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INTRODUCING: SERVICE MEDIA CENTER THE NISSAN SERVICE MEDIA CENTER (SMC) TAKES STATIC MENU BOARDS TO A NEW DIGITAL LEVEL BY OFFERING SCROLLING SERVICE MENUS, DYNAMIC ADVERTISEMENTS AND VIDEOS.

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Page 1: INTRODUCING - Login | LiveGuide Portalclient.dcimliveguide.com/Content/Downloads/Nissan/Nissan SMC_Brochure.pdfpresented Nissan ads, videos and promotions. Publish your chosen content

INTRODUCING:SERVICE MEDIA CENTER

THE NISSAN SERVICE MEDIA CENTER (SMC) TAKES STATIC MENU BOARDS TO A NEW DIGITAL LEVEL BY OFFERING SCROLLING SERVICE MENUS, DYNAMIC ADVERTISEMENTS AND VIDEOS.

Page 2: INTRODUCING - Login | LiveGuide Portalclient.dcimliveguide.com/Content/Downloads/Nissan/Nissan SMC_Brochure.pdfpresented Nissan ads, videos and promotions. Publish your chosen content

ELEVATETHE SERVICE EXPERIENCE AND HELP GENERATE MORE SALES

The Nissan Service Media Center enhances the image of your dealership and helps to initiate conversation about parts and services.

KEY BENEFITS• Increases customer awareness of all that your

dealership offers

• Enhances the overall customer experience within your dealership

• Creates dialogue between customers and Service Advisors

• Cross-merchandises parts, accessories and service

• Allows for more consistent communication between departments

• Helps you build a strategic plan for pricing updates and tracking results

• Lets you update pricing, ads, videos, promotions and messaging in real time, from any location

• Advances customer education about your product and service offerings

• Helps to generate sales by transforming your Service Area and Customer Lounge into an enhanced retail area

Page 3: INTRODUCING - Login | LiveGuide Portalclient.dcimliveguide.com/Content/Downloads/Nissan/Nissan SMC_Brochure.pdfpresented Nissan ads, videos and promotions. Publish your chosen content

A TURNKEY SOLUTIONThe Service Media Center is a turnkey solution and includes the following:

• Customized and scalable LiveGuide® control unit including software license

• 24/7 access and management via Web portal

• Preloaded library of videos, ads and promotions

• Quarterly updated content to keep the customer experience fresh, relevant and accurate

• Commercial-grade monitor, control unit, mounting hardware and cables

• 3-year warranty on all equipment

• Shipping direct to your dealership and offers full- service professional installation and setup

• Customer service and technical support Monday through Friday, 8:00 a.m. - 5:00 p.m. Central Time

EASY TO USEThe Nissan Service Media Center, powered by LiveGuide, is as user-friendly as it is efficient. Simply sign into the SMC Web portal and choose from a library of clearly presented Nissan ads, videos and promotions. Publish your chosen content instantly – with the click of a button. Anywhere. Anytime.

THE TWO–SCREEN ADVANTAGEStrengthen the connection between your Parts and Service departments, increase customer engagement and help generate more sales by utilizing two or more screens. That way, no matter which department a customer is in, they’ll be aware of your featured parts, accessories and services. Also, it’s helpful to have one screen for every two service advisors. If Express Service is in a separate area of your service drive, you may want to consider a separate screen for that area, too.

FLEXIBLE TEMPLATESThe Service Media Center has three available template options:

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FULL-SCREEN AD BOARD

2

SINGLE MENU WITH AD SPACE

TWO MENU COLUMNS

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Page 4: INTRODUCING - Login | LiveGuide Portalclient.dcimliveguide.com/Content/Downloads/Nissan/Nissan SMC_Brochure.pdfpresented Nissan ads, videos and promotions. Publish your chosen content

Select from a variety of ads and videos from your SMC library. Your ad library will be updated on a regular basis. Below are some examples of current SMC ads:

SERVICE MEDIA CENTER ADS

SERVICE MEDIA CENTER PRICING

Please note prices do not include sales tax

$50 PER MONTH FOR EACH ADDITIONAL CONTROL UNIT

0% FINANCING PAYMENT PLANS

• Commercial-grade monitor

• Control unit, cables and mounting hardware for standard flat wall mount installation

• Digital Readiness Assessment (DRA)

• Professional installation service

• Dedicated toll-free number and support materials

• Three-year warranty on all manufacturer hardware

• Dedicated shipping and 48-72-hour hot swap replacement guarantee

BOTH PACKAGES INCLUDE:

PLUS $100 MONTHLY FEE FOR FIRST CONTROL UNIT INCLUDES:

• Software licensing, support and updates

• Digital content management and delivery

• Dedicated customer service and technical support

• Unlimited access to SMC dealer portal and library of ads

• Quarterly digital advertising updates

46" MONITOR PACKAGE

PER MONTH FOR 12 MONTHS

$279.1755" MONITOR PACKAGE

PER MONTH FOR 12 MONTHS

$406.83

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT NISSAN SMC PROGRAM HEADQUARTERS AT (866) 585-7251 OR EMAIL [email protected]