introduction to insurance basics insurance concepts

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HISTORY OF INSURANCE HISTORY OF INSURANCE England in the 1600s Ships and cargoes Owners and merchants Lloyds of London Common Law

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Page 1: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

HISTORY OF HISTORY OF INSURANCEINSURANCE England in the 1600s Ships and cargoes Owners and merchants Lloyds of London Common Law

Page 2: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

MARINE INSURANCEMARINE INSURANCE

OCEAN - cargo over water INLAND - cargo over land

Page 3: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

SHIPS AND CARGOESSHIPS AND CARGOES

Page 4: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE IN THE USAINSURANCE IN THE USA FIRE INSURANCE

– Other perils added gradually– Each company wrote own

contracts– Contracts were long, complex,

varied

Page 5: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE IN THE USAINSURANCE IN THE USA STANDARDIZED POLICIES

– Massachusetts first - 1880s– NY standard fire policy - adopted

by all states 1943– More policies being standardized

every year

Page 6: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE IN THE USAINSURANCE IN THE USA

CURRENT– All states but 4 have same basic

standard fire policy. Texas is one.– Many states have similar auto

policies. Most use same rates (ISO). Texas is different.

– Texas Dept. of Ins. sets rates, forms and rules for personal auto and property insurance. But many types of policies not regulated by State.

Page 7: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

TYPES OF INSURANCE TYPES OF INSURANCE COMPANIESCOMPANIES

STANDARD (ADMITTED) CARRIERS

GOVERNMENT INSURERS NON-STANDARD (NON-

ADMITTED) CARRIERS REINSURERS

Page 8: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

Standard (Admitted) Standard (Admitted) CarriersCarriers– Stock Companies - Owned by

stockholders/investors. Managed by Board of Directors. Purpose to make a profit. Examples: Aetna, Travelers.

– Mutuals -cooperatives - operate like stock companies but owned by members. Can pay dividends (Ex: USAA) or can use profits to give lower rates ( Ex: State Farm).

– Exchanges - groups of individuals (subscribers) who insure each other (reciprocal). Managed by Attorney in Fact. Example: Farmers

Page 9: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

Government InsurersGovernment Insurers

FEDERAL - NFIP, Crop Insurance, FDIC

STATE - Texas auto & windstorm pools, now MAP

Page 10: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

Non-Standard (Non-Non-Standard (Non-Admitted) Carriers Admitted) Carriers

ALSO KNOWN AS THE EXCESS & SURPLUS MARKET

NO MARKETS AVAILABLE THRU STANDARD INSURERS– Must be declined by standard

markets– Example: Jet Skis, Hot Air

Balloons

Page 11: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

ReinsurersReinsurers FORM OF INSURANCE BETWEEN

INSURERS. HELPS INSURERS EXPAND THEIR

CAPACITY (Example: $2,000,000 home) TAKES SOME “HEAT” OFF PRIMARY

INSURERS.– Primary - the first insurer who pays on a

loss– Excess - the second company that pays on a

loss after insurance limits of first company are used up.

Page 12: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

BASIC INSURANCE BASIC INSURANCE DEFINITIONSDEFINITIONS RISK - Uncertainty regarding

(financial) outcome (loss). INSURANCE - A social device

for dealing with risk POLICY - a contract of

insurance which promises to provide protection in the event of a covered loss.

Page 13: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

DEALING WITH RISKDEALING WITH RISK INDIVIDUALS

– RETAIN RISK»Can’t do anything about it (airplane falls on

house)»Choose to ignore risk (don’t buy flood

insurance)

– AVOID RISK»Don’t buy in earthquake area»Move away from flood areas

– REDUCE RISK - good roof or alarm system– TRANSFER RISK - buy insurance

Page 14: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

DEALING WITH RISKDEALING WITH RISK

INSURANCE COMPANIES– SPREAD RISK

»Geographical - different. areas»Financial - different $ ranges

– REDUCE RISK»Underwriting guidelines»Discounts (alarms, non-smokers,

defensive driving)

Page 15: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

LAW OF LARGE LAW OF LARGE NUMBERSNUMBERS The larger the number of separate-

but-similar risks in a group, the more predictable future losses become.

Insurance companies must predict losses on a group basis in order to arrive at fair premiums for individuals within groups.

Page 16: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

MORE INSURANCE MORE INSURANCE DEFINITIONSDEFINITIONS PERIL - the immediate, specific

cause of a loss.– Named Perils - such as fire, lightning.

Burden of proof of loss is on insured. Must be able to prove loss occurred from a covered peril.

– All Risk - everything covered except what’s excluded. Burden of proof is on company. Must prove the loss was excluded or pay.

Page 17: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

MORE INSURANCE MORE INSURANCE DEFINITIONSDEFINITIONS PROXIMATE CAUSE - a covered peril

is the proximate cause (immediate, specific) of a loss if it initiates an unbroken chain of events leading to a covered loss. Without it no loss would have occurred. – DIRECT PHYSICAL LOSS (lightning

strikes building)– INDIRECT/CONSEQUENTIAL LOSS (loss

of use)

Page 18: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

MORE INS. DEFINITIONSMORE INS. DEFINITIONS HAZARD -situation that introduces or

increases chance of loss from a peril.– Physical Hazards (mfg. fireworks in garage,

child care in home, unfenced pool)– Moral Hazards - dishonest acts of insured

which increase chance of loss. Character, living habits, financial responsibility. (Fake claims to get money when out of a job).

– Morale Hazards - attitudes of insureds that increase possibility of loss. (Fails to fix roof when needed: let insurer pay after storm).

Page 19: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

BASIC INSURANCE BASIC INSURANCE PRINCIPLESPRINCIPLES INDEMNITY - property insurance is a

contract of indemnity - it returns insured to financial position prior to loss. No profit permitted. Life ins. is not indemnity: it pays total sum if loss (death) occurs.

LIABILITY - legal responsibility for a loss to someone else (3rd party). BI or PD. Casualty insurance provides this type of coverage.

Page 20: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE PRINCIPLES INSURANCE PRINCIPLES Cont’d.Cont’d. INSURABLE INTEREST must exist in

order to have a legally enforceable contract– Life Insurance - not required if insured

purchases policy: if other party purchases, must have I.I. at the time of purchase

– Property/Casualty Insurance - all parties named must have I.I. at time of loss. Each party with interest is covered only up to that amount.

Page 21: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE PRINCIPLES INSURANCE PRINCIPLES Cont’d.Cont’d.

COINSURANCE - requirement that property be insured to at least 80% of replacement cost or be penalized in the event of a partial loss.

VALUED POLICY - In Texas full policy amount is paid in the event of a total loss.

Page 22: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE PRINCIPLES INSURANCE PRINCIPLES Cont’d.Cont’d. BASIS OF COINSURANCE

– Actual Cash Value - what item(s) worth at time of loss (value of used goods).

– Replacement Cost - what it would cost to replace item(s) at today’s prices

Page 23: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE PRINCIPLES INSURANCE PRINCIPLES Cont’d.Cont’d. CALCULATING COINSURANCE

– Amount of insurance the client purchased

– Divided by amount of insurance client should have purchased

– Multiplied by the amount of the loss– Less the deductible– Equals the amount which will be

paid on the loss

Page 24: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

INSURANCE PRINCIPLES INSURANCE PRINCIPLES Cont’dCont’d AMBIGUITY in policy language is

interpreted in the insured’s favor by the courts. The state and/or insurance company writes the insurance contract and it’s assumed that they write it in their favor.

IMPORTANCE OF COURTS IN INSURANCE DECISIONS - new policy language and provisions are tested through court system

Page 25: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

AGENTS DUTIES AND AGENTS DUTIES AND RESPONSIBILITIESRESPONSIBILITIES

AGENT - the authorized representative of an insurance company– Has authority to act for insurer by

written contract. Contract may be terminated if agent acts improperly

– Is paid commission for work done for the company

– Has binding authority as granted by the company

– Owes primary allegiance to the company

Page 26: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

Agent’s Duties and Agent’s Duties and Responsibilities Cont’d.Responsibilities Cont’d.

AGENCY - a fiduciary relationship in which one entity (the principal) authorizes another (the agent) to act on its behalf in dealings with 3rd parties

FIDUCIARY - a relationship in which agent takes in/handles money and signs contracts on behalf of the principal and is accountable.

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Agent’s Duties and Agent’s Duties and Responsibilities Cont’dResponsibilities Cont’d AGENTS AUTHORITY

– EXPRESS - whatever is agreed to in the contract

– IMPLIED - other acts necessary to carry out express authority (Examples: advertising using company’s logo; hiring a solicitor)

– APPARENT - based on 3rd party’s reasonable belief that the agent has the authority. (Example: agent has binders, applications, company logo in office; therefore assumed to represent company

Page 28: INTRODUCTION TO INSURANCE BASICS INSURANCE CONCEPTS

Agent’s Duties to Agent’s Duties to CompanyCompany LOYALTY - to interests of company OBEDIENCE - to all lawful instructions. (Ex:

binding authority suspended during hurricanes)

REASONABLE CARE - to avoid injury to the principal.

ACCOUNTING - for principal’s property/money. (Ex: premium pmts., computer equipment, manuals)

INFORMATION - disclosure of all known facts about accounts

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THE ENDTHE END