introduction to management & organizations [chapter 01]

8/10/2019 Introduction to Management & Organizations [Chapter 01]

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Introduction to Management &Organizations

Chapter 01


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Who Managers A


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1. Manager

Someone who coordinates andoversees the work of other people inorder to accomplish organizationalgoals.

Individual who directs the activitiesof others.

Managers are there, in everyorganization, at various capacities. E.g. HODs E.g. Branch Manager in a Bank


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2. Non-Managerial Employees/ Operatives

People who directly work on a jobor task and have no responsibilityfor overseeing the work of others.

E.g. Lectures in your Department. E.g. An employee making a shirt in

a garment factory.


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3. Levels of Management/ Titles of Managers

There are three levels of managers in anorganization:

1) Top Managers2) Middle Managers

3) Front-line Managers

In different organizations they havedifferent titles and different tasks toperform.


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Top ManagersIndividuals who are responsible for makingdecisions about the direction of theorganization and establishing policies thataffect all organization members.E.g. Vice Chancellor in a University.

Middle ManagersIndividual at levels of management between thetop management and front-line management.E.g. Dean of a faculty.

Front-line ManagersIndividuals responsible for directing day-to-day activities of operative employees.E.g. Chairman of a Department.

SupervDepa

CFBusin

CEO, P


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What is Managemen


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Management Coordinating and overseeing the work activities of others so that theiractivities are completed efficiently and effectively.

Managerial Concerns Effectiveness

Doing the right things Attaining organizational goals. To Achieve your assigned Targets/Goals. Getting more than target output by using

same resources.

Efficiency Doing things right

Getting the most output for the leastinputs.

Achieving your goal or target withminimum resource usage, time andfinance are two major resources to achieveany goal.

Means

(Efficiency)

R e s o u r c e

U s a g e

GOAL

LowWaste


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Examples

Discussed in class already, students are directed to self generate four examplesregarding efficiency and effectiveness.


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What Managers D


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1. Functional Approach

PlanningDefining Goals,establishing strategies,developing plans tocoordinate activities.

Organizing Determine what needsto be done, how itwould be done andwho will do it?

LeadingDirecting andmotivating employeesand resolving conflicts .

ControllingMonitoring activitiesto ensure that they areaccomplished asplanned.

OrganizationsGOAL

I want toForeign S(Strategy

GRE IResearAvailinGetting

Reached USAStart Doing StudyWorking with Supervisor

Progress report bySupervisor


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2. Management Roles Approach (Mintzberg)

Interpersonal roles (Human Beings)

Figurehead (Represents Organization) Leader (Work with and through people) Liaison (Make internal and external networks)

Informational roles (Information) Monitor (Over see all information flowing in organization) Disseminator (Distribute information within organization)

Spokesperson (Give information to external stakeholder) Decisional roles (Decision)

Disturbance handler (Resolve conflicts with stakeholders) Resource allocator (Distribute Human & Financial resources) Negotiator (Make deals on behalf of company with stakeholders)

M a n a g e r

i a l B e h a v

i o r


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3. Skills Approach

Conceptual skills The ability to think and conceptualize about

abstract and complex situations concerning theorganizations future.

Most important are leadership skills. Human skills

The ability to work well with other people. Most important are communication skills.

Technical skills Knowledge and proficiency in a specific field. Most important are file related scientific skills.


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What is an Organization


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Organization

A deliberate arrangement of people to achievespecific goal.

GOAL

1. Specific GOAL 2. Peoples 3. Deliberate Str


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Management Process..

Human resource Financial resource Technological

resource

Input

Planning Organizing Leading Controlling

Process Products Services

Outpu

F e e d B a c k

introduction to management & organizations [chapter 01]

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