investment fraud & scams · 2019. 11. 19. · christine kieffer-finra foundation-investment...

20
Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 1 Copyright FINRA Foundation 2019 Investment Fraud & Scams Alliance for Retired Americans Seminar on “The American Pension Crisis” | November 19, 2019 Christine N. Kieffer, Senior Director, FINRA Foundation The American Pension Crisis an Alliance for Retired Americans Seminar November 19-20, 2019

Upload: others

Post on 19-Aug-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 1

Copyright FINRA Foundation 2019

Investment Fraud & Scams

Alliance for Retired Americans Seminar on“The American Pension Crisis” | November 19, 2019

Christine N. Kieffer, Senior Director, FINRA Foundation

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 2: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 2

Copyright FINRA Foundation 2019

Who Are We?

FINRA

o Not-for-profit regulator authorized by Congress

o Mission: investor protection and market integrity

FINRA Foundation

o Research and outreach

o Financial capability for all Americans

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 3: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 3

Copyright FINRA Foundation 2019

A Call from Ruth

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 4: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4

Sources: FINRA Investor Education Foundation research reports, Financial Fraud and Fraud Susceptibility in the United States (2013) and Non-Traditional Costs of Financial Fraud (2015). 4

Investment Fraud: Prevalence, Impact

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 5: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 5

• Anyone can be a victim; profiles vary by scam type

Who’s at Risk?

Single, older, female, <education, <income

Any age (including young adults)

Male, 55-65 y.o., >financial lit, >income, >education, self-reliant

Lottery

Mass Marketing

Investment

5Copyright FINRA Foundation 2019

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 6: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 6

Copyright FINRA Foundation 2019

Fearful / Afraid

Repeatedly Targeted

Excited!!! Angry!

Key Risk Factors for Fraud

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 7: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 7

Copyright FINRA Foundation 2019

What Investment Fraud Looks Like• This is a private placement - will go public in 10 or 11

months.

• At $2 a share, we have an absolute lock on the market. The experts are telling us it will come out anywhere between $15 and $18.

• We’ve got something nobody else has.

• Restricted...but with the kind of return you are going to make it really doesn’t matter.

• I just want to prove what I can do for you...because when another one comes along, you are with me again.

• 6 month investment with profitability of 3-5 times.

• You can do this with your IRA.• We are controlling risk as much as we

can...huge winner for our clients.• The management team doesn’t make

money unless it goes public…this team has done this before.

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 8: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 8

Copyright FINRA Foundation 2019

Building Emotion - Persuasion

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 9: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 9

Copyright FINRA Foundation 2019

What Separates Victims from Non-Victims?

Did not engage

47%

Engaged and not victimized

30%

Engaged and victimized

23%

Victims’ Top Reasons for Engaging

• They seemed official• I was under time pressure• I thought the person was nice• I worried about missing out on an

opportunity

“Sounded like a sheriff’s deputy, and he was threatening me with immediate arrest if

I didn’t comply.”

Non-victims were much less likely to

agree with these statements

Source: Exposed to Scams: What Separates Victims from Non-Victims? FINRA Foundation, BBB Institute for Marketplace Trust, Stanford Center on Longevity (September 2019)

1,408 Respondents

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 10: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 10

Copyright FINRA Foundation 2019

Emma Pic

Among respondents who engaged…

• Those who did not have anyone available to discuss it with were more likely to lose money.

• Those who chose not to discuss the solicitation with anyone while it was happening were more likely to lose money.

“I talked to my kids and they said they were pretty sure it was a scam.”

Social Isolation Increases Risk

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 11: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 11

Ask for input from others

Focus on your financial health &

literacy

Knowledge is power!

Protect Yourself

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 12: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 12

Copyright FINRA Foundation 2019

Ask Questions; Do Your Homework

How can I verify this info?

Do I have to pay a fee up front? Or pay via gift

cards? What could go wrong?

Can I afford to lose this money?

What if this IS a scam?

Do I feel pressured and emotional?

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 13: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 13

Copyright FINRA Foundation 2019

How do you really feel about risk?

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 14: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 14

www.FINRA.org/Investors

Check Independent Sources

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 15: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 15

Copyright FINRA Foundation 2019

FINRA.org/BrokerCheck

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 16: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 16

Copyright FINRA Foundation 2019

More Resources from FINRA

(844) 57-HELPS (844-574-3577)

Monday to Friday9 am – 5 pm (Eastern)

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 17: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 17

Copyright FINRA Foundation 2019

Investor Insights

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 18: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 18

Copyright FINRA Foundation 2019

Free from FINRA Foundationwww.SaveAndInvest.org

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 19: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 19

Copyright FINRA Foundation 2019

Submit Complaints and Questions

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019

Page 20: Investment Fraud & Scams · 2019. 11. 19. · Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 4 Sources: FINRA Investor Education Foundation research reports, Financial

Christine Kieffer-FINRA Foundation-Investment Fraud & Scams 20

Copyright FINRA Foundation 2019

Q A

The American Pension Crisis an Alliance for Retired Americans Seminar

November 19-20, 2019