introducing cloud marketplace nextcp - amazon s3...watch video: deploy template >> 1405002 rev...

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. © Ingram Micro Inc. 1

Introducing Cloud Marketplace NextCP Self-Service and Self-Management Made Easier

Marcine Borden

Ingram Micro Cloud Partners Confidential

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Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2

Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Agenda

2

What is NextCP?

The Advantage of NextCP and Self Service

Demo time!

NextCP Optimized Services

Next Steps


An Improved Customer Experience

The Difference Between CCP vs NextCP

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• Modern user experience

• In-context upsell scenarios

• Consistent user interface across services and end users

• Adaptive UI for tablets and smartphones

• Fully custom brand-able

NextCP is Responsive and Interactive

Streamlined Customer Experience, Encourage end-Customers to Buy More Services

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• Improved dashboard navigation with an in-panel marketplace

− Easily discover and purchase services

• Streamlined account management

− View of pending orders and service order history

− Review purchased subscriptions and status

− Purchase new resources or apply for new subscriptions for all users on an account

− Improved intuitive user management

NextCP Dashboard and Navigation Easy Self Service: Monetize Every Interaction

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• Real time

notifications

• Direct notifications

from APS services

• Online/Offline

notifications

• Complete visibility

with action log

NextCP Real-time Notifications Easily Review All Activity

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• Cleaner, more accessible experience for managing

subscriptions and licenses

• Easier to add more licenses, purchase more add-ons,

shop for new products

• New APS provides

− Faster provisioning

− Improved validation

for MPNIDs & addresses

NextCP Advantages for MS CSP – NOW

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Foundation for integrated, end-to-end management functionality

• Manage a single set of users across Office 365 and other cloud products

• Assign CSP licenses to users

• Link custom domains

• Extended security and device management features

NextCP Advantages for MS CSP – FUTURE

Rev 8/2016

9 Proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Why Self Service?

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Checking In?

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Rise + Fall

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjxlJnZoprTAhXs4IMKHZoABboQjRwIBw&url=https://www.seeklogo.net/technology-logos/amazon-logo-vector-148.html&psig=AFQjCNH6RkIGGmnPiMZqnMMZEH8tAhCMOw&ust=1491926821102470

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwibp46Ho5rTAhWs34MKHR7MAqsQjRwIBw&url=http://marvelcinematicuniverse.wikia.com/wiki/File:Netflix-logo.png&psig=AFQjCNGsj1j7cq3CwcTmCQWHY41t4mYPiw&ust=1491926923137965

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjw_Y6MpJrTAhUs0YMKHQIdCtUQjRwIBw&url=https://commons.wikimedia.org/wiki/File:EBay_logo.png&psig=AFQjCNGkoi1IZo9z09GiG8lKZqOjwnr--g&ust=1491927206976960

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjPz6nUpZrTAhUK1oMKHZnzDEIQjRwIBw&url=https://commons.wikimedia.org/wiki/File:Best_Buy_Logo.svg&psig=AFQjCNEw2s1L-jXVUdDcO1_NvtD0eBCE0Q&ust=1491927627351441

Rev 8/2016


23% 46%

67%

5%

75%

Ecommerce

Growth

No Automation

Self-Service

Preference

Convenience

End Customer

Control

Rev 8/2016


Convenience + Efficiency

• “the Amazon Experience”

• Speed

• Efficiency

• Wait Times

57%

Rev 8/2016


Control

• Put your customer in the

driver’s seat

• Price $$

• Transparency

• Power of Choice

000000_15

Why Should You As a Reseller Care?

Put the End Customer in the Driver Seat

Create New

Revenue

Opportunity

Drive

Greater

Profitability

Enhance

Customer

Loyalty and

Retention

Achieve

More with

Greater

Flexibility

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Cloud Marketplace

and Customer Control Panel Demo


Services Optimized with the NextCP Interactive Experience

for Backup Cloud

Service Desk

Secure Messaging


Tiles show in dashboard and

navigation panel

On click – CCP v1 Service

Specific Pages will be shown with

CCP v2 themes but old functions

(e.g. refresh button)

What’s the “backwards compatible” experience like when

NextCP has been activated?


Updated Azure CSP Module

Increased Account Visibility

Faster Resource Deployment

Enhanced Subscription Management

• The Azure CSP Module is functionality

within CMP that enables partners to

more efficiently manage customer

Azure environments

• The latest release of the module brings

higher levels of billing detail,

subscription management

enhancements and automated resource

deployment (One Click Solutions)

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• Clear view of itemized usage by customer or by workload

• Partners can now reconcile billed items faster and bill customers more efficiently

− View and reconcile detailed customer usage and statistics

− Report filters with cost breakdowns

− Explanation of charges by hours, GBs, users, nodes, etc.

− Budget cap email alerts

− Downloadable reports

Increased Account Visibility

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• Partners can quickly and easily deploy basic, repeatable Azure solutions for customers directly from Next CP

• Automated provisioning using wizard and templates

• Subset of Cloud Orchestrator functionality for basic Azure workloads

Faster Resource Deployment

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• Azure Backup Vault

• Windows VM

• Linux VM

• WordPress Linux

• Site to Site VPN Gateway

• Web app with SQL

Database

• Linux Web Service VM

Faster Resource Deployment – Pre-built Templates

Watch Video:

Deploy Template >>

https://www.dropbox.com/s/q3v1a8d1xh0vb0t/Azure 4.5_Deploy Template_VM.MP4?dl=0

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• Easier, more efficient management of multiple Azure CSP subscriptions under the same tenant

• Tenant domain reuse

• Filter and search by tags and resource groups in NextCP

• Restore access to Azure Portal for direct access and management of Azure resources

Enhanced Subscription Management

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NextCP Rollout Schedule as of 8/2

Sep Aug 8/1 8/2 8/3

Spain

Portugal

Netherlands

India

8/14 8/16 8/18 8/21 8/23 8/25

Belgium

Italy

France

Brazil

Austria

Sweden

Switzerland

Canada

Australia

8/28 8/30

Germany

US

(BG, CZ, DE, FI,

HR, HU, IE, PL,

RO, SI, SK)

Turkey

META

Mexico

(AE, BH, JO,

KW, LB, OM,

SA, QA)

8/4 8/5

UK

Hong Kong

New Zealand

Singapore

8/7 8/10

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Azure Module Rollout Schedule

Go live HUB Countries 8/1 US US, CA, BR and MX 8/2 NL TR, UK, NL, SE, DE, BE, ES, FR, IT, CH,

AT and ME 8/3 AU AU and NZ 8/4 SG IN, SG and HK


Next Steps

1 Reseller

accounts will

be enabled on

NextCP

2 3

4 5 6

Log on and

impersonate

your end

customer(s)

Invite your end

customer(s) to

log in and self-

serve and self-

manage

Manage

existing

purchased

services within

NextCP

Buy additional

services/

resources as

needed

(note: you are in a

live environment)

Brand your

NextCP!!!

Instructions are

in KB How to:

Custom Brand

NextCP

Additional documentation is in the Knowledge Base: NextCP

http://servicedesk.cloud.im/kb/index.php?action=showEntry&data=10278



http://servicedesk.cloud.im/kb/index.php?action=GoToCategory&data=1129/all/position/0/10

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Thank

you!

introducing cloud marketplace nextcp - amazon s3...watch video: deploy template >> 1405002 rev...

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