introducing hyp3r - marriott.hyp3r.commarriott.hyp3r.com/hyp3r_platform_onepager.pdfhow marriott...
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in partnership with
Digital Services by Marriott and M Live have partnered with HYP3R, an award-winning platform that surfaces all public social posts shared by on-property guests across our entire portfolio of hotels worldwide.
How Marriott properties benefit from HYP3R:
HYP3R is a real-time, location-based engagement platform that helps you proactively connect with your most important guests—the ones on your property, right now.
Are you ready?Visit marriott.hyp3r.com or starwood.hyp3r.com to sign up for HYP3R at Marriott’s discounted rates.
For more information, contact [email protected]
Introducing HYP3R
• Elevate guest satisfaction with personalized engagements
• Identify influencers on property and transform them into brand ambassadors
• Request permission to publish guests’ beautiful property photos that inspire others to book
• Drive TripAdvisor ratings and positive reviews • Gain followers across your social platforms• Inspire food and beverage consumption with
insightful recommendations• Boost loyalty enrollment and guest satisfaction
scores (GSS)
It only takes a few mins/day!
Engage, Surprise & Delight
Engagements can range from a simple like or comment from the property account, to an in-person surprise & delight experience.
HYP3R was designed for efficiency. The average Marriott user spends 30 minutes per day in the platform, and still makes a major impact on guest satisfaction!
Jakob WalkerSenior Manager, Operations Asia Pacific - Marriott International
Blake JosephManager, Social Media Renaissance Hotels
“The HYP3R platform provides us with an extremely rare opportunity – a way to market to our customers quickly, seamlessly and genuinely. It enables us to engage in a way that has never been done before.”
Since we started using the tool in June, our HYP3R-sourced visuals have consistently been top performers in terms of engagement on Instagram. We also use HYP3R to measure the increase in volume of on-property posts during large-scale events.
See what your colleagues have to say
Are you ready?Visit marriott.hyp3r.com or starwood.hyp3r.com to sign up for HYP3R at Marriott’s discounted rates.
For more information, contact [email protected]