InterviewsChapters 7 & part of 8

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Agenda

Discussion of Housekeeping items

Chapter 7 Discussion

Chapter 8 Discussion

Closing Remarks

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Housekeeping

Grades: Check them!

Outstanding Assignments: All Graded

Don’t Forget About the Final Project

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Basic Information for All Types of Interviews

Chapter 7

Types of Interviews Counseling Interviews:

Employment Interview: http://www.youtube.com/watch?v=

NdkTGxtnCus

Exit Interview http://www.jobdig.com/articles/539

/Five_Tips_For_Your_Exit_Interview.html

Grievance or Confrontation Interview

Group Interview http://www.best-job-interview.com/

group-interviews.html

Informational Interview

Interrogation Interview

Media Interviews: http://www.youtube.com/watch?v=

NZfUgVSfKdQ&feature=related http://www.youtube.com/watch?v=

6fdPXR3gUpw

Performance Review http://careerplanning.about.com/o

d/performancereview/a/reviews.htm

Persuasive Interview

http://www.youtube.com/watch?v=y1Y02_oZP8U&feature=fvw

Basic Interview Organization

Opening PhaseRapport:

http://www.youtube.com/watch?v=WRJgT7ftYFUOrientation: Name, purpose, length of interviewMotivation: Straightforward answers

Question-Response Phase: The heart of the interview

Closing Phase: Summary; interviewee allowed to ask questions; thanking each other

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Using Q & A in the Interview

What types of questions should be askedOpen-ended questionsHypothetical QuestionsDirect (Specific) QuestionsClosed QuestionsLoaded QuestionsLeading QuestionsThird-party QuestionsVerbal and Nonverbal Probeshttp://www.youtube.com/watch?v=WY856HMuZnQ

Decide How Best to Organize Questions

Funnel Sequence: General to specific

Inverted Funnel Sequence: Specific to the general

Hourglass Sequence: Go from specific back to general as a way to reopen the topic

Diamond Sequence: Used for clarification

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Be Prepared to Answer Questions

Try to relax and be yourself

Don’t rush into an unprepared answer

If you don’t know or unsure, say so!

Don’t be pressed into saying more than you want to say

Use open-ended questions to present the info you want the interviewer to know

Listen carefully to hypothetical open questions

Be attentive to the interviewer’s intentions when direct questions are asked

Don’t let closed questions limit you to an incorrect answer

Avoid answering yes/no to a loaded question

Be aware of leading questions

3rd party questions are often aimed at getting you to say more than you are planning to say

http://www.youtube.com/watch?v=q1QPafzXO-w&feature=channel

Tips for a Successful Interview

http://www.youtube.com/watch?v=RR-RmT3qNiY

http://www.youtube.com/watch?v=IxbRWsYljyE&feature=channel

Interviewee: Preparing for the Interview

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Preparation

Have a positive attitude

Communicate & Dress for the Occasion (Impression Management) Controlling Style Submissive Style

Be prepared for any type of interview Non-structured Interview Structured Interview Stress Interview Group Interview Video/Virtual Interview

Be prepared for any type of interview

Plan answers to questions Standard Questions Behavioral Questions

Be prepared with questions to ask: http://www.youtube.com/

watch?v=mJXfztOfrVw

Be prepared to follow up http://www.youtube.com/

watch?v=R6oI17sSl_E http://www.quintcareers.com/

job_interview_follow-up.html

Interviewer: Planning the Interview

Get to know the interviewee ahead of time

Plan the environment

Organize the interview:Plan the opening phase: How will you establish

rapport?Plan the question-response phase:

http://www.youtube.com/watch?v=i-rGn7RRBU0&feature=channel

Plan the closing phase: How will you summarize

Interviewer: Conducting the Interview

Ask only lawful questions:http://www.youtube.com/watch?v=kdd5RAKxz04

Listen carefully

Clarify & Verify responses; avoid assumptions

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