introduction to ux practices
DESCRIPTION
Short overview of the different faces of UX design and how good design can really elevate your businessTRANSCRIPT
Introduction to UX practices
Hegle Sarapuu
© Trinidad Consulting
What are UX practices anyway...
User eXperience... ..is a toolset.....to make sure..
..that we won’t fail......in the eyes of the..
..user.
What about these other words?
Usability characteristics
Where is the benefit?
Users are happierIt is easier to find and read informationEasier to memorizeLess negative surprises for everyoneFaster to learn and useLess errors
© Trinidad Consulting
Where is the benefit?
Increased important user actionsIncreased user loyaltyIncrease amount of usersBetter efficiencyDecreased training timeDecreased amount of user errorsDecreased user support time / amount of e-mails or callsDecreased development costDecreased deployment costDecreased system maintenance cost
© Trinidad Consulting
How to start with UX toolset?
There is no perfect UX or UIEveryone can do UXStart step by step Measure or evaluateUse peopleKnow why you do what
you do and have fun!
Lean UXEvaluate earlyIntegrate ideas and insights earlyDo as less as possible but as much as needed Paper and whiteboard are your best friendTest earlySketches can be documents, prototypes can be specsCommunicate without writing
UX Practices
Planning toolsResearchRequirement definitionAnalyzing methodsDesign methodsValidation
http://www.usabilitynet.org/tools/methods.htm
Low fidelity prototype
Dynamic prototype
With visual design
UX in divided teams
PrototypingStoryboardingStorytellingOnline testingA/B testing Online interviewsNavigation building and testing
Tools
Optimal sort and Treejackhttp://www.novelist.ch http://www.nevigo.comhttp://awwapp.com/http://www.edrawsoft.com http://www.teamviewer.comhttp://www.axure.com
Q & A
© Trinidad Consulting
© Trinidad Consulting
Thank you!
Hegle SarapuuChief Experience Officer
Trinidad Consulting OÜ[email protected]