Introduction

Graeme Orr, Atyrau, April 2011

Contents

VWS - a short introductionPresentationQuestions

Veolia Water Solutions & Technologies (VWS)The world leader in water treatment

• water treatment specialist for industry and municipalities • design & build of complete installations• design and implementation of technological solutions• the technology division of Veolia Water• 130 subsidiaries in 57 countries• 9,500 employees• €2.5billion revenue in 2009

VWS WestgarthDesign & Build of turnkey water treatment systems:

• Offshore Injection Watersulphate removal plant (SRP)

• Produced Water Treatmentboth on and offshore applications

• Sea Water Reverse Osmosis (SWRO)municipal/industrial applications

• V-Care (VWS Westgarth Upstream Services brand)services, maintenance, spares & monitoring

How the correct selection of after sales service provider can impact process reliability and upstream production

Graeme Orr, Atyrau, April 2011

The Situation

Your organisation has just invested a large amount of money on new equipmentYour supplier has just given you the manuals. And gone home, leaving you to operate

Some manuals are better than others

But now it needs to work, and repay your investment

So who will now take care of your plant?

This guy?

Good job!

So who will now take care of your plant?

Maybe this one?

With the correct spare parts of course!

The PointYou need to choose your service provider carefully, and do not want to take risks with your expensive new plant

The SolutionThe best people to support you in making your plant perform are those that designed and built it

If your supplier cannot do this, is it a wise decision to buy from them?

Ask your purchasing department exactly why they are a little bit cheaper

“The quality of equipment is remembered long after the purchase price is forgotten”

“Expert assistance is much lower cost than repair”

A Typical Service PackageA good supplier should be able to offer a range of services to ensure a productive and reliable plant:

• commissioning• operation• upgrades• spares• training• chemicals• data acquisition & review• technical support

Can your supplier offer this?Why not?

V-CareTM Services

V-CareTM Offshore Services

V-CareTM Onshore Services V-CareTM

Maintenance

V-CareTM Engineering

Services V-CareTM Training Services

V-CareTM Spares

Management

HydrexTM Chemicals

The V-CareTM Family

Example: V-CareTM Remote Monitoring

ICSS Tag No.Hold

FPSO / PLATFORM OFFSHORE ONSHORE OFFICES

East Kilbride

Brazil Office

Gloucester Office

Houston Office

Service Engineer Laptop

Satellite Tx from Vessel into Internet

Vessel LAN network

Westgarth Regional networks

Internet

Firewall

Red Lion Gateway

Case Study 1 – South Arne Platform

Oil production platform in the central North Sea

• Sulphate removal system designed and built by VWS Westgarth

• Commissioning completed May 2002

• Client takes over plant• Performance deteriorates• Client invites VWS Westgarth

back under contract to restore performance

• V-CareTM contract begins January 2003

Case Study 1 – South Arne

Water injection efficiency improved from 63% to 72% from 2002 to 2003Plant availability stable at 99.6% for 2003

Veolia leave Platform V-CareTM put in place

Case Study 2 – Platform ‘A’

Large tension leg platform located offshore Brazil

• 280,000BPD sulphate removal plant designed and built by VWS Westgarth

• Commissioning completed December 2009

• V-CareTM contract started immediately

Case Study 2 – Platform ‘A’The efficiency of the SRU has increasedThe volume of water injected reflects the reliability of the system and the improvements carried out

P51 - VOLUME OF WATER INJECTED (MONTHLY AVERAGE)

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Case Study 3 – Platform ‘B’

Large tension leg platform located offshore Brazil

• 300,000BPD sulphate removal plant designed and built by VWS Westgarth

• Commissioning completed November 2008

• No V-CareTM contract• Platform ‘A’ is still in the

fabrication yard in the background

Case Study 3 – Platform ‘B’Veolia left the platform after commissioningFrom this time, the efficiency of the SRU has been reducing and the volume of water injected has been decreasing

AVAILABILITY OF THE SRU

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End of commissioning, Veolia leave the platform.

Case Study 4 – FPSO

FPSO (Floating Production, Storage & Offloading) facility, located offshore Brazil

• 250,000BPD sulphate removal plant designed and built by VWS Westgarth

• Commissioned December 2009• V-CareTM contract begun June

2010

Case Study 4 – FPSOSince June 2010: VWS Westgarth offshore engineers have been giving training to the operators and supervising the SRU operation

Following VWS Westgarth technical assistance, the overall deviation of water injected against target has decreased from 23.9% to 6.5%

P53 - VOLUME OF WATER INJECTED PER DAY

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Beginning of Veolia technical assistance (offshore support and remote monitoring)

Overall deviation of volume of water injected and target = 23.9%Overall deviation of volume of water injected and target = 6.5%

Case Study 4 – FPSOSRU above benchmark (86.3%) since June 2010

EFFICIENCY OF THE SRU

JAN - DEC 2009 JAN - MAY 2010 JUNE - SEPT 20100

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ConclusionsFrom our own experience in providing V-CareTM support we can conclude that:

• complex process plant must be managed carefully to optimise performance, it is not ‘fit and forget’

• the supplier/designer should be able to offer after sales support and has an interest in making sure the plant works well

• a strong supplier/owner partnership has mutual benefits• the lowest cost supplier is usually not the best one, when calculating

taking whole life cost factors• loss of production is always many times more costly than taking proper

care of plant

Thank You Спасибо