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GROUP 10 High Performance/High Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le, Nathan Vu, Ana Zarate

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Page 1: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

GROUP 10High Performance/High

Involvement Work SystemsBy: Ryan Cahill, Tri Luu, Truc Le, Nathan Vu, Ana Zarate

Page 2: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Presenter: Ryan Cahill

High Performance Work Systems and Teachers’ Work Performance:

The Mediating Role of Quality Work Life

Page 3: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

FocusWhat are the core attributes about a HPWS’s that

actually make them successful?

What key factors in HPWS’s that actually contribute to employee attitudes, behaviors and ultimately

better performance?

Page 4: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Key Terms

- High Performance Work Systems

- High Involvement Work Systems

- Quality of Working Life

Page 5: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Methods and Measures● Guangdong Province● HPWS’s● QWL● Mediating Effect

“This Parent Organizes activities with Parents”

Page 6: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

HPWS’s have no shortcut to achieving Extra Role Behavior

Page 7: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Take Home Message

● Clearly Identify what OCB’s are. Measure them. QWL must also be measured.

● Difference between Big business & Small business HPWS’s training on what are the key areas that bring QWL.

● OCB’s if they are consistently expected, they should eventually become a part of the job description. OCB’s

Page 8: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Presenter: Truc Le

High Performance Work Systems, Joint Impact of Transformational Leadership, an Empowerment

Climate and Organizational Ambidexterity

By: Ryan Cahill

Page 9: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Key Terms

- Empowerment Climate

- Organizational Ambidexterity

- Transformational Leadership

Page 10: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Focus- Impact of the High-performance work system to

Organizational Ambidexterity

- The intervention of Empowerment Climate

Page 11: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work
Page 12: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Take-home Messages- Conduct training programs

- Acquire new and challenging skills

Page 13: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Presenter: Nathan Vu

The Role of Employee HR Attributions and theRelationship between High-Performance Work

Systems and Employee Outcomes

Page 14: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Focus● Confirm the relationship between HR well-being practices and HR

performance practices and how they associate with employee commitment and levels of job strain

Page 15: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work
Page 16: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Methods and Measures● Study: Survey for line managers and employees (1065 employees)● Measurements:

○ Based off of 5 core HPWS activities to promote well-being and to get the most work out of employees

○ Hiring, Performance, Rewards, Development, and Communication

Ranked survey questions for each aspect being measured

Wide variety of industries in profit and nonprofit sectors

Page 17: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Results● Positive correlation between HR well-being and commitment while

negative to job strain● HR performance was only positively correlated with job strain

No significant relationship between HR performance attributions and organizational commitment

Page 18: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Take-home Message● Communicate that organizations care about the well-being and development

of their employees (more social resources and support on the job)● Increase coverage of work for employees● Stress management and health promotion programs to minimize job strain

Page 19: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Presenter: Ana Zarate

How HIWPs create environmentally based sustainable competitive

advantages

Page 20: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Focus

Does high-involvement work practices enhance a firm’s economic performance through the

development of a proactive environmental strategy.

Page 21: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Key Terms-Proactive Environmental Strategy(PES):

-High-Involvement Work Practices (HIWPs)

Page 22: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Methods Sample:

233 firms (10 or more employees)

Surveyed by mail

CEOs/presidents were addressed

Page 23: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

MeasuresFirm Performance:

Four-item scale: Economic Profit, Return on Total assets,Profit per employee, profit margin

PES: Rate 1-7, 1=have not addressed this factor & no plan to 7=we are the leaders on this in our sector

HIWP: % of employees receiving incentives per perf appraisals

Page 24: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Results

Page 25: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Take-Home Message

Develop a strategic capability like a PES that will be the mediating role to a firm’s performance.

- Conducting environmental quality audits regularly- Performing natural environmental training for firm employees

Page 26: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Presenter: Tri Luu

The link between perceived HRM practices, performance and well-being:

The moderating effect of trust in the employer.

Page 27: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Focus

Trust in the employermoderates the relationship between

HRM Practices and

Task Performance

Page 28: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Key Terms● What is “HPWS”?

● What is “Trust”?

● What are some “HRM practices”?

● What is a “Task Performance”?

Page 29: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Methods and Measures

● Perceived HRM practices (9) -○ Internal reliability of = 0.91

● Trust in the employer (7) - ○ Internal reliability of = 0.97

● Task performance - ○ Scale from 1 (‘very poor’) to 5 (‘very good’).

Page 30: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Trust in the employer moderates the relationship between HRM practices and task performance

Page 31: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work
Page 32: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Take-home Messages

Trust is a two-way street for HPWS to work. Employees needs to trust the autonomy workspace.

● Ex. Give employee flexibility (not micromanagement) to be creativity relates to OCB.

● Ex. 360 Feedback

Page 33: Involvement Work Systems By: Ryan Cahill, Tri Luu, Truc Le ... · PDF fileThe Mediating Role of Quality Work Life. ... an Empowerment ... Relationship between High-Performance Work

Group Take-home Message

Efficient HPWS encompass:

● Trust● Communication● Empowerment● Training● Quality of working life

Key factor: Value employees to produce positive results in a high performance work system

Employer interests are only met if employee interests are met first