Introducing

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CommunicationCommunication

Bringing the Vision to LifeBringing the Vision to Life

Learning ObjectivesLearning Objectives• Relate the experience of the Communication

Traps and Zulu Toss Games to basic principles of communication

• Understand how listening can be an important part of communication.

• Develop strategies to overcome barriers to communication.

• Practice some skills of effective instruction.

CommunicationCommunicationTraps GameTraps Game

Communication TrapsCommunication Traps

• Challenges• Simulate• Trust• Barriers• Communication

Examples of FormsExamples of Formsof Communicationof Communication

• Gilwell Song

• Symbol on B-Ps gravestone: (I have gone home.)

• BSA uniforms and patches

• Wood Badge beads and icon

• Gilwell Gazette, including agenda of the day

What Makes What Makes Communication Effective?Communication Effective?

• Message is important.

• Message presents a vision.

• Speaker’s established authority.

• Believe your own message – and act like it

• Get to the point – no rambling.

• Personal skills (eg, volume and tone of voice, body language, genuine enthusiasm) are important.

ExerciseExercise• Philmont Expedition 7-30 (8 Scouts, 2 adults)

• Bear sighting – 2 Scouts mauled

• Tooth of Time Camp

• One hour ago

• We need assistance, now!

• Need: ambulance, medics, first-aid supplies; really big bear trap could be useful

Does it grab your attention and why? Strengths/weaknesses?

Blueprint for Blueprint for CommunicationCommunication

Per Aristotle >2,000 years ago . . .

• Sender

• Message

• Receiver

Applies to ALL forms of communication, eg, spoken, written, music, film, pantomime.

Zulu Toss Game – how applies to “communication?”

If any one is actually or functionally missing, there is no communication!

Effective Listening as a Effective Listening as a Communication ToolCommunication Tool

• Receivers pay attention and seek the message; provide feedback

• Senders provide what receivers need in a manner that engages their minds; pay attention to receivers spoken and unspoken feedback

• Good communication depends on good listening – it’s a two-way street!

Engaging the AudienceEngaging the Audience

“I want this presentation to be a success. If it’s not working for you, let me know,

and we’ll try something different to make it better.”

• Has anyone ever said that to you? How does it make you feel as a listener?

• Do speakers seem too “locked in” to their presentations, regardless of the situation?

Engaging the AudienceEngaging the Audience

• “What do you want?” How often do speakers really ask this most important question in communication, rather than

“What do I want to tell you?”

• How often do we think about this with regard to youth.

• If we do not know what others want/need, there is little chance that we can communicate effectively.

Barriers to EffectiveBarriers to EffectiveCommunication Can Be . . .Communication Can Be . . .

• lack of common ground

• lack of sincerity

• lack of authority

• lack of clarity

• poor presentation skills

• lack of receptiveness

• environment

Ways to Assure Ways to Assure Good Communication Are . . .Good Communication Are . . .

• common ground

• sincerity (care about message / receiver)

• authority (know what you’re talking about)

• clarity (concise, to the point, no “spin”)

• good presentation skills

• receptiveness (you and them)

• environment

Communication in a Communication in a Digital Era . . .Digital Era . . .

• How many of you use e-mail?

• How many send text messages?

• How many blog or read blogs?

• Who has Facebook account?

• Who uses Twitter?

Important RulesImportant Rules

• The responsibility for anything you write is yours alone.

• Be Authentic

• Consider Your Audience

• Exercise Good Judgment

• Respect Copyrights and Fair Use

• Protect Personal Information

Good Teaching RequiresGood Teaching RequiresGood CommunicationGood Communication

• Teaching of skills REQUIRES effective communication.

• Discuss the process for teaching you how to tie a woggle?

– what techniques?

– strengths?

– room for improvement?

Good TeachingGood Teaching• Make it hands-on

(Everyone had a cord and was actively involved).

• Set an achievable, understandable goal (There was a finished woggle to observe).

• Use a multimedia approach—handouts, visuals, etc (You had a handout with diagrams).

• Demonstrate the process (Leader demonstrated).

• Let participants try it (You did!).

• Give support and praise (Did I? Did your patrol mates?).

The Teaching EDGEThe Teaching EDGE™™

• EE xplain how to do the skill.

• DD emonstrate how to do the skill.

• GG uide others as they do the skill (feedback).

• EE nable others to use the skill:– time– materials– opportunity

Communication . . .Communication . . .• is a tool of leadership

• is essential to effective teams

• happens in the “common ground”

• should be clear and concise

• happens when sender and receiver consider each other

• takes many forms, eg, written, spoken, pictorial, non-spoken aural

• requires the gift of feedback!

Great Leaders Great Leaders

Are Great Are Great

Communicators!Communicators!

So, did we . . .So, did we . . .• Relate the experience of the

Communication Traps and Zulu Toss Games to basic principles of communication? (YOU BET!)

• Understand how listening can be an important part of communication? (YOU BET!)

• Develop strategies to overcome barriers to communication? (YOU BET!)

• Practice some skills of effective instruction? (YOU BET!)

Thank You!Thank You!

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