introduction to data.com enterprise solutions

17
Introduction to Data.com Enterprise Solutions Shaun Flaherty Account Executive Ben Metcalfe Sales Engineer Jamie Domenici Director, Marketing

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Learn more about accurate business data from Data.com. Webinar deck from Nov., 2011

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Page 1: Introduction to Data.com Enterprise Solutions

Introduction to Data.com Enterprise Solutions

Shaun Flaherty Account Executive

Ben Metcalfe Sales Engineer

Jamie Domenici Director, Marketing

Page 2: Introduction to Data.com Enterprise Solutions

Two Ways to Ask Questions

Questions Box on Webinar

OR

Twitter hashtag #futureofbusinessdata

Page 3: Introduction to Data.com Enterprise Solutions

Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2011. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Page 4: Introduction to Data.com Enterprise Solutions

Data.com is Salesforce.com’s Fastest Growing Business

Magic Quadrant for Customer Service Call

Centers

Market Leadership

Sales & Customer Solutions

Technology Partner of the Year

Rising Star Award

Customer Success

Winner for “Best Online Directory and Business

Leads Service”

Michael Rogan Business Intelligence Lead

Model of Excellence

Customer Growth Contributor Growth

Page 5: Introduction to Data.com Enterprise Solutions

Announcing Data.com: The Most Complete Source of Accurate Business Data

Companies

People

Page 6: Introduction to Data.com Enterprise Solutions

Data.com Contact Community: The Fastest Growing Business Contact Database

Accurate Contact Data 30 million crowd-sourced contacts 1 million new contacts a month

Socially Powered by the Crowd 2 million community members 40% sharing by corporate customers

•! Target with a Broad Range of Titles •! Take Action with Real-Time Updates

Page 7: Introduction to Data.com Enterprise Solutions

Data.com Contacts Community: Policed in four environments

2.0 Million+ members

40% of customers share their data

1.2 Million updates per month Users can flag bad data

Page 8: Introduction to Data.com Enterprise Solutions

The Analysts Agree Data.com Contacts are More Accurate

Jigsaw has extremely high accuracy rates and

completeness of information, as compared

with our other business contact data providers.

Jigsaw customers found the accuracy of contact

information was 10 to 40 percent better than

traditional data sources.

Page 9: Introduction to Data.com Enterprise Solutions

D&B: The Leader in Accurate Company Data

Accurate Company Data 200 million company records 90+ unique �elds of information

Leading the Industry for Decades 170 years of business insight

•! Segment with Accurate Company Data •! Prepare with In-Depth Research •! Penetrate and Increase Up-Sell and

Cross-Sell with Family Trees

Page 10: Introduction to Data.com Enterprise Solutions

Data.com Automatic Data Enhancements from the Cloud

Account Data Today •! 4 Million Company Profiles •! 80% NA Data •! 12 fields of data

Account Data with Automatic D&B Integration in Fall 2011 •! 200 Million Company Profiles •! 200+ Countries & Territories •! 12+ fields of data standard •! Upgrade options for more

fields

Page 11: Introduction to Data.com Enterprise Solutions

What we Sell Today

Data.com Lists

Data.com Clean

Data.com Corporate

•! Unlimited Account Viewing

•! Unlimited Contact Viewing

•! Real-time Data Cleanse

•! Integrated into Salesforce

•! Targeted Lists from Jigsaw.com

•! Real-time online creation •! Custom with your criteria

•! Delivered online or via FTP •! Access to Full Database

•! List Cleaning •! Master File Creation •! Duplicate data flagging •! Fill in missing information •! Increase CRM adoption

Page 12: Introduction to Data.com Enterprise Solutions

Build Accurate Territory Plans 180 Million accurate company records with employee size, revenue and industry Instantly Contact Decision Makers Live feed of 30 Million complete business contacts with broad titles to reach deeper into accounts Find Influencers Faster 36,000 contacts added daily by 2 million users

World’s first integrated Database Find new contacts right from within your CRM

Data.com for Salesforce Accurate Business Data in One Click

Page 13: Introduction to Data.com Enterprise Solutions

Clean

Create Actionable Contact Records Append missing data to transform incomplete records

Save Money, Eliminate Waste Identify dead and duplicate data Improve Productivity Shorten sales cycles and jump-start CRM adoption

Data.com Clean The Power of Accurate Business Data

Page 14: Introduction to Data.com Enterprise Solutions

Data.com Lists Targeted Data to Shorten Sales Cycles

Build Better Marketing Campaigns Custom Build Contact Lists

Prospect Faster Instant Access to the Contacts Sales Needs

Full File Access Unlimited Usage of Our Complete File

Page 15: Introduction to Data.com Enterprise Solutions

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Page 16: Introduction to Data.com Enterprise Solutions

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Page 17: Introduction to Data.com Enterprise Solutions