Introduction to OBSatya Prakash Joshi

Concept of Organizational Behavior

• Organization are human associations for achieving goals.

• Behavior is sum total of observable human activities. They can be walking, talking, eating, sleeping and working.

• Organizational behavior is the study of human behavior at work in organizations. It is concerned with organizations. It aims to improve organizational performance.

Definitions

• Fred Luthans

• Organizational behavior is the understanding, prediction and management of human behavior in organizations.

• Stephen Robbins

• Organizational behavior investigates the impact that individual groups and structure have on behavior within organizations toward improving an organization’s effectiveness

Characteristics of OB

• Behavioral Focus

• Goal-Oriented

• Multiple Levels

• Systematic Study

Organizational Relations

• Organizational relations emphasize the importance of people in organization. They give importance to interaction and cooperation among people in a group.

• Organizational relations regard employee satisfaction as the key determinant of organizational performance. Good OR leads to

• Job satisfaction

• Low absenteeism

• Low Turnover

• Few Accidents

Importance of OR

• Understanding the individual in organization

• Improve interpersonal relations

• Increase satisfaction

• Cordial labour relations

• Better management

Critical behavioral issues confronting the managers

Human beings are complex and different. Two different people act different at same situation.

• Improving Quality and Productivity

• Improving peoples skills

• Managing work force diversity

• Balance work life needs

• Empowering employees

• Managing changes

• Improving ethical behavior

• Managing information technology

• Responding to globalization

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