invisible identities: promoting and protecting diverse identities in study abroad

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Invisible Identities Promoting and Protecting Diverse Identities in Study Abroad Brett M. Chin, Babson College Darren R. Gallant, Brandeis University Paula Hentz, Stetson University Morgan Reiss, CIEE Seville Study Center

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Page 1: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Invisible Identities Promoting and Protecting Diverse Identities in Study Abroad

Brett M. Chin, Babson College Darren R. Gallant, Brandeis University Paula Hentz, Stetson University Morgan Reiss, CIEE Seville Study Center

Page 2: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Who are we? Who Are You? Ba

bson

Col

lege

• Babson Park, MA

• 2,000 undergrad

• 27% students go abroad

• Business Administration only Br

ande

is U

nive

rsity

• Waltham, MA • 3,600

undergrad • 40% students

go abroad • Private liberal

arts w/ research & science focus

Stet

son

Uni

vers

ity

• DeLand, FL • 2,500

undergrad • 12% students

go abroad • Private liberal

arts

CIEE

Sev

ille • Seville, Spain

• 1,000 students • Study Abroad • High School • Gap year • Teach in Spain

Presenter
Presentation Notes
We want to recognize that Mostly US point of view Small private schools
Page 3: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Agenda

Overview of Topic

Disclosure

Becoming Comfortable with these Topics

Expectation Management/Cultural Advising

Case Studies

Questions

Page 4: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Overview of Topic

The ADA defines a person with a disability as: has physical or mental impairment that substantially limits one

or more major life activities

has record of such impairment; or

is regarded as having such impairment

What are “invisible identities”?

Presenter
Presentation Notes
Our presentation will focus on invisible identities; specially
Page 5: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Why Invisible Identities? Learning

Disabilities 46.4%

Mental Disability

27.9

Physical Disability

5.9%

Sensory Disability

3.8%

Other Disabilities

16%

BREAKDOWN OF DISABILITIES

• Students with disabilities consists of approximately 9% of most college campuses

• Number of students with disabilities studying abroad have nearly doubled since 2006

Source: http://www.miusa.org/resource/tipsheet/opendoorstats

According to 2013 National Survey on Student Engagement

Presenter
Presentation Notes
According to the 2013 National Survey on Student Engagement, students with disabilities consist of approximately 9% of most college campuses.  The specific breakdown consisted of: Learning Disability/ADD (46.4%) Mental Disability (27.9%) Other Disability (16%) Physical Disability (5.9%) Sensory Disability (3.8%) Numbers of students with disabilities studying abroad have nearly doubled since 2006 The overwhelming majority of disabilities are invisible, and we are seeing higher numbers of students with these disabilities choosing to study abroad.
Page 6: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Brief Overview of the ADA/Section 504

Requires that organizations receiving US federal dollars

not discriminate against individuals with disabilities

and provide reasonable modifications

Protects people with disabilities from discrimination in

employment, public modifications, transportation,

telecommunications and activities of state and local

government

To what extent are we responsible to uphold

Section 504/ADA? - Depends on each country and the site abroad - Work with partners abroad to determine feasibility

Presenter
Presentation Notes
Section 504 of the Rehabilitation Act of 1973 requires that organizations receiving US federal dollars not to discriminate against individuals with disabilities and that they provide reasonable disability modifications The Americans with Disabilities Act (ADA) of 1990 protects people with disabilities from discrimination in employment, public modifications, transportation, telecommunications and the activities of state and local government. To what extent are we responsible to uphold the Section 504/ADA? Depends on each country and the site abroad Work with partners abroad to determine feasibility
Page 7: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Learning Disabilities

About 2% of college students have a learning

disability

Nearly 50% recorded disabilities in study abroad are learning

disabilities

Students should already be registered with

Accommodations Office on home campus

Source: http://www.miusa.org/sites/default/files/documents/resource/NAFSA%20International%20Educator%20marapr09_edabroad%20Michele%20stats%20article.pdf

Presenter
Presentation Notes
Approximately 2% of college students have a learning disability.  ADD/ADHD are the most common. Nearly half of recorded disabilities in study abroad are learning disabilities In order to accommodate learning disabilities abroad, student should already ready be registered with Accommodations office at his/her home campus
Page 8: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Study Abroad Considerations for Learning Disabilities

Relationship with partner/provider abroad

Culture of host country regarding disability

Pre-existing accommodations

Page 9: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Mental Health

Today’s college students receive more help for mental

health than ever before.

10-15% in the mid 80’s to 33-40% today

95% of college counseling center directors surveyed said that the number of students with significant

psychological problems is a growing concern

70% of directors believe that the number of students with

severe psychological problems on their campus has increased in the past

year

Presenter
Presentation Notes
Today’s college students receive more help for mental health than ever before. Professor Henriques (James Madison University) says that mental health survey results from the mid-1980s indicate that 10 to 15 percent of young adults could have been characterized as having significant mental health problems. Today, he said the number is anywhere from 33 to 40 percent. According to the Association for University and College Counseling Center Directors survey of counseling center directors, 95% of college counseling center directors surveyed said the number of students with significant psychological problems is a growing concern in their center or on campus. 70% of directors believe that the number of students with severe psychological problems on their campus has increased in the past year. (Psychology Today)
Page 10: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Study Abroad Considerations for Mental Health

Native language-speaking counselor

Relationship with partner/provider abroad

Culture of host country regarding disability

Do they already see a counselor?

Have experience mental health problems in the past?

Page 11: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Food Allergies

15 million Americans have food allergies – no cure

Food allergies among children increased about 50% between 1997 and 2011

8 foods account for 90% of all reactions: milk, eggs, peanuts, tree nuts, soy, wheat, fish, and shellfish

Source: https://www.foodallergy.org/facts-and-stats & http://www.internationalstudentinsurance.com/blog/2012/10/studying-abroad-with-a-food-allergy.html

Page 12: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Study Abroad Considerations for Food Allergies Living accommodations (separate kitchen)

Bringing Epipen

Prepare airline

Insurance

Research food customs

Communication

Key phrases in the language of host country

Page 13: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Encouraging Disclosure Before Going Abroad

Website for students and families

Study Abroad 101 Presentations

Pre-Advising Questionnaire/Intake

Form Advising After Being Accepted Pre-Departure

Orientation

Page 14: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Website for Students and Families

What information do you have on your websites

for students and families regarding “invisible

identities”?

Presenter
Presentation Notes
Before students and their families even think about going abroad, many times they will look at your home university’s or provider’s website. On your website, what information do you have for students and family regarding invisible identities? Displaying information on your website is a great way to have students thinking about their invisible identities.
Page 15: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Study Abroad 101 Presentations

Information Session about

studying Abroad

Research Different Programs

Different Learning Styles

Presenter
Presentation Notes
Many schools have Study Abroad 101 presentations for students Some schools require students to attend Study Abroad 101 presentations in order to go abroad This is another great place to get the student to start thinking about their invisible identities
Page 16: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Academics

Housing

Cultural Community Engagement

Professional

Student Support Services

Components of a Program

Direct enrollment, study center, courses in host country

language, concentration classes

Homestay, international or local peer roommates

Language, customs, food, religion, politics

Internships, business visits, networking

Writing center, counseling, academic accommodations,

medical clinic

Athletics, student clubs, volunteering

Which components will most influence your program

choice?

Presenter
Presentation Notes
This is taken from Babson’s Study Abroad 101 presentation We talk about the different components of program that students will want to think about We talk about Student Support Services, and Academics – how they learn best
Page 17: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Advising

Pre-Advising Questionnaire/Intake Form • Which of the following factors may affect your program location or choice? • Dietary or travel restrictions • Disability services and accommodations

• Please indicate any topics that you might want more information about as it relates to your preparations form studying abroad • Dietary needs/restrictions • Disability considerations • Medications abroad • Mental health abroad

Meeting with the student • Ask about how the different components of the program will impact some of their different

identities

Presenter
Presentation Notes
During the Advising phase, does your school have a questionnaire/intake form This would be a great place to ask students about their hidden identities and to get them to think about them When meeting with the student this is a good time to talk about them if they mention anything in the questionnaire or intake form During the meeting you can also ask them as well
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After Being Accepted To Go Abroad

Checking in with other Offices

• Send all the names of students approved to go abroad to • Academic Advising • Counseling center • Community Standards/Judicial Office • Health Center

Health & Wellness Form

• All students going abroad fill out a Health & Wellness Form • Food allergies/restricted diet (vegetarian, vegan, gluten-free, etc.) • Mental Health • Medications/Taking medications abroad • Require assistance for mental health, emotional, learning, or physical impairments

Presenter
Presentation Notes
Once the student has been accepted this is another place where you can check with the other resources on campus to see if they know anything about the students invisible identities Many school send the names of the students going abroad to their counseling center and community standards/judicial office to see if they have any concerns about a student going abroad. Also, many school have all students fill out a Health & Wellness Form In this form, you can ask about: Food allergies Mental health Medications Additional required assistance for mental health, emotional, learning or physical impairments
Page 19: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Pre-Departure Orientation – Health & Safety Presentation

Mental Health

• Advise talking to study abroad advisor and counselor

• What resources do you utilize to remain healthy and well in the US/home campus?

• What services/resources will you need to stay healthy and well abroad?

Food Allergies

• Talk to your doctor • What medications will

you need if you have an allergic reaction?

• Research where you are going

Medications

• Make sure medications is legal in country abroad

• Make sure that you that you have enough of the medication to last for the entire time you are abroad • If not, how can you get

a re-fill? • Resources - ISOS

Presenter
Presentation Notes
If you have a Pre-Departure Orientation session for your students, this is another place to ask about their invisible identities You can talk about Mental Health, Food Allergies, and Medications Talk about students going abroad it can be a high stress time for them and they may need counseling.
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Becoming Comfortable with these Topics

Stock Questions Is there anything else about your identity

(or you) that might impact your experience abroad?

Have you thought about how the services you’ll receive abroad will be

different?

Do you know if they offer the same services you receive on campus?

Since starting at Home University, what have been some of the challenges that

you’ve overcome?

Normalizing the conversation

What has your office done to already bring up these identities before the student enters your office

Education

Page 21: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Educating Yourself and Your Colleagues Meet with your Office of

Disability Services, Counseling Center, and

Health Center

What are common issues/topics they discuss with

students?

Learn the Lingo

Abroad with Disabilities: www.abroadwithdisabilities.org

miusa.org

Example: student with a disability, not a disabled

student

Learn the campus atmosphere, get involved

in the conversation

At Brandeis there is a lot of talk about mental health issues due

to the high stress and performance pressure on

students.

More common for student to open up about their mental

health concerns.

Page 22: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Practicing Awkward Questions

Practice! • Introduce yourself to someone

near you. • Ask them a question from the

next slide. • Please respond openly but also

feel free to tell a different version of the truth.

• Listen.

Page 23: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Example of Questions to Ask • Do you have any dietary

restrictions that you’ve had to navigate in Berlin?

• Who do you go to for help with managing big transitions or changes?

• Do you receive any academic accommodations for your classes?

• When you travel is there medication you make sure you have with you?

Page 24: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Follow Up!

You’ve gained their trust, don’t lose it

Keep your information appropriately confidential

Ask permission if you feel it’s necessary to share this information outside the office

Remember their name, not their condition

Page 25: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Reading the Room

It’s good to rely on the student to self-disclose this information but what if it’s not on their radar or they don’t see you as trust-able.

Don’t judge and ensure them that they don’t have to tell you anything more than they’re comfortable

Every student is different Not a collective identity

Remind them it’s helpful for you to know so you can advise them better

Activist & complacent students

Presenter
Presentation Notes
It’s good to rely on the student to self-disclose this information but what if it’s not on their radar or they don’t see you as trust-able. Don’t judge and ensure them that they don’t have to tell you anything more than they’re comfortable Remind them it’s helpful for you to know so you can advise them better This aspect of their identity may impact individual students very differently Not a collective identity for many students with disabilities Activist students and complacent students It’s a hard line to walk �
Page 26: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Group Programming

Programming for populations with

invisible identities

Access Abroad workshop at

Brandeis University Takeaways

Presenter
Presentation Notes
Access Abroad - go over the components of the workshop and collaboration
Page 27: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Managing Expectations/Cultural Advising

Page 28: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad
Presenter
Presentation Notes
19% invisible -10% mental (11) -3% learning (3) -6% allergies (3) ALL three (2)
Page 29: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Cultural Advising = Working with Partners Both are necessary as concrete working knowledge of local particularities for all sites/regions/nations is a practical impossibility for university advisors & vice versa.

socio-economic cultural practical political LEGAL Institutional medical institutional religious

Presenter
Presentation Notes
Both necessary as concrete working knowledge of all particularities (sites/regions/nations/cultures) is a practical impossibility for study abroad advisors and vice versa sand the need to reframe the issue as one of inclusion; from a HR perspective (availability, accessibility, acceptability and quality) instead of only “accommodation” and view it as an opportunity to practice reciprocity instead of typical dynamic of rights ->responsibility
Page 30: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

CIEE: collaborative approach = partners

sending institution

• Study abroad office • Disabilities office • Health center • Risk manager/legal • Professors • International students

host institution

• External/foreign office • Disabilities office • Student unions/orgs • Health/social services • Professors

external partners

•Civic associations/org •Hosts/dorms •Legal, medical, nutritional, psych •MIUSA, NACUA, NCLD/LDA, NIMH/NAMI

Presenter
Presentation Notes
ASK PARTICIPANTS: which office are involved in your campus when it comes to study abroad advising? what is the relationship amongst these offices
Page 31: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Managing Expectations: Inclusion: Accessibility, Acceptability, Efficacy, Quality

Pro-active approach which balances the desire or need to manage expectations with the ultimate goal of INCLUSIVENESS

Online materials

Pre-departure advising even with on-site

staff if necessary

Forms which encourage/elicit

disclosure

Outreach to capture those students who

might not have disclosed

Collaborative institutional

approach (resources, financial…)

Complex issues require creative solutions, but

ultimately benefits ALL

parties

Presenter
Presentation Notes
PRO-ACTIVE (from 3rd party provider point of view) approach which balances the ¿desire or need? to manage expectations with the ultimate goal of INCLUSIVENESS: online materials pre-departure advising even with on-site staff if necessary forms which encourage/elicit disclosure outreach to capture those students who might not have disclosed promoting the student’s involvement in the process at all times a collaborative institutional approach (resources, financial……) complex issues require creative solutions, but ultimately which benefit ALL parties (reciprocity): students, provider, local community, host/sending university...
Page 32: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad
Presenter
Presentation Notes
10% (60%)
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Presenter
Presentation Notes
8%
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Presenter
Presentation Notes
60%
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Presenter
Presentation Notes
12%
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Presenter
Presentation Notes
4%
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Presenter
Presentation Notes
10%
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Presenter
Presentation Notes
6%
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Presenter
Presentation Notes
0,5%
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Case Studies

Examples

Break into groups & discuss

Share with the larger group

Page 48: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Case Studies Food allergy: A student discloses during advising that they have an “extreme nut allergy” who wants to study abroad in Asia but doesn’t trust the food processing systems. How do you support the student? Learning Disability: The student wants to do a direct enrollment and has a learning disability but is concerned about having the necessary academic accommodations provided in the host institution. How do you support the student? Mental Health: A student is abroad and is struggling with a pre-existing mental health condition that haven’t previously disclosed. How do you support the student? • How would you find out about the student’s “invisible identity”? • How would you work with the partner? • How do you currently serve the student now? • How would you like your office to address these identities in the future?

Page 49: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Helpful Resources • Abroad with Disabilities, www.abroadwithdisabilities.org • Ahoontrakul, “Studying Abroad with a Food Allergy.”

http://www.internationalstudentinsurance.com/blog/2012/10/studying-abroad-with-a-food-allergy.html. International Student Insurance. 6 Oct 2012

• Association for University and College Counseling Center Directors, http://www.aucccd.org/

• Food Allergy Research & Education, https://www.foodallergy.org/facts-and-stats. • Michele, “Tracking Students With Disabilities Who Study Abroad.”

http://www.miusa.org/sites/default/files/documents/resource/NAFSA%20International%20Educator%20marapr09_edabroad%20Michele%20stats%20article.pdf

• National Network: Information, Guidance, and Training on the Americans with Disabilities Act, https://adata.org/learn-about-ada

• “Statistics on U.S. College-Level Study Abroad Students with Disabilities.” http://www.miusa.org/resource/tipsheet/opendoorstats

• “Your Rights Under Section 504 of the Rehabilitation Act.” https://adata.org/learn-about-ada

Page 50: Invisible Identities: Promoting and Protecting Diverse Identities in Study Abroad

Invisible Identities Promoting and Protecting Diverse Identities in Study Abroad

Brett M. Chin, Babson College Darren R. Gallant, Brandeis University Paula Hentz, Stetson University Morgan Reiss, CIEE Seville Study Center

Questions?