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Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect Michigan State University Your High resolution photo October 23-24, LIPS Doha, Qatar

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Page 1: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Introduction to Lean In Public Sector

Amr Abdel-Azim Senior Architect – Michigan State University

Your High resolution photo

October 23-24, LIPS Doha, Qatar

Page 2: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

• In 2007 Nokia, Samsung, Motorola, Sony Ericsson and LG collectively controlled 90% of the industry global profit.

• By 2016 the iPhone singlehandedly generated 92% of Global profits

• Marriott versus Airbnb

– Marriott International, founded 90 years ago, 759,000 rooms in 87 countries

– Airbnb, founded 2008; 3,000,000 rooms, 191 countries

• Uber versus Traditional car rentals Taxi Business

– Uber started 2009, its revenue in 2016 was $6b. Impact on car rentals and taxi business

• Jeff Bezos: “focus on the customer as opposed to obsession over the competitor”

Recent Business Model Examples

Page 3: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Productivity Improvement

Page 4: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

vision

CHANGE = D x V x F x CL

We have a Mandate for Change

first steps

dissatisfaction creative leadership

Page 5: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Integrated Project Delivery Case Study:

• College Goals and Needs. • Create an iconic presence • Student Focused • Earlier Study and Benchmark. • Integrate with the existing neighborhood

surroundings • Integrated Project Delivery (IPD) Project, true

Multi-Party Contract.

Business College Complex – Addition No. 2 – Pavilion

Page 6: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

10/25/2018

Multi-Agreement Contract Structure

Owner

Michigan State University

Construction Manager Clark Construction

Trade Partners

Plumbing/.HVAC

J E Green

Electrical

Superior Electric

Glazing

Douglas Steel

Controls

BCI

Mechanical

Dee Cramer

Consultant Architect of Record

FTC&H

Design Architect

LMN

GSI

DA & GC

(15) (6)

Page 7: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Bonus

Page 8: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Business College Complex – Addition No. 2 – Pavilion

Page 9: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Business College Complex – Addition No. 2 – Pavilion

Page 10: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Business College Complex – Addition No. 2 – Pavilion

Page 11: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Business College Complex – Addition No. 2 – Pavilion

Page 12: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Business College Complex – Addition No. 2 – Pavilion

Target Cost

Page 13: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 14: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

MSU Business College Complex – Pavilion

Page 15: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Business College Complex – Addition No. 2 – Pavilion

Page 16: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Shaw Hall Dining Center (Before)

Page 17: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Set-based Design

Shaw Hall Dining

Page 18: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Shaw Hall Dining Center (After)

Page 19: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Shaw Hall Dining Center (After)

Page 20: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Shaw Hall Dining Center (After)

Page 21: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

BUILDING A NEW CAMPUS AMERICAN UNIVERSITY OF SHARJAH

Page 22: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 23: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

American University of Sharjah

Page 24: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 25: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 26: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 27: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 28: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 29: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 30: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 31: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 32: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 33: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 34: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 35: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Lean In Public Sector LIPS2019

Page 36: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Lean In Public Sector

• Who’s LIPS? • Lean in the Public Sector (LIPS) is an

international forum that promotes the application of lean principles and methods in public sector organizations worldwide

• A Forum that educates, informs, shares,

and inspires Lean practice • Began in 2007 working with California’s

Department of Transportation

Page 37: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Lean In Public Sector

• Why Public Sector?

• Serving everyone • Big Organization, Slow, excessive

bureaucracy • Over Staffed and Under Utilization of

Capacity • No personal benefit in success • Technological Gap • Organic Accumulation of Policies

Page 38: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Lean In Public Sector

• Why Public Sector?

• Anti-corruption • Public Confidence/Transparency • Equal Opportunity for Work • Unstable Leadership

Page 39: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Lean In Public Sector • What we do?

• Organize of an annual meeting to develop international network of like-minded professionals.

Page 40: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

LIPS Post Conference Map

Santiago,

Chile

Berkeley,

CA, USA Washington,

DC

Barcelona,

Spain

Karisruhe,

Germany

Nottingham,

UK

Helsingor,

Denmark Tampere,

Finland

Brisbane,

Australia

New Delhi,

India

Dublin,

Ireland

Seoul, North

Korea

Doha, Qatar

Page 41: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

Lean In Public Sector

• What we do?

• Organize of an annual meeting to develop international network of like-minded professionals.

• Providing training workshops, seminars. • Collaborate with other Lean organizations in

achieving LIPS mission. • Community of Practice

Page 42: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

USA / Canada:

Michael Bade,

Tariq Abdelhamid

Peru:

Jorge Izduierdo

Chile:

Luis Alarcon

United Kingdom:

Derek Drysdale

Ireland:

Paul Ebbs,

Brian Clare

Spain:

Victor Roig

Germany:

Shervin Hagsheno

Finland:

Lauri Merikallio

Pekka Petajaniemi

India:

N. Raghavan

Australia:

Christina Levinson

New Zealand:

Vicente Gonzalez

Singapor/Malaysia/Indonesia:

Dr. Christy Gomez

Japan:

Akira Inokuma

Estonia:

Margarita Leonova

Qatar, Gulf States:

Abdulla Yaqoub Al

sayed

Denmark:

Jakob Lemming

LIPS World Contacts Map

Page 43: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 44: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

So, where is My Organization

Stand?

Page 45: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect
Page 46: Introduction to Lean In Public Sector - LIPS 2019lips2019.com/wp-content/uploads/2019/10/LIPS-Qatar-2019-.pdf · Introduction to Lean In Public Sector Amr Abdel-Azim Senior Architect

REFLECTION • Questions