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Investor presentation
May 2016
2
Safe harbor statement
This presentation contains forward-looking statements that involve substantial risks and uncertainties. All statements, other than statements of historical facts, contained in this presentation, including statements regarding our strategy, future operations, future financial position, future revenue, projected costs, prospects, plans and objectives of management, are forward-looking statements. The words ‘‘anticipate,’’ ‘‘believe,’’ ‘‘estimate,’’ ‘‘expect,’’ ‘‘intend,’’ ‘‘may,’’ ‘‘plan,’’ ‘‘predict,’’ ‘‘project,’’ ‘‘target,’’ ‘‘potential,’’ ‘‘would,’’ ‘‘could,’’ ‘‘should,’’ ‘‘continue,’’ and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. Actual results or events could differ materially from the plans, intentions and expectations disclosed in the forward-looking statements we make.
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Historical Revenue
$54
$71
$97
$119
$26 $32
2012 2013 2014 2015 1Q15 1Q16
• Security and identity platform for
authentication, access management
and secure communications for
healthcare providers and patients
• 1,500+ global healthcare customers
• 200+ new healthcare customers
annually over the last four years
• 97%+ healthcare customer renewal
Imprivata snapshot
$ in mm
4
Investment highlights
1. Cybersecurity and clinician productivity are a priority in healthcare
2. Consistently adding new healthcare customers globally
3. Significant up-sell and cross-sell opportunities within our base
4. Large and expanding TAM of over $5B
5. Targeting EBITDA profitability by year end 2016
5
Security in healthcare is front page news
“How Identify Theft Sticks you with Medical Bills”
“Is Anyone Really 'HIPAA Compliant’
In Healthcare?”
“Why Hackers Want your
Healthcare Data”
“90% of hospitals and
clinics
lose their patients' data”
“Stolen health credentials can go
for … about 10 or 20 times the value
of a U.S. credit card number”
“Medical identity theft: How the
healthcare Industry is failing
us”
“The Need to Secure E-Prescriptions”
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November 2015 J.P. Morgan report on hospital spending identifies access and security as spending priorities.
Hospital spending priorities
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Why is patient information so difficult to secure?
CIO says: Protection and security of patient information is non-negotiable
– Patient information is more valuable, vulnerable and under attack
– HIPAA penalties have averaged $1.1M per organization since the 2009 Enforcement Rule was passed
– Potential criminal penalty: 10 years in prison in addition to a $250,000 fine
Doctors say: My job is to save lives… I am not responsible for security
– Security policies are viewed as slowing down access to systems
– Willingness to help equates to willingness to give out password
– Differentiating malware from legit dialogs takes time and technical skills
Lack of delineation between public and private space
– No personal ownership for shared workstations
– Open workstations left unattended
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Username and
passwords are used
for everything: logging
into an application,
CPOE, witness signing
Care providers enter
usernames and
passwords up to 70x a
day
PROBLEM IMPRIVATA ONESIGN
Replaces usernames
and passwords with
strong authentication –
finger biometric,
proximity badge, etc.
Streamlines workflows
to save up to 45
minutes per shift
Fast, secure access to patient information from wherever and whenever it’s needed
Imprivata OneSign
Authentication Management
Single Sign-on
Virtual DesktopAccess
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IMPRIVATA21%
CARADIGM9%
IBM3%
MICROSOFT3%
CITRIX2%NOVELL
2%
SYMANTEC2%
HEALTHCAST1%
OTHER7%
NO SOLUTION
50%
• “Best in KLAS” in SSO
• Large greenfield opportunity
• High barriers to entry
– $50mm+ of R&D investment
– Covered by 15 patents
• Record number of displacements in 2015
• Business model
– Per user perpetual license
– Annual recurring maintenance
– Services for workflow optimization
– Devices for authentication at access points
• Global TAM of $3B
Imprivata OneSign
U.S. Acute Care Facility SSO Penetration
HIMSS Analytics data as of March 2016
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Passwords alone provide
just the bare minimum of
security
81% of surveyed hospitals
reported being hacked in
last 2 years
Traditional enterprise
authentication not suitable
for hospital workflows
PROBLEM IMPRIVATA CONFIRM ID
Centralizes identity and two-
factor authentication across all
workflows inside and outside
the hospital
Makes security invisible by
replacing passwords with
innovative and convenient
authentication methods
Increases e-prescribing rates
by 85%; Decreases risk of
hacking by up to 65%
Comprehensive identity and multi-factor authentication platform for healthcare
Imprivata Confirm ID
Strong Authentication Management
Fingerprint Biometrics
Hands-Free Authentication
Soft Tokens
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• Launched February 2015 with EPCS
• 60 customers in first year, 38 OneSign customers
• Business model
– Subscription or perpetual with maintenance
– Specialized biometric device and token for strong authentication
– Services for supervised enrollment and prescriber workflow
• Expanding product offering in 2016, to deliver a single, robust solution for secure, multi-factor authentication across healthcare workflows
Imprivata Confirm ID
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Care providers use
insecure texting as a
fast, easy form of
communication in
delivery of care
Many hospitals still
rely on outdated pager
technology
PROBLEM IMPRIVATA CORTEXT
Enterprise security for
communicating:
- Provider to Provider
- Provider to Patient
Integration with EMR and
Critical Alerts
88% decrease in response
time from 2 hours to 15
minutes
Secure communication and messaging platform
Imprivata Cortext
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• “Best in KLAS” in Secure Messaging
• 247 customers as of 12/31/15, up from 90 in 2014
– 90 customers had both OneSign and Cortext
• Business model
– Subscription, cloud offering
– Priced per user per month
• Imprivata OneSign integration
Imprivata Cortext
Multi device support
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Positive patient identification using palm vein biometric technology
Imprivata PatientSecure
7-10% of patients are
misidentified when
their medical record is
being accessed
Fraud / identity theft
growing
at 22%
Joint Commission #1
National Patient Safety
Goal: Identity Patients
Correctly
PROBLEM IMPRIVATA PATIENTSECURE
Creates a 1:1 link between
a patient and multiple EMR
records
Helps improve patient
safety, reduce insurance
fraud, and decrease
operational costs
Reduce duplicate medical
records to 0.11%; 80x
better than national
average
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• Acquired HT Systems in April 2015
– 60 customers, 25 common customers
– 22 employees, 3 in sales
– Generated over $6 million in revenue in 2014
• Business Model
– Per patient ID perpetual license
– Palm vein biometric devices for enrollment and authentication
– Services for implementation
– Annual recurring maintenance
• Estimated TAM $2 billion
Imprivata PatientSecure
# of patients in database
# of times 2+ patients share the same
last and first names
# of times when 2+ patients share the
same last and first names, and DOB
# of Maria Garcia’s with
the same DOB
Case study:
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Platform cross-selling opportunity
4Q14 1Q15 2Q15 3Q15 4Q15 1Q16
North American Healthcare Customers
Multi-Product Customers Single Product Customers
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Partner ecosystem around authentication and access management platform
EMR & strategic
resellers
Integrated
clinical workflow
authentication
Virtual desktop
infrastructure
Clinical access
endpoint
partnerships
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1,500+ healthcare customers globally
IDN
Academic
Community
Clinics / Specialties
International
Financial overview
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$0
$20
$40
$60
$80
$100
$120
$140
2012 2013 2014 2015 1Q15 1Q16
Delivering strong revenue growth
Revenue
$54
$71
$97
$ in mm
$25.6 $31.544%
45%
55%
46%
54%
50%
50%
49%
51%56%
$119
45%
55%
PRODUCT
Perpetual Licenses
Subscriptions
Devices
MAINTENANCE AND SERVICES
Software Maintenance
Technical Support
Professional Services
Deployment and Training
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• Stable recurring maintenance revenue with 97% healthcare retention rates
• 200+ new healthcare customers
annually over the last four years
• Expanding within existing customer footprint
• No single end user customer >4% in last 3 years
• 21% of revenue from outside US
High quality of revenues
Sales to
new
customers
Sales to
existing
customers
Software
maintenance
renewals and
Professional
Services
$ in mm
32% 32%36%
35%33%
38%
38%
43%
35%
30%
26%
22%
0.0
20.0
40.0
60.0
80.0
100.0
120.0
2012 2013 2014 2015
22
Selected customers follow-on purchases
1,300 Bed
Hospital System 2012 2013 2014 2015 2016
Spend (inthousands)
$226 $566 $90 $100 $375
Cumulative Total $226 $793 $883 $984 $1,359
OneSign
purchase✓ ✓
Maintenance ✓ ✓ ✓ ✓ ✓
New Product ✓
325 Bed Hospital 2013 2014 2015 2016
Spend (in
thousands)$256 $321 $387 $452
Cumulative Total $256 $321 $488 $864
OneSign
purchase✓ ✓ ✓ ✓
Maintenance ✓ ✓ ✓ ✓
New Product ✓
100 Bed Hospital 2012 2013 2014 2015 2016
Spend (inthousands) $39 $23 $24 $45 $21
Cumulative Total $39 $63 $88 $133 $155
OneSign
purchase✓ ✓ ✓ ✓ ✓
Maintenance ✓ ✓ ✓ ✓ ✓
New Product ✓✓ ✓
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• Backlog includes deferred revenue and committed customer purchases
• 1Q16 backlog grew 28% over 1Q15
• 88% of 4Q15 backlog will be recognized as revenue in 2016
Improving visibility through growing backlog
0
10
20
30
40
50
60Backlog
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Attractive Long-Term Operating Model
FY
2012
FY
2013
FY
2014
FY
2015
Q1
2015
Q1
2016
FY 2016
Guidance
Target
Model
Gross Margin75.2% 73.5% 69.1% 68.1% 67.4% 68.4% Up 70%+
S&M as % of
Revenue1 41.6% 42.9% 46.4% 44.0% 46.9% 45.1% 30%
R&D as % of
Revenue1 22.8% 27.6% 26.6% 26.5% 26.8% 27.6%15-
18%
G&A as % of
Revenue1 8.4% 10.7% 12.4% 15.7% 17.9% 17.2% 10%
Adjusted
EBTIDA
Margin
4.3% (4.7%) (11.9%) (10.4%) (17.6%) (14.2%) (8%)-(6%) 20%+
1Includes Depreciation and Amortization and Stock Based Compensation.
Appendix
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GAAP Net Loss to Adjusted EBITDA
($’000) 2012 2013 2014 2015 Q1 2015 Q1 2016
GAAP net loss $1,048 $(5,523) $(16,736) $(23,067) $(6,699) $(6,674)
Income tax expense 109 108 169 838 37 140
Depreciation and
amortization1,082 2,397 3,075 3,761 780 981
Other (expense)
income, net90 (109) 722 567 478 (242)
Stock-based
compensation450 640 1,612 4,155 701 1357
Change in fair value of
contingent liability(431) (877) (376) 197 21 (101)
Shareholder litigation
costs- - - - - 33
Acquisition costs - - - 709 163 -
Shelf registration and
offering costs- - - 490 - -
Adjusted EBITDA $2,348 $(3,364) $(11,534) $(12,350) $(4,519) $(4,506)