invenio select it services
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Invenio IT fully managed servicesTRANSCRIPT
Invenio Select Program
Network Peace of MindTotal network peace of mind. Your time isprecious. You have more important issues to dealwith than your computer network. It is, however,a critical enabler to your business and in need ofattention to ensure it’s running predictably,optimally and securely. Our fully managedprogram is the ideal solution for an organizationlike yours, an organization that demands theutmost in network reliability and quality service.
Total IT support and management for a fixedmonthly price – it's that simple. We provide all ofthe benefits of an internal MIS department for afraction of the price of staffing one yourself. Wereduce the business impact of IT failures byminimizing their occurrence, and any unforseenissues are dealt with as a top priority. All aspectsof your network are covered: security, dataprotection, applications and hardware.
When you outsource the management of yourimportant IT resources to us, we look upon thisas a partnership. Our comprehensive andprofessional approach means we are your ITdepartment. By optimizing your network'sperformance, it will work at the peak efficiencyand reliability levels that your business demands,allowing you to focus on running your business,not your network. Security, networking, dataprotection and user support - we handle it all fora single, predictable price.
"Invenio IT has myhighestrecommendation as aservice provider foryour business, asInvenio has beenproviding excellenttechnology servicesfor the SalvationArmy for severalyears."
Do these issues plague your business?
Program Advantages:
Untimely network failures? Not knowing what willfail and when, and then having to wait for a technicianto arrive?
Access problems? Databases, applications or filescontaining important client information ever lost, notaccessible or corrupted?
Email failures? Has your email server ever been downwhen you need to send an important message ordocument?
Increased productivity: Continuous insight into yournetwork lets us reduce the business impact of IT failureby shortening the time from network failure to issueresolution. Your applications are available when youneed them.
Reduced network downtime through proactivemaintenance: Through regular, preventativemaintenance activities designed to keep your networkoperating efficiently, we reduce the number ofemergency incidents you encounter.
Lets you focus on your business: We are yournetworking watchdog, enabling you to focus on yourcore business activities instead of managing a networkor its problems.
100% Support for One Price
Program Features:
Preventative Maintenance ensures that yourservers, PCs, applications and other vital networkdevices function optimally. This improves reliabilityand security.
Application Management andUpdating ensures your business applications areworking with all of the latest functionality, featuresand fixes. Optimization means they are moreproductive for you.
24x7 Performance Monitoring ensures all ofthe critical network devices that comprise yoursmall business network are healthy andfunctioning reliably and optimally.
Service and Business Continuity ensuresdisasters won't impact your access to critical dataand applications. We implement multiple layers ofdata backup, protection and redundancy.
Secure Email & Data Encryption ensures youroutgoing email remains secure from beingintercepted and is only accessed by intendedrecipients.
Helpdesk Services assist your employees withany technology problems or questions that theyhave, and remotely resolves PC performanceissues they may be experiencing.
Standard Features Description
24x7 Response Technicians are available around the clock to resolve yourIT support issues
PC Complete Unlimited preventative maintenance, response andtroubleshooting of your PCs
Email & Messaging Services Management of your email, spam filtering and mobilemessaging services
Complete Monitoring In-depth health performance monitoring of all elements ofyour business' IT assets and applications
Total Backup Guaranteed continuity of your critical business servicesand data
VoIP Management Ongoing maintenance, troubleshooting and analysis ofyour voice-over-IP system
Data Recovery Recovery services to retrieve vital, lost information after afailure or crash
Complete Server Monitoring Monitoring of the health and performance of your serversand shared applications
Outsourced CIO Business impact reporting, IT optimization, regular clientbriefing and analysis
Training Our IT experts train your staff on efficient use of all ofyour vital software applications
Asset Reporting Greater control of your IT assets through regular audits ofwhat you have
Priority Client Response As a preferred client, you are awarded priority responselevels to support issues
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