introduction to austin
TRANSCRIPT
Introduction:Austin Tech Consulting
Purpose and Objectives
Who is Austin Tech?
What does Austin Tech do?
What is Austin’s methodology / approach?
What will Austin Tech find?
How does Austin Tech get paid?
Why Austin ?
Next Steps
Austin Technology Consulting – Brief Introduction
In business since 2001
Became a subsidiary to AustinDal LLC in 2009
Formed by Ex-IBM, and Ex-Big 6 employees after recession of 2001
We bring best business practices from most of the technology leaders
We primarily focus on business and IT process improvement
Every business leadership has two key objectives
Cutting Cost
Productivity gains / efficiency gain
This can only be achieved by optimizing the business and IT processes.
Most of the times people have these objectives but don’t know where to begin from.
What does Austin Tech do?
Business and IT Process Improvement
Telecom Expense Management (Cutting telecomm expenses or showing you a different perspective to how to manage your telecomm environment
ITIL Process implementation. An accountability platform to ensure operations are performing at their level best
IT Help Desk / Service Desk optimization
CMMI Assessment – Score card assessment on your organization operational and functional maturity level
Cisco Managed and Master Certification – Assist in achieving these certifications
…What does Austin Tech do?
IT Audits – Identifying risks associated with IT operations
Due Diligence Process Assessments – Provides an un-biased assessment and assist in correct decision making .
Business and IT Risk Assessments
SAS-70 Certifications Type 1 and Type 2
Security Assessment – Vulnerabilities / Threats and their mitigations
On-boarding / Off-boarding. Reducing HR time to bring on/off board employees
Train – Educate and train on new processes to ensure successful adaptation by the organization
What is Austin’s methodology / approach?
Initial meeting with Stakeholders
Score Card Assessment
Benchmark baseline
Data Collection
Data Analysis / Assessment
Findings workshop
Process Improvement Workshops
Implementation
Training
Benchmark Improvements
Comparison Analysis
Show Tangible Value Gain
Sign-off completion
What will Austin Tech find?
Based upon score we know where to focus our assessments
Identify drainage points based upon criticality and complexity
Benchmark the baseline on efficiency levels
Benchmark productivity levels
Identify operational SLAs and OLAs
How does Austin Tech get paid?
We work in two key models;
Time and Material
Hourly rate varies per role
Fixed Price with 25% on achieving desired targets
% of savings or productivity gained or cost savings
Customers & References