introduction · free 24 hour hotline focusin g on crisis services and ... all children 18 and under...

Introduction �e following guide is intended for schools, families, community agencies, and everyone else working with families in the greater Massena Community. �e most current version is located at the Massena Central Schools Website: https://www.mcs.k12.ny.us/ I� you have a �uestion about or addition that you would like to see made to this Resource Guide, please contact Kristin Colarusso-Martin at (315) 764-3710 ext.3621 or [email protected] �ank you. Sincerely, Kristin Colarusso-Martin Community Schools Site Coordinator for Massena Central Schools

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https://www.mcs.k12.ny.us/

mailto:[email protected]

Contents

Crisis Outreach 7 Law Enforcement 7

Massena Police Department 7 NY State Police 7 St. Lawrence County Sheri�'s Department 7

Hotlines & 24 Hour Emergency Assistance 8 NYS Child Abuse Hotline 8 NYS Domestic Violence Hotline 8 NYS Elder Abuse Hotline 8 National Suicide Prevention Hotline 8 Poison Control Hotline 9 Citizen Advocate Crisis & Recovery Center & Hotline 9 Reachout o� St. Lawrence County Hotline 9 Renewal House (Domestic Violence) 10 Mobile Integration Team (MIT) 10 Massena Memorial Hospital Emergency Room 10

Food Assistance 11 Department o� Social Services - TANF & SNAP 11 Massena Neighborhood Center 11 Maximizing Independent Living Choices (MILC) - SNAP Enrollment 12

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Massena Meals on Wheels 12 Massena Salvation Army 13 Massena Free Community Meal 13 Back the Pack 14 Massena Summer Food Service Program 14 St. Vincent de Paul Society o� Massena 15 Gabriel Project at St. Vincent de Paul Society o� Massena 15 Gardenshare 16

Physical Health 17 Health Insurance 17

St. Lawrence Health Initiative 17 Fidelis Healthcare 17 Maximizing Independent Living Choices (MILC) 18 North Country Prenatal Perinatal Program (NCPPC) 18

Healthcare & Health Education 19 Massena Memorial Hospital 19 Kids Korner Health Clinic 19 Massena Free Clinic 19 Community Health Center o� the North Country 20 DSS: Medical Services / Assistance 20 Planned Parenthood 20 St. Lawrence County Public Health Department 21 Hospice 21

Mental Health 21

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Massena Wellness Center 22 Citizen Advocate Behavioral Health Outpatient Clinic 22 North Country Counseling Resources 23 St. Lawrence County Mental Health Services 23 St. Lawrence Psychiatric Center 24 St. Lawrence County Child & Family Support Team 24 Mobile Integration Team (MIT) 25 Community Health Center o� the North Country Mental Health Services 25

Substance Use Disorders 26 St. Lawrence Chemical Dependency Services 26 St. Joseph’s Addiction Treatment & Recovery Center 26 Rose Hill Inpatient Facility 27 Community Health Center o� the North Country 27 Grace House 27 39 Serenity Place 28 Massena Drug Free Coalition 28 Seaway Valley Prevention Council 29 Family Support Navigator 29

Human Services 29 Northeast Parent & Child Society 30 North Country Prenatal / Perinatal Council 30 Massena St. Vincent de Paul Society o� Massena 31 Massena Salvation Army 31

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Maximizing Independent Living Choices (MILC) 32 Massena Neighborhood Center 32 Home Energy Assistance Program (HEAP) 33 St. Lawrence County Department o� Social Services 33 Adirondack Wellness Connections / Unite Us 33

Housing 33 Massena Housing Authority 34 Massena Neighborhood Center 34 Massena Salvation Army 34 Maximizing Independent Living Choices (MILC) 35

Legal Services 35 Legal Aid Society o� Central NY Canton 36 Rural Law Center 36

Transportation 36 St. Lawrence County Public Transit 37 Medicaid Assisted Transportation 37 First Mile Last Mile 37 Volunteer Transportation Center 38 Adirondack Wellness Connects 38

Youth Services 38 St. Lawrence County Youth Services / Safe Harbour 39 Police Activities League o� Massena 39 Horizons Youth Clubhouse 40 Massena Recreation Commission 40

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Adult Education 40 Adult Education, St. Lawrence BOCES 41

Employment 41 Massena Department o� Labor 41

Literacy 41 Massena Public Library 42

Holiday Programs 42 St. Vincent De Paul Society o� Massena Holiday Assistance 42 Massena Salvation Army Holiday Assistance 43 Massena Neighborhood Center Holiday Assistance 43

Area Churches 44 Emmanuel Congregational United Church 44 St. John’s Episcopal Church 44 Sacred Heart Church 45 First United Methodist Church 45 New Testament Church 45 Central Bible Baptist Church 45 Massena Baptist Church 46 St. Mary’s Church 46 Northside Community Church 46 Church o� Christ 46

Schools 46 Je�erson Elementary School 47

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Madison Elementary School 47 Nightengale Elementary School 47 Trinity Catholic School 48 �W Leary Junior High School 48 Massena High School 48

Community Schools 49 Massena Central School Community Schools 49

Crisis Outreach

Law Enforcement

Massena Police Department

(315) 769-3577

NY State Police

(315) 769-3703

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St. Lawrence County Sheri�'s Department

(315) 379-2222

Hotlines & 24 Hour Emergency Assistance

NYS Child Abuse Hotline

(800) 342-3721

NYS Domestic Violence Hotline

(800) 799-7233

NYS Elder Abuse Hotline

(800) 373-2122

National Suicide Prevention Hotline

(800) 273-8255

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Poison Control Hotline

(800) 222-1222

Citizen Advocate Crisis & Recovery Center & Hotline

(518) 481-8160 (center number) (518) 483-3261 (24/7 crisis hotline) (518) 891-5535 (24/7 crisis hotline) (518) 481-8160 ( mobile response unit)

15 Fourth Street, Malone, NY 12953 ● 24 hour crisis center for people with a mental health or

substance abuse emergency

Reachout o� St. Lawrence County Hotline

(315) 265-2422

PO Box 5051, Potsdam, NY 13676 ● Free 24 hour hotline focusing on crisis services and

supportive listening

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Renewal House (Domestic Violence)

(315) 379-9845 ● Provide support for victims o� domestic violence

Mobile Integration Team (MIT)

(315) 769-8441 ext.316

Massena Wellness Center, 23 Maple Street, Massena NY 13662

● Provide clinical intervention and support for people with mental illness

Massena Memorial Hospital Emergency Room

(315) 764-1711

1 Hospital Drive, Massena NY 13662

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Food Assistance

Department o� Social Services - TANF & SNAP

(315) 379-2155

6 Judson Street, Canton ● TANF - Provides temporary assistance to needy families to

help with basic care until they can become sel� su�cient ● SNAP - Supplemental food bene�ts are given to people who

meet income guidelines

Massena Neighborhood Center

(315) 764-0050

61 Beach Street, Massena NY 13662 ● Food pantry available for monthly food packages and

emergency food packages 5 times a year ● Assist with emergencies such as utilities, food, and legal

evictions ● Provide assistance with budgeting, job skills, job search, goal

setting, and family development

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Maximizing Independent Living Choices (MILC) - SNAP Enrollment

(315) 764-9464

156 Center St., Massena NY 13662 ● Provide assistance with applying for SNAP food assistance

and enrollment in health insurance

Massena Meals on Wheels

(315) 769-5083

Harte Haven Shopping Center, 70 E Hat�ield Street, Massena, NY 13662

● Provide home delivered meals 5 days a week to senior and disabled adults

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Massena Salvation Army

(315) 769-5154

178 Victory Rd, Massena NY 13662 ● Provide assistance with food, rent, utilities, emergency

shelter, clothing, and household goods. ● Monthly Food Sense (low cost food package) distribution is

available to all Massena Residents.

Massena Free Community Meal

Kathy Perry (315) 842-1276 Rachael Jordan (561) 543-3133

Fellowship Hall at the First United Methodist Church, 189 Main Street, Massena NY 13662

● Free hot meal every Tuesday o� September-May from 11:30-12:30 and every �ursday o� September - May from 4:00-5;30pm

● No income guidelines and food distribution o� surplus produce

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Back the Pack

Julianne Pa�uin for donations (315) 769-7688 Van Alexander for student referrals (315) 764-3720 ext.3206

● Food packages sent home on weekends with elementary students.

● Food packages delivered to the homes o� Junior High and High School students.

Massena Summer Food Service Program

(315) 764-3710 ext.3114

Jefferson Elementary School, 75 Bayley Rd., Massena NY 13662

● During the summer free breakfast and lunch are available to all children 18 and under without charge.

● Breakfast is served Monday-Friday from 8am-9:15am ● Lunch is served Monday-Friday from 11am-1pm

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St. Vincent de Paul Society o� Massena

(315) 769-1200

128 Main Street, Massena NY 13662 ● Provide assistance with utilities, clothing, household goods,

gad for medical appointments, and prescriptions. ● Emergency food available Monday - Friday from 10am-3pm.

�is is available once every 40 days and can be arranged by phone call.

● Saturday Food Distribution normally takes place on the 3rd Saturday o� the month from 9am-10:30am. Interested parties should call to con�rm the date at the beginning o� the month.

Gabriel Project at St. Vincent de Paul Society o� Massena

(315) 769-1200

128 Main Street, Massena NY 13662 ● Available for pregnant women or those with a child in

household under 3 years old

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● Provide emotional support, clothing up to childrens size 4, new cribs and mattresses, bassinets, baby items, formula, diapers, and baby wipes

Gardenshare

(315) 261-8054

88 NY-310 Canton, NY 13617 ● Food assistance for income eligible county residents with a

focus on local foods ● Bonus Bucks, Double Up Program, Farmers Market Nutrition

Program, and Community Gardens

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Physical Health

Health Insurance

St. Lawrence Health Initiative

(315) 261-4760

6439 NY-56, Potsdam NY 13676 ● A Health Insurance Navigator will meet with families at

home or in school to help sign them up for health insurance

Fidelis Healthcare

(315) 701-7225 ● A Health Insurance Navigator will meet with families at

home or in school to help sign them up for health insurance ● Call to set up an appointment

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Maximizing Independent Living Choices (MILC)

(315) 764-9464

156 Center St., Massena NY 13662 ● A Health Insurance Navigator will meet with families at

home or in school to help sign them up for health insurance ● Call to set up an appointment

North Country Prenatal Perinatal Program (NCPPC)

(315) 788-8533

200 Washington St., Watertown, NY 13601

● A Health Insurance Navigator will meet with families at home or in school to help sign them up for health insurance

● Provide in-home assistance with navigating community services and resources as well as dealing with medical bills

● Call to set up an appointment

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Healthcare & Health Education

Massena Memorial Hospital

(315) 764-1711

1 Hospital Drive, Massena NY 13662 ● Full service hospital o�ering health education, emergency

room, and walk in clinic services ● Walk in Clinic is open Monday-Friday from 10am-5:30pm

Kids Korner Health Clinic

(315) 769-4700

17 Hospital Drive, Massena NY 13662

Massena Free Clinic

(315) 769-8017

139 Main Street, Massena NY 13662 ● Medical Health Clinic for Uninsured Adults ● Open �ursdays from 1:00pm-3:00pm by appointment only

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Community Health Center o� the North Country

(315) 379-8100

4 Commerce Lane, Canton NY 13617 ● O�er primary care, optometry, dental care, behavioral health,

physical therapy, home health care, and WIC services ● Open Monday - Wednesday from 7:00am-7:00pm and

�ursday - Friday 7:00am-5:00pm

DSS: Medical Services / Assistance

(315) 379-2701 ● Medical services include housekeeping, meal preparation,

bathing, toileting, and grooming ● Available through Medicaid, private payment, and private

health insurance ● Access to program is only through a Physician referral

Planned Parenthood

(315) 386-8821

9 Miner Street, Canton NY 13617

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● Pregnancy Prevention Program, Assault Services, and Teen Advocacy Program

St. Lawrence County Public Health Department

(315) 386-2325

Human Service Building, 80 NY-310, Canton NY 13617

● Vaccination & immunization clinics ● Educational resources for lice and bedbugs

Hospice

(315) 264-3105

6085 US-11, Potsdam, NY 13676 ● Provide services to patients, families, and caregivers within

the last six months o� a patient’s life

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Mental Health

Massena Wellness Center

(315) 769-8441

23 Maple Street, Massena NY 13662 ● Provide psychotherapy, psychiatric services, vocational and

wellness counseling, and group therapy for individuals ages 5 years and older

Citizen Advocate Behavioral Health Outpatient Clinic

(315) 764-8076

25 Hospital Drive, Massena NY 13662 ● Provide individual, group, and family psychotherapy as well

as counseling services ● Provide addiction prevention, treatment, and recovery

services ● Open Monday - �ursday from 8:00am-5:00pm

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North Country Counseling Resources

(315) 262-2480

83 Market Street, Potsdam NY 13676 ● Youth and family counseling services

St. Lawrence County Mental Health Services

(315) 386-2167

Human Service Building, 80 NY-310, Canton NY 13617

● Provide individual, group, and family counseling to children, adolescents, and adults

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St. Lawrence Psychiatric Center

(315) 541-2001

1 Chimney Point Dr., Ogdensburg NY 13669

● �ree residental programs on the facility grounds o�er: Adult Services, Sex O�ender Treatment Program (SOTP), and Children & Youth Services

St. Lawrence County Child & Family Support Team

(315) 386-2167

80 State Highway 310, Suite 1, Canton NY 13617

● Individual, group, and family counseling

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Mobile Integration Team (MIT)

(315) 541-2529

23 Maple Street, Massena NY 13662 ● Provide crisis intervention mental health services

Community Health Center o� the North Country Mental Health Services

(315) 379-8100

4 Commerce Lane, Canton NY 13617 ● Help patients connect to counseling, mental health, and

support groups ● Open Monday - Wednesday from 7:00am-7:00pm and


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Substance Use Disorders

St. Lawrence Chemical Dependency Services

(315) 386-2189

21 Harrowgate Commons, Massena NY 13662

● Provide chemical dependency outpatient treatment for all ages as well as medication assisted treatment

St. Joseph’s Addiction Treatment & Recovery Center

(315) 705-6564

17 Hospital Drive, Massena NY 13662 ● Substance use disorder outpatient services including case

management, counseling, and assessments

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Rose Hill Inpatient Facility

(315) 705-6564

100 County Rd. 43, Massena NY 13662 ● Inpatient facility o�ering intensive case management,

assessment, individual and group counseling and recovery groups

Community Health Center o� the North Country

(315) 379-8100

4 Commerce Lane, Canton NY 13617 ● Provide chemical dependency services ● Open Monday - Wednesday from 7:00am-7:00pm and


Grace House

(315) 386-3904

9 East Main Street, Canton NY 13617

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● Transitional, supportive living for 5-7 women in early recovery from addictive disorders

39 Serenity Place

(315) 250-7410

175 East Orvis Street, Massena NY 13662

● Sober clubhouse for people recovering from substance use disorders and their families

● Hosts Alcoholics Anonymous, Narcotics anonymous, and Al-anon meetings

Massena Drug Free Coalition

(315) 713-4861

206 Ford St., Ogdensburg NY 13669

● Community coalition that works for address substance misuse in Massena

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Seaway Valley Prevention Council

(315) 713-4861

206 Ford Street, Ogdensburg NY 13669

● Provide information and education programs regarding substance abuse awareness and prevention

Family Support Navigator

(315) 713-4861

206 Ford Street, Ogdensburg NY 13669

● Provide support and referral services to family members a�ected by substance abuse

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Human Services

Northeast Parent & Child Society

(518) 573-8500

43 Broadway St. Suite 12, PO Box 765 Saranac Lake, NY 12983

● Free Health Home Care Management Services for children and families

● Case management and coordination o� services for eligible children

North Country Prenatal / Perinatal Council

(315) 788-8533

200 Washington St. Watertown, NY 13601

● Reproductive, Maternal, and Women’s Health Services

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Massena St. Vincent de Paul Society o� Massena

(315) 769-1200

128 Main St., Massena NY 13662 ● Provide assistance with utilities, clothing, household goods,

gas for medical appointments and prescriptions. ● Provide holiday assistance ● Open Monday-Friday 10am-3pm


(315) 769-5154

178 Victory Rd., Massena NY 13662 ● Provide food, rental assistance, utility assistance, emergency

shelter or clothing, household items, and a thri� shop ● Provide holiday assistance ● Open Monday-�ursday 8:30am-12:30pm

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(315) 764-9464

156 Center St., Massena NY 13662 ● Provide information and referral, bene�ts advisement,

advocacy, home health care, housing, peer mentoring, insurance enrollment assistance, and community education

● Provide assistance with applying for SNAP food assistance and enrollment in health insurance


(315) 764-0050

61 Beach Street, Massena NY 13662 ● Families looking for assistance must provide proo� o� income

for everyone in the household ● Food pantry, emergency food packages, housing choice

voucher program, clothing and household supplies ● Provide holiday assistance

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Home Energy Assistance Program (HEAP)

(315) 379-2323

6 Judson Street, Canton NY 13617 ● Heating assistance for income eligible residents

St. Lawrence County Department o� Social Services

(315) 379-2111

6 Judson Street, Canton NY 13617 ● Provide temporary assistance to eligible residents

Adirondack Wellness Connections / Unite Us

(833) 235-9355

www.adkwellnessconnections.org ● Coordinated referral network platform

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http://www.adkwellnessconnections.org/

Housing

Massena Housing Authority

(315) 764-1706

20 Robinson Rd, Massena NY 13662 ● Rental housing units for low-income elderly persons, people

with disabilities, and families


(315) 764-0050

61 Beach Street, Massena NY 13662 ● Provide an up-to-date list o� available apartments and

landlords


(315) 769-5154

20 Russell Rd., Massena NY 13662

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● Provide assistance with rental evictions and utility disconnect notices

● Open Monday-�ursday 8:30am-12:30pm


(315) 764-9464

156 Center St., Massena NY 13662 ● Assistance with payment o� back bills and security deposits

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Legal Services

Legal Aid Society o� Central NY Canton

(315) 386-4586

17 Hodskin St, Canton NY 13617 ● Provide free civil legal services to low income residents o� St.

Lawrence County

Rural Law Center

(315) 769-2500

256 East Orvis Street, Massena, NY 13662

● Provide legal assistance for low-income, rural individuals in the areas o� family law, consumer debt, and a�ordable housing.

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Transportation

St. Lawrence County Public Transit

(315) 386-2600

6 Commerce Lane, Canton, NY 13617 ● Provide low cost public transportation around St. Lawrence

County ● Exact fare is needed

Medicaid Assisted Transportation

(866) 722-4135 ● Non-emergency transportation for medical purposes for

Medicaid recipients ● Call 48 hours in advance to arrange a ride

First Mile Last Mile

(315) 386-2600 ● Call 48 hours in advance between the hours o� 6am and 4pm

to arrange your ride

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● A driver picks up and drops o� people who live over a mile from the Public Transit stop

Volunteer Transportation Center

(315) 714-2034

6587 US Highway 11, Canton NY 13617 ● Provides non-emergency medical transportation for

individuals on Medicaid ● Open 8am-4:00pm Monday-Friday

Adirondack Wellness Connects

(315) 261-4760

6439 NY-56, Potsdam NY 13676 ● Non-medical transportation for individuals on Medicaid ● Create a referral on https://www.adkwellnessconnections.org/ ● Referral must be made 48 hours in advance

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https://www.adkwellnessconnections.org/

Youth Services

St. Lawrence County Youth Services / Safe Harbour

(315) 379-9464

80 State Highway 310, Canton NY 13617

● Provide summer youth employment programs

Police Activities League o� Massena

(315) 705-6075

30 Bayley Rd, Massena NY 13662 ● Provide a�er school care from 2:30-6pm for children in

grades 2-12 while school is in session

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Horizons Youth Clubhouse

(315) 705-4203

55-58 Main Street, Massena NY 13662 ● A�er school clubhouse for youth ages 12-17

Massena Recreation Commission

(315) 769-3161

180 Harte Haven Plz, Massena NY 13662

● Coordinate Massena Parks, Playgrounds, Sports, Fitness, Arena Schedule, Beach, Summer Rec. Program, Frog Jumping Contest, Youth Fishing Derby, So�ball and Events

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Adult Education

Adult Education, St. Lawrence BOCES

(315) 353-6693

Massena Library, 41 Glenn Street, Massena, NY 13662

● Sel� paced courses for adults to gain employment

Employment

Massena Department o� Labor

(315) 769-3596

35 Glenn Street, Massena, NY 13662 ● Provide adult career and continuing education services

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Literacy

Massena Public Library

(315) 769-9914

41 Glenn Street, Massena, NY 13662 ● O�er a full range o� community services and activities for

adults and children, including computer access, story programs for preschoolers, outreach for seniors, and summer reading clubs for children and teens

Holiday Programs

St. Vincent De Paul Society o� Massena Holiday Assistance

(315) 769-1200

O��ice Building - 124 Main Street, Massena, NY 13662

● Open Monday-Friday 10am-3pm

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● Accepts holiday assistance applications from October 21st - November 27th

● Families looking for assistance must provide: proo� o� residence, identi�cation for everyone in the household, and clothing sizes for children up to the age o� 17

● Families receive gi�s and a book for children along with ingredients for a full holiday meal

Massena Salvation Army Holiday Assistance

(315) 769-5154

20 Russell Rd., Massena NY 13662 ● Open Monday-Friday 9:30am-1:30pm ● Accepts holiday assistance applications from October 28-

November 15th ● Families looking for assistance must provide the following:

proo� o� expenses, photo ID for all adults in the home, a birth certi�cate or health card for each child in the home

● Families receive new toys for children and ingredients for a holiday meal

Massena Neighborhood Center Holiday Assistance

(315) 764-0050

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61 Beach Street, Massena NY 13662 ● Open Monday-Friday 9am-2pm ● Accepts holiday assistance applications from November 1st-

December 6th ● Families looking for assistance must provide proo� o� income

for everyone in the household ● Families receive gi� cards for children and ingredients for a

holiday meal

Area Churches

Emmanuel Congregational United Church

(315) 769-8523

39 West Orvis St., Massena, NY 13662

St. John’s Episcopal Church

(315) 769-2503

139 Main St., Massena NY 13662

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Sacred Heart Church

(315) 769-2469


First United Methodist Church

(315) 769-8036


New Testament Church

(315) 769-9951

265 Andrews St., Massena NY 13662

Central Bible Baptist Church

(315) 705-6511

21 Columbia Rd., Massena NY 13662

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Massena Baptist Church

(315) 769-0898

5 Dover St., Massena NY 13662

St. Mary’s Church

(315) 764-0239

105 Cornell Ave., Massena NY 13662

Northside Community Church

(315) 769-6697

41 North Main St., Massena NY 13662

Church o� Christ

(315) 769-5867

16 Stephenville St., Massena NY 13662

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Schools Je�erson Elementary School

(315) 764-3730

75 Bayley Rd, Massena NY 13662

Madison Elementary School

(315) 764-3740

25 Owl Ave, Massena NY 13662

Nightengale Elementary School

(315) 764-3750

84 Nightengale Ave, Massena NY 13662

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Trinity Catholic School

(315) 769-5911

188 Main Street, Massena NY 13662

�W Leary Junior High School

(315) 764-3720

1 School Street, Massena NY 13662

Massena High School

(315) 764-3710


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Community Schools Massena Central School Community Schools

Kristin Colarusso-Martin (315) 764-3710 ext.3621


A Community School brings together local schools and community resources to meet the needs o� families and help support student learning. Some initiatives o� Massena Central School Community Schools include: ● Individual support and resource coordination for families ● Clothing and personal hygiene pantries for students at the

public schools in Massena ● Massena Free Book Boxes housed throughout the Massena

Community ● Ready 4 School distributes free school supplies, books,

bicycle helmets, and clothing to Massena families

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Notes

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Massena Central Schools Our Kids. Our School. Our Community.

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introduction · free 24 hour hotline focusin g on crisis services and ... all children 18 and under...

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