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1 Interviewing and Salary Negotiations Interviewing and Salary Negotiations AAPC Coding Fiesta, October 26, 2019 Presented by Karen Billings, MPA, CPCO, CPB AAPC Coding Fiesta, October 26, 2019 Presented by Karen Billings, MPA, CPCO, CPB Interviewing and Salary Negotiations Agenda Interviewing and Salary Negotiations Agenda o Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected o Discussing salary o Questions o Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected o Discussing salary o Questions Interviewing and Salary Negotiations Ground Rules Interviewing and Salary Negotiations Ground Rules o You are not chained to your chair o You are not chained to your phone o There are no dumb questions o Listen with respect o Be open minded o One person talks at a time o You are not chained to your chair o You are not chained to your phone o There are no dumb questions o Listen with respect o Be open minded o One person talks at a time Interviewing and Salary Negotiations Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019

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Page 1: Interviewing and Salary Negotiationso Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected

1

Interviewing and Salary NegotiationsInterviewing and Salary Negotiations

AAPC Coding Fiesta, October 26, 2019

Presented by Karen Billings, MPA, CPCO, CPB

AAPC Coding Fiesta, October 26, 2019

Presented by Karen Billings, MPA, CPCO, CPB

Interviewing and Salary NegotiationsAgendaInterviewing and Salary NegotiationsAgenda

o Ground Ruleso Review of resumes and cover letterso Preparing for the interviewo Basic interview does and don’tso Preparing for the unexpectedo Discussing salaryo Questions

o Ground Ruleso Review of resumes and cover letterso Preparing for the interviewo Basic interview does and don’tso Preparing for the unexpectedo Discussing salaryo Questions

Interviewing and Salary NegotiationsGround RulesInterviewing and Salary NegotiationsGround Rules

o You are not chained to your chairo You are not chained to your phoneo There are no dumb questionso Listen with respecto Be open mindedo One person talks at a time

o You are not chained to your chairo You are not chained to your phoneo There are no dumb questionso Listen with respecto Be open mindedo One person talks at a time

Interviewing and Salary Negotiations

Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019

Page 2: Interviewing and Salary Negotiationso Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected

2

Interviewing and Salary NegotiationsReview of Resumes and Cover lettersInterviewing and Salary NegotiationsReview of Resumes and Cover letters

o One - two pages for resumeso One – two pages for cover lettero No address neededo Use a professional emailo Check for spelling errors

o One - two pages for resumeso One – two pages for cover lettero No address neededo Use a professional emailo Check for spelling errors

Interviewing and Salary NegotiationsReview of Resumes and Cover lettersInterviewing and Salary NegotiationsReview of Resumes and Cover letters

o Avoid the use of “I” “me” “my”o Send a PDF and label it correctlyo Don’t include referenceso Don’t include everything you have doneo Fit the format to the job

o Avoid the use of “I” “me” “my”o Send a PDF and label it correctlyo Don’t include referenceso Don’t include everything you have doneo Fit the format to the job

Interviewing and Salary NegotiationsReview of Resumes and Cover lettersInterviewing and Salary NegotiationsReview of Resumes and Cover letters

o Think about what makes you differento Think about the specifics of the job

Cover lettero Try to avoid “Sir/Madam”o Highlight a few things that make you stand outo Remember – the resume/cover letter is to get you the

interview

o Think about what makes you differento Think about the specifics of the job

Cover lettero Try to avoid “Sir/Madam”o Highlight a few things that make you stand outo Remember – the resume/cover letter is to get you the

interview

Interviewing and Salary Negotiations

Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019

Page 3: Interviewing and Salary Negotiationso Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected

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o Prepare for the callo Check your emailo Try to know your schedule ahead of timeo Do not feel obligated to schedule

o Prepare for the callo Check your emailo Try to know your schedule ahead of timeo Do not feel obligated to schedule

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

o Research the company, the industry, and the position

o Research common interview questions

o Dress appropriatelyo Know where you are goingo Don’t be late

o Research the company, the industry, and the position

o Research common interview questions

o Dress appropriatelyo Know where you are goingo Don’t be late

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

o Be kind to the support staffo Offer a firm handshake if possibleo Do not bring a suitcaseo Do bring an extra resumeo Do bring references

o Be kind to the support staffo Offer a firm handshake if possibleo Do not bring a suitcaseo Do bring an extra resumeo Do bring references

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

Interviewing and Salary Negotiations

Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019

Page 4: Interviewing and Salary Negotiationso Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected

4

o Be polite to everyoneo Don’t sit down until everyone is in the

room/stand when someone enterso Maintain eye contacto Maintain personal spaceo Pay attention to your body language

o Be polite to everyoneo Don’t sit down until everyone is in the

room/stand when someone enterso Maintain eye contacto Maintain personal spaceo Pay attention to your body language

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

o Listen to the questiono It’s ok to ask to repeat the questiono Be comfortable with silenceo Be confident, not arroganto Don’t get personal unless you apply it to

a professional setting

o Listen to the questiono It’s ok to ask to repeat the questiono Be comfortable with silenceo Be confident, not arroganto Don’t get personal unless you apply it to

a professional setting

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

????

o Never bad mouth a former employer or organizationo Everyone has a weaknesso Focus on successeso Be prepared to ask questionso Be sure to “close the interview”

o Never bad mouth a former employer or organizationo Everyone has a weaknesso Focus on successeso Be prepared to ask questionso Be sure to “close the interview”

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

Interviewing and Salary Negotiations

Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019

Page 5: Interviewing and Salary Negotiationso Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected

5

Interviewing and Salary NegotiationsBasic Do’s and Don’tsInterviewing and Salary NegotiationsBasic Do’s and Don’ts

https://www.thebalancecareers.com/what-is-the-star-interview-response-technique-2061629

Interviewing and Salary NegotiationsPreparing for the unexpectedInterviewing and Salary NegotiationsPreparing for the unexpected

o Being lateo Being sicko Environmental conditionso Tough questionso Odd questionso Remember – who is interviewing who

o Being lateo Being sicko Environmental conditionso Tough questionso Odd questionso Remember – who is interviewing who

Interviewing and Salary NegotiationsDiscussing salaryInterviewing and Salary NegotiationsDiscussing salary

o Research the marketo Research the benefitso Consider promotional environmento Know your number before you accept

the interviewo “Consider any reasonable offer”o Don’t be afraid to walk away

o Research the marketo Research the benefitso Consider promotional environmento Know your number before you accept

the interviewo “Consider any reasonable offer”o Don’t be afraid to walk away

Interviewing and Salary Negotiations

Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019

Page 6: Interviewing and Salary Negotiationso Ground Rules o Review of resumes and cover letters o Preparing for the interview o Basic interview does and don’ts o Preparing for the unexpected

6

Interviewing and Salary NegotiationsSummaryInterviewing and Salary NegotiationsSummary

o Phone Interviewso Referenceso Always be lookingo Always have a resumeo Know your minimum compensation packageo Don’t be afraid to walk away

o Phone Interviewso Referenceso Always be lookingo Always have a resumeo Know your minimum compensation packageo Don’t be afraid to walk away

Interviewing and Salary NegotiationsSummaryInterviewing and Salary NegotiationsSummary

oQuestionsoCommentsoDiscussions

oQuestionsoCommentsoDiscussions

Interviewing and Salary Negotiations

Coding Fiesta 2019 Karen Billings, MPA, CPCO, CPB October 26, 2019