Intranet 2.0Evolution from Content Management or Revolution by Social Software?

Frank Wolf, T-Systems Multimedia Solutions

Enterprise 2.0 Summit, Frankfurt 11.11.2009

2 „Problem Child‘s“

1. Enterprise 2.0

?

2. Intranet 1.0

Intranet 1.0: A Digital Newspaper

Intranet 1.0

Static push information and communication.

Intranet 1.0: the core business is not in scope

Enterprise 2.0 + Intranet 1.0 = Intranet 2.0

Grafik: http://www.barackobama.com/downloads/

FromCommunication toConversation toCollaboration

Credible

Authentic

Decentral

Open

Convincingly

Intranet 1.0 Intranet 2.0

Communication

Collaboration

Intranet 2.0

+ Web 2.0 features are on every agenda

+ “Cost of Doing Business” vs. ROI

+ Many “given” use cases to start with

+ Smooth way to Enterprise 2.0

Start small – think big.

Comments allowed.

Employees as ambassadors on the

web.

Agile projects.Openness is the rule: closed areas only by

request.

Executive Blog. Employee Blog.

Define your Enterprise 2.0...

Inspired by an idea from J. Robes, www.weiterbildungsblog.de

Authors

Approval

Identity

Structure

Semantics

Conventional Businesses

Web2.0

few editors

taxonomy

centrally determined

authentification necessary

central

all employees

folksonomy

generated by usage

anonymity possible

individual

What Technology to choosefor an Intranet 2.0?

Considerations

• NoGo: single Wiki, Blog, Forum,…

• CMS or Social Software Suite?

• One platform preferred

• One platform for the whole process

Example: Intranet 2.0

Is a Social Suite ready forevery Intranet 2.0?

CMS Features

• Import, create and edit content• Approval workflow• Personalisation• Content reuse• Archiving• Content and navigation structure• Site layout templates• Performance• Reporting (content and user)• Roles and access• Search• Channels• Multisite management

How CMS Features match Social Suite Features

• Import, create and edit content• Approval workflow• Personalisation• Content reuse• Archiving• Content and navigation structure• Site layout templates• Performance• Reporting (content and user)• Roles and access• Search• Channels• Multisite management

Green=features are available at social suites

Yellow=basic features available or can be made available with some effort

Red=features only available with high effort

Thank You!

Frank Wolf, Managing Consultant T-Systems Multimedia Solutions

Mail: f.wolf@t-systems.comWeb: www.t-systems-mms.deBlog: www.besser20.deTwitter: www.twitter.com/frankxXing: www.xing.com/profile/Frank_Wolf3