introduction to ux methods

Download Introduction to UX Methods

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100-level presentation given at the 4th annual St. Louis Day of .NET conference. Not intended to be a comprehensive overview of all UX methods.

TRANSCRIPT

  • 1. Introduction to
    User Experience Methods
    Introduction to User Experience Methods
    1
    06 August 2011 @dgcooley#STLDODN
    Danielle Gobert Cooley
    @dgcooley

2. 06 August 2011 @dgcooley#STLDODN
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3. Rate This Session!
06 August 2011 @dgcooley#STLDODN
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http://uxmethods.notlong.com/
4. About me
12 years as user researcher/usability specialist
BE, Biomedical & Electrical Engineering
MS, Human Factors in Information Design
Selected Employers & Clients
06 August 2011 @dgcooley#STLDODN
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danielle@dgcooley.com
@dgcooley
5. Important Things to Know About UX Methods
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6. Please Remember
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Things to Know
The purpose of these methods is to inform your design.
They are notvalidation methods.
7. Let Me Repeat That
06 August 2011 @dgcooley#STLDODN
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Things to Know
The purpose of these methods is to inform your design.
They are not validation methods.
8. You Are Not Your User
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Things to Know
YOU
NOT YOU
9. Why Do It? To Avoid Ending Up Here
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Things to Know
10. One More Thing
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Things to Know
The purpose of these methods is to inform your design.
They are not validation methods.
11. Usability Study
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12. How Its Done
Recruit representative end users.
Observe impartially as they attempt to perform tasks with a prototype.
Typically, participants are asked to think aloud as they use the prototype to perform the tasks. This provides insight into WHY certain interface elements are confusing and what might work better.
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Usability Study
Tips

  • Recruiting the right users is key!

13. Avoid bias everywhere in task phrasing, your and your observers body language, and in verbal questions asked. 14. Recordings are great, but huge time sucks. 15. Quantitative studies often arent worth it.