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Leeds University Business School Introduction to Social Network Analysis Technology and Innovation Group Leeds University Business School

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Introduction to Social Network Analysis. Technology and Innovation Group Leeds University Business School. Growing influence of SNA. Example applications within management and business. - PowerPoint PPT Presentation

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Page 1: Introduction to Social Network  Analysis

Leeds University Business School

Introduction to Social Network Analysis

Technology and Innovation GroupLeeds University Business School

Page 2: Introduction to Social Network  Analysis

Leeds University Business School 2

1985 1990 1995 2000 2005 20100

100

200

300

400

500

SNA or "social network analysis" in Web of science

Year

No of hits

Growing influence of SNA

Page 3: Introduction to Social Network  Analysis

Leeds University Business School 3

Example applications within management and business

• Borgatti, S.P. & Cross, R. (2003) A relational view of information seeking and learning in social networks, Management Science, 49(4), 432-445.

• Boyd, D.M. & Ellison, N.B. (2008) Network sites: Definition, history and scholarship, Journal of Computer-Mediated Communication, 13(1), 210-230.

• Hatala, J-P. (2006) Social network analysis in human resource development: a new methodology, Human Resource Development Review, 5(1) 45-71

• Ibarra, H. (1993) Network centrality, power, and innovation involvement: determinants of technical and administrative roles, Academy of Management Journal, 36(3), 471-501.

• Reingen, P.H. & Kernan, J.B. (1986) Analysis of referral networks in marketing: methods and illustration, Journal of Marketing Research, 23, 370-8.

• Tsai, W. (2000) Social capital, strategic relatedness and the formation of intraorganizational linkages, Strategic Management Journal , 21(9), 925-939.

Page 4: Introduction to Social Network  Analysis

Leeds University Business School 4

Development of SNA

Gestalt theory (1920-30s) Structural – functional anthropology

Field theory, sociometry (30s)

Group dynamics

Graph theory (50s)

Social network analysis (SNA) 80s

Harvard structuralists (60-70s)

Manchester anthropologists (50-60s)

adapted from Scott (2000) p. 8

Page 5: Introduction to Social Network  Analysis

Leeds University Business School 5

SNA – method or theory?

• “Social network analysis emerged as a set of methods for the analysis of social structures, methods that specifically allow an investigation of the relational aspects of these structures”

Scott (2000) p. 38

• “Social network theory provides an answer to a question that has preoccupied social philosophy from the time of Plato,… how autonomous individuals can combine to create enduring, functioning societies”

Borgatti et al. (2009) p.892

Page 6: Introduction to Social Network  Analysis

Leeds University Business School 6

Attributes vs. Relations

ID Gender Age (years)

Height (m)

Weight (kg)

Tom M 30 1.85 115

Dick M 35 1.65 85

Sally F 25 1.60 65

Fred M 55 1.80 110

Alice F 45 1.70 70

Attributes

Correlations

Actors/Cases

Relations (but not all connections shown)

Univariate analysis

Traditional analysis – focuses on attributesSNA – focuses on relationships

Page 7: Introduction to Social Network  Analysis

Leeds University Business School 7

Tom Dick Sally Fred Alice

Tom 0 0 1 1 0

Dick 0 0 1 1 0

Sally 1 1 0 0 1

Fred 1 1 0 0 0

Alice 0 0 1 0 0

A simple relational matrix in which presence/absence of a relation is indicated by a 1 or 0 respectively: who drinks with whom?

Relational matrix

Page 8: Introduction to Social Network  Analysis

Leeds University Business School 8

• Nodes represent actors, e.g. people• Lines represent ties or relationships among actors, e.g. trust, information

sharing, friendship, etc.• Network is the structure of nodes and lines

• Attributes: nodes can have one or more attributes, e.g. gender, company; seniority; tenure and job titles

TomSally

Alice

Sociograms

Page 9: Introduction to Social Network  Analysis

Leeds University Business School 9

Basic network components

Dyad Triad Clique (size 4)

decentralisedcentralised

Circle

Star (or wheel) Chain

Page 10: Introduction to Social Network  Analysis

Leeds University Business School 10

Ties may be directed or undirected

• undirected lines (ties) are referred to as ‘edges’• e.g. Tom and Fred drink together

• directed lines are referred to as ‘arcs’ • direction is indicated by an arrow head (potentially at both ends)• e.g. Tom likes Dick but Dick doesn’t like Tom

• e.g. Tom likes Sally and Sally likes Tom

• nodes connected by arcs/edges are also referred to as vertices

Directionality of ties

Tom Fred

Tom Dick

Tom Sally

Page 11: Introduction to Social Network  Analysis

Leeds University Business School 11

Tie enumeration - binary

Ties might be present/ not present (binary) or can be valuedE.g. matrix shown earlier in which presence/absence of a relation is indicated by a 1 or 0 respectively: who drinks with whom? .

Tom Dick Sally Fred Alice

Tom 0 0 1 1 0

Dick 0 0 1 1 0

Sally 1 1 0 0 1

Fred 1 1 0 0 0

Alice 0 0 1 0 0

Tom

Dick

FredSallyAlice

Note matrix is symmetrical (and redundant) about diagonal

Page 12: Introduction to Social Network  Analysis

Leeds University Business School 12

Tie enumeration - valued

Tom Dick Sally Fred AliceTom 0 2 1 5 4

Dick 0 0 3 0 4

Sally 2 5 0 3 5

Fred 3 2 2 0 8

Alice 5 3 3 0 0

Ties can be valued (and in this case directed)E.g. may be weighted in ordinal/interval manner: e.g. 0 = ‘Don’t like’, 1=‘like’, 2=‘really like’; or telephones n times per week.

Note matrix is not symmetrical (nor redundant) about the diagonal

From

To

Page 13: Introduction to Social Network  Analysis

Leeds University Business School 13

Tom

Fred

Dick

Sally

Alice

21

5

4

3

4

2

5

3 53

2

2

8

5

3

3

Network – directed and valued

Page 14: Introduction to Social Network  Analysis

Leeds University Business School 14

1 3

2 4

Undirected Directed

Binary

Valued

Directionality

Numeration

Scott (2000) p. 47

Levels of measurement for ties

Where 1 is lowest (simplest) level

Page 15: Introduction to Social Network  Analysis

Leeds University Business School 15

Different forms of tie

• Between individuals

• Between groups, organisations, etc.

• Similarities between actors, e.g. work in the same location, belong to same

groups, homophily

• Social relations, e.g. trust, friendship

• Interactions, e.g. attend same events

• Transactions, e.g. economic purchases, exchange information

Page 16: Introduction to Social Network  Analysis

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Modes and matrices

A B C D E

W 1 1 1 1 0

X 1 1 1 0 1

Y 0 1 1 1 0

Z 0 0 1 0 1

Two mode – incidence matrixDirectors

Companies

A B C D E

W X Y Z

Page 17: Introduction to Social Network  Analysis

Leeds University Business School 17

Modes and matrices

W X Y Z

W - 3 3 1

X 3 - 2 2

Y 3 2 - 1

Z 1 2 1 -

A B C D E

A - 2 2 1 1

B 2 - 3 2 1

C 2 3 - 2 2

D 1 2 2 - 0

E 1 1 2 0 -

Single mode – adjacency matrix - company by directors

Single mode – adjacency matrix – director by companies

W X

YZ

3

232

1

1

A B

C

D

E

22

211

1 2

2

Page 18: Introduction to Social Network  Analysis

Leeds University Business School 18

Some network concepts

• Degree• Distance, paths and diameter• Density• Centrality• Strong vs. weak ties• Holes and brokerage

Page 19: Introduction to Social Network  Analysis

Leeds University Business School 19

Degree

2

2

2

1 3

Tom

Dick

FredSallyAlice

Degree: the number of other nodes that a node is directly connected to

Undirected ties

Tom Dick Sally Fred Alice

Tom 0 0 1 1 0

Dick 0 0 1 1 0

Sally 1 1 0 0 1

Fred 1 1 0 0 0

Alice 0 0 1 0 0

Page 20: Introduction to Social Network  Analysis

Leeds University Business School 20

Tom Dick Sally Fred

Alice Out-degree

Tom 0 2 1 5 4 4

Dick 0 0 3 0 4 2

Sally 2 5 0 3 5 4

Fred 3 2 2 0 8 4

Alice 5 3 3 0 0 3

In-degree

3 4 4 2 4 17

From

To

Degree for directed ties

Page 21: Introduction to Social Network  Analysis

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• Path and distance both measured by ‘degree’ (i.e. links in the chain)

Distance, paths and diameter

• Diameter of a network: the shortest path between the two most distant vertices in a network.

A B C D

E.g. distance between A and D is 3

Page 22: Introduction to Social Network  Analysis

Leeds University Business School 22

Density

2/)1(

nnldensity where n = number of nodes

l = number of lines (ties)

The actual number of connections in the network as a proportion of the total possible number of connections.

Calculated density is a figure between 0 and 1, where 1 is the maximum

Low HIgh

Page 23: Introduction to Social Network  Analysis

Leeds University Business School 23

Density

Scott (2000) p. 71

Page 24: Introduction to Social Network  Analysis

Leeds University Business School 24

Centrality

• Number of connections (degree centrality).

• Cumulative shortest distance to every other node in the graph (closeness centrality).

• Extent to which node lies in the path connecting all other nodes (betweenness centrality).

Page 25: Introduction to Social Network  Analysis

Leeds University Business School 25

• Mark Granovetter (1973) The strength of weak ties American Journal of Sociology 78-1361-1381.

• The most beneficial tie may not always be the strong ones

• Strong ties are often connected to each other and are therefore sources of redundant information

Strong vs. weak ties

Page 26: Introduction to Social Network  Analysis

Leeds University Business School 26

Holes and brokerage

BrokerBridge

If the bridge was not present there would be a structural hole between the two parts of the network

Page 27: Introduction to Social Network  Analysis

Leeds University Business School 27

Data collection

• Questionnaire of group, e.g. roster• Interviews of group• Observation of group• Archival material, databases, etc.

• Sample size issues, e.g. need for high response rates• Symmetrisation• Ethical issues, e.g. assurance of confidentiality vs. discernible identification

Page 28: Introduction to Social Network  Analysis

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Analysis focus

• node• dyad• whole network or components

• group vs. individual (egonet)

• network structure determines node attributes• node attributes determine network structure• etc.

Page 29: Introduction to Social Network  Analysis

Leeds University Business School 29

Some SNA Literature

• Borgatti, S.P., Mehra, A., Brass, D.J. and Labianca, G. (2009) Network analysis in the social sciences, Science, 323, 892-895

• Freeman, L.C. (2004) The Development of Social Network Analysis: A Study in the Sociology of Science. Vancouver: Empirical Press.

• Scott, J. (2000) Social Network Analysis. London: Sage.• Wasserman, S. and Faust, K. (1994) Social Network Analysis: Methods

and Applications. Cambridge: Cambridge University Press

Page 30: Introduction to Social Network  Analysis

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SNA software

• UCINET http://www.analytictech.com/ucinet/• Pajek http://pajek.imfm.si/doku.php• Egonet http://sourceforge.net/projects/egonet/• See list on International Network for Social Network

Analysis (INSNA) website http://www.insna.org/sna/links.html

Page 31: Introduction to Social Network  Analysis

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SNA training and resources

• Essex Summer School• Hanneman, R.A. and Riddle, M. () Introduction to social

network methods – online text• De Nooy, W., Mrvar, A. and Batalgelj, V. (2005)

Exploratory social network analysis with Pajek, Cambridge University Press

• Various resources at: http://www.insna.org/sna/links.html

Page 32: Introduction to Social Network  Analysis

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Questions and discussion