introduction to social media for good samaritan society staff members

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Social Media at Work Introduction for Good Samaritan Society staff members July 2015

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Page 1: Introduction to social media for Good Samaritan Society staff members

Social Media at WorkIntroduction for

Good Samaritan Societystaff members

July 2015

Page 2: Introduction to social media for Good Samaritan Society staff members

The Good Samaritan Society ison seven social platforms.

Connect to our pages by visitingwww.good-sam.com.

Click the buttons at the top of the page.

Page 3: Introduction to social media for Good Samaritan Society staff members

Social media explainedTwitter: I’m eating a #DonutFacebook: I like donutsInstagram: Here’s a vintage photo of my donutYouTube: Here I am eating a donutLinkedIn: My skills include donut eatingPinterest: Here’s a donut recipeGoogle+: I’m a Google employee who eats donuts

Page 4: Introduction to social media for Good Samaritan Society staff members

Twitter

Page 5: Introduction to social media for Good Samaritan Society staff members

• Best platform for news, timely updates, chats

• 140 characters (that includes pictures!)• Follow – See tweets of interest by

someone• Favorite – To show you “like” a tweet

Page 6: Introduction to social media for Good Samaritan Society staff members

• Retweet (RT) – To share a tweet. Also allows you to add your own commentary, etc.

• Direct message – To send a message unseen directly to a follower. Follow must be mutual. Not used often; considered “spammy”

Page 7: Introduction to social media for Good Samaritan Society staff members

• We are @goodsam Use this to find us, follow us, mention us. This is our “handle.”

• Our hashtag is #TheGSSWay. Use this when possible to help others join in conversations with us & about us.

• Please don’t use #GoodSam.

Page 8: Introduction to social media for Good Samaritan Society staff members

Hashtags ( # )• Use these to join a conversation • Many users who add the same

hashtag to a tweet cause the hashtag to “trend”

• Useful to engage, create, exchange conversation; gives structure to Twitter chats

Page 9: Introduction to social media for Good Samaritan Society staff members

Why follow us? • Recently named Top 3 Twitter account

among long-term care providers• Our tweets, on average, pass before the

eyes of 90,000 people monthly• Followers have tripled in a year• Followers include

White House Office on Aging (514K), AgeWave (200K), & AARP (90K)

Page 10: Introduction to social media for Good Samaritan Society staff members

https://twitter.com/goodsam

Page 11: Introduction to social media for Good Samaritan Society staff members

LinkedIn

Page 12: Introduction to social media for Good Samaritan Society staff members

What’s the point of LinkedIn?

LinkedIn is where career-minded people connect.• 1 in 3 business professionals is on

LinkedIn.• 200 million total users• 2 new members per second

Page 13: Introduction to social media for Good Samaritan Society staff members

What’s the point of LinkedIn?People use LinkedIn to:• Make work connections• Find insights, knowledge and opportunities• Establish their professional identity• Find a new job

Companies use LinkedIn to:• Recruit• Engage and impress new audiences• Raise brand awareness

Page 14: Introduction to social media for Good Samaritan Society staff members

7 priorities for your LinkedIn profile:

1. Professional photo2. Job history (How would you describe the job

to a friend?)3. Summary sentence of who you are4. Five skills5. Industry you work in, and postal code6. Education7. 5o connections

Page 15: Introduction to social media for Good Samaritan Society staff members

Tips for daily use:• Check your newsfeed once a day• Do one nice thing for someone

in your network each day• Accept requests to connect and

send a follow-up thank you• Talk about our account in your email signature,

resume, etc.• Promote the Good Samaritan Society

Page 16: Introduction to social media for Good Samaritan Society staff members

https://www.linkedin.com/company/good-samaritan-society

Page 17: Introduction to social media for Good Samaritan Society staff members

Instagram

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Online adults using Instagram

2013 2014Men 15% 22%

Women 20% 29%

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Online adults using Instagram

Age 2013 201418-29 37% 53%30-49 18% 25%50-64 6% 11%65+ 1% 6%

Pew Research Center

Page 20: Introduction to social media for Good Samaritan Society staff members

https://instagram.com/goodsamaritansociety/

Page 21: Introduction to social media for Good Samaritan Society staff members

Pinterest

Page 22: Introduction to social media for Good Samaritan Society staff members

• Pinterest = Weddings, recipes and dream homes, right??

• Definition – A visual discovery tool where you can find what interests you as well as what inspires you.

• Pin interests to your Pinterest account.

Page 23: Introduction to social media for Good Samaritan Society staff members

• Hobbies and interests• Categorized

boards

How do I use Pinterest?

Page 24: Introduction to social media for Good Samaritan Society staff members

https://www.pinterest.com/goodsamsociety/

Page 25: Introduction to social media for Good Samaritan Society staff members

1. Click Pin it. 2. Description3. Board4. Check it out

!

How to a Pin

Page 27: Introduction to social media for Good Samaritan Society staff members

Tips and tricks• Short descriptions• Key words• Likes (Not just for Facebook)• View users’ boards• Topic search• Add friends• Browser button• Follow us!

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Facebook

Page 29: Introduction to social media for Good Samaritan Society staff members

What’s the point of Facebook?People use Facebook to:• Connect with friends and family• Find information from news sources and favorite interests• Entertainment (cat videos)

Companies use Facebook to:• Increase awareness of their business• Promote products• Engage with their customers/potential customers

Page 30: Introduction to social media for Good Samaritan Society staff members

Facebook fun facts• Facebook now has 1.44 billion monthly active users

– 945 million users access Facebook on a mobile device– 936 million users access Facebook daily

• Time spent on Facebook per user per day: 20 minutes• Percentage of millennials (15-34) that use Facebook: 91%• Percentage of U.S. online adults (65+) using Facebook: 56%• Average number of Facebook friends per user: 245• Estimated overall online time spent on Facebook: 20%• Average number of photos uploaded to Facebook daily: 400

million

Page 31: Introduction to social media for Good Samaritan Society staff members

Tips and tricksTo adjust privacy settings:• Click the arrow to the right

in the blue bar and choose Settings.

• On the settings page, review your settings on the Privacy, Timeline and Tagging, and Blocking pages

Page 32: Introduction to social media for Good Samaritan Society staff members

Tips and tricksTo save a video or story for later (without sharing it):• Click the arrow in the right-

hand corner of the post and choose Save video or Save link.

• You can access these saved posts from the Favorites section of your Home page.

Page 33: Introduction to social media for Good Samaritan Society staff members

The average number of posts a person

could potentially see each day is 1,500.

Page 34: Introduction to social media for Good Samaritan Society staff members

Tips and tricksSee more/fewer postsfrom your friends:• Click your Friends list• Choose the drop-down

menu next to yourfriends’ names, andselect Close Friends (to see more posts) or Acquaintances (to see fewer posts)

Page 35: Introduction to social media for Good Samaritan Society staff members

Tips and tricksTo stop seeingsomeone’s posts inyour newsfeed(without unfriendingthem), click on theirname to go to theirprofile page, click onthe Following drop-down menu, and choose Unfollow.

Page 36: Introduction to social media for Good Samaritan Society staff members

https://www.facebook.com/goodsamaritansociety

Page 37: Introduction to social media for Good Samaritan Society staff members

Follow the Good Samaritan Society! • News and fun photos from our locations• Informational stories on health, well-being, senior

advocacy and finances• Be an advocate for the Society by liking our page.• Visit us often to like, share and comment on our

posts.• You are the “social” in social media — we can’t do

this without you!

Page 38: Introduction to social media for Good Samaritan Society staff members

Google Plus

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https://plus.google.com/+GoodSamaritanSocietyofficial/posts

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YouTube

Page 41: Introduction to social media for Good Samaritan Society staff members

https://www.youtube.com/user/goodsamaritansociety

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Good Samaritan Society policy restricts social media use. Local centers may not create or maintain their

own social media sites. See policy NC-04-I_UseOfSocialMedia on the Web Portal.

Staff members must follow social media policies as outlined in the Employee Handbook, also available on

the Web Portal.For questions

or to share material for GSS social media:Contact the communications coordinators at

[email protected].