' ;$educatin- nursin- ho#e staff! elderl$ residents! and residents1 fa#ilies on thedifferent t$pes of ne-lect and a"use in nursin- ho#es! the causes of the a"use #a$
start to "e discoered and eradicated'
(or further readin-4
www'nursin-2standard'co'u% 2 this is the Ro$al Colle-e of Nursin- We"site anddiscusses the role of a nurse in the UK as well as a lot of other helpful infor#ation'www'doh'-o'u% 2 the ,epart#ent of )ealth we"site and is er$ useful'www'n#c2u%'or-2 the Nursin- and &idwifer$ Council we"site'
http4GGwww'h%fsd'-o'h%Gen-GsourceGsafet$G;asicM*awMinMCarin-MElderl$MPatienceM
L9FandML9FRespect'ht#l
http4GGwww'dh'-o'u%GenGPu"licationsandstatisticsGPu"licationsGPu"licationsPolic$And6
uidanceG,)M