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Interviews

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Some examples are:

• Requirements gathering interviews

• Post implementation review interviews

• Job and team selection interviews

• Performance review interviews

• Exit interviews

Interviews are in essence guided dialogues to gain information, made effective by using a well prepared interview guide.

Three steps in successful interviewing

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Preparation: produce an interview schedule and interview guides.

Execution: conduct the interviewsReview: write up the interview notes

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Interviewschedule

InterviewInterviewguides

Interviewnotes format

Who you are going to interview, why, when and where?

What questions are you going to ask?

What results were obtained?

• Information found• Decisions• Actions

• Structure• Rapport• Listen• Probe• Clarify

An interview guide should be created prior to all interviews to ensure the interviews are focused and efficient and enable comparison and summarisation.

Steps in the interview process

Preparation Execution Review

Types of interview.

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Panel Interview Several Interviewers Eye contact with each person More eye contact with questioner Patience and calm

On-Campus Interview

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• Usually only 30 minutes• Extra “face time”• Portfolio with resume and recommendations• Company Material

Sequential Interview

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Two or more interviewsContinuous assessmentTour may be includedLunch may be included

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Characteristics Of A Successful Resume

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Focuses on skills. Uses action words to define the

responsibilities of your job-related experience.

Easy to read and understand.

Visually powerful and free of gimmicks.

One page, or at most 2 pages long.

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Must always be 100% truthful.

Contains no inappropriate personal information.

Produced on a computer.

Data presented in chronological order (unless functional).

What Information Should Be In A Resume?

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Identify Yourself Education Continuing Education Work or Professional Experience Volunteer Experience Activities Computer Skills Professional Associations

Optional SectionsObjectiveSpecial Skills and AbilitiesReference Statement

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