iot in the enterprise
TRANSCRIPT
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IoT in the enterprise:Why your Monitoring Strategy should Include Connected DevicesBalwinder KaurPrincipal Software Engineer, Emerging Technologies
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 2
Notice
The information and materials included in this presentation (collectively, the “Materials”) are the proprietary information of AppDynamics, Inc. (“AppDynamics” or the “Company”). No part of the Materials may be reproduced, distributed, communicated or displayed in any form or by any means, or used to make any derivative work, without prior written permission from AppDynamics.
The Materials may contain product roadmap information of AppDynamics. AppDynamics reserves the right to change any product roadmap information at any time, for any reason and without notice. This information is intended to outline AppDynamics' general product direction, it is not a guarantee of future product features, and it should not be relied on in making a purchasing decision. The development, release, and timing of any features or functionality described for AppDynamics' products remains at AppDynamics' sole discretion. AppDynamics reserves the right to change any planned features at any time before making them generally available as well as never making them generally available.
All third-party trademarks, including names, logos and brands, referenced by AppDynamics in this presentation are property of their respective owners. All references to third-party trademarks are for identification purposes only and shall be considered nominative fair use under trademark law. © 2016 AppDynamics, Inc. All rights reserved.
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 3
Safe Harbor Statement
This Product Roadmap is the confidential information of AppDynamics, Inc. ("AppDynamics"), and the recipient shall not disclose this Product Roadmap to any third party. AppDynamics reserves the right to change this Product Roadmap at any time, for any reason and without notice or compensation to the recipient. Notwithstanding the forward-looking statements contained herein (such as estimated completion dates), this Product Roadmap is not a guarantee of future product features and should not be relied upon in making any purchasing decisions. Actual product results may vary from forward-looking statements due to changes in AppDynamics and customer technologies, factors related to the economy and target markets, acquisitions of other
companies, the hiring and termination of personnel and other factors.
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 4
Mark your calendars Day 2 General SessionWed 11.15.164-5:30 p.m.Live IoT Demo
#AppSphere16 #IoT
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 5
IoT in Enterprise
Deep Diveinto
What's New
AppDynamics Vision Let's Chat
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IoT - Internet of Things
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 7
IoT is in our lives
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Enablers for IoT
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 8
LOW COSTSENSORS
UBIQUITIOUS CONNECTIVITY
INCREASED COMPUTE
POWER
BIG DATAANALYTICS
Getting to Scale
2006 2016
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The Changing Enterprise
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 10
Connected Devices in Retail
Smart Shelves
Warehouse Management Systems
RETAIL
Higher Productivity
Reduced Costs
Insight Customer Behavior
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 11
Connected Cars
Connected Cars
OBD II Port Dongle
AUTOMOTIVE and
INSURANCE
250 Million Cars will be connected by 2020 - Gartner
Remote Access
New Opportunities
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 12
Connected Devices in Cities
Energy Management in Smart Buidings
Smart Parking Meters
SMART BUILDINGS &INFRASTRUCTURE
Enhanced Customer Experience
Energy Conservation
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 13
Value of IoT
Enhanced Customer
ExperienceHigher Productivity New Opportunities
Brand
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 14
“IoT devices directly, or indirectly, impact the bottom line of a business."
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 15
IoT is a disruptive innovation
88% of Fortune 500 companies of 1955 no longer exist
Source: https://www.aei.org/publication/fortune-500-firms-in-1955-vs-2014-89-are-gone-and-were-all-better-off-because-of-that-dynamic-creative-destruction/
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 16
Disruptions
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 17
Disruptions
Prey or Predator?
1970s Now
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 18
Succeeding in a Cyber Physical World
Harness the Business
Opportunity
Build the Technology
Skills
Proactively Manage
Risks
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 19
Manage Performance Risks
Security
Privacy
Performance
Others
1. Managing Performance of IoT Devices
2. Connected Devices and Business Services Impact each other
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 20
IoT in Enterprise
Deep Dive into
What's New
AppDynamics Vision Let's Chat
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What’s new in this Connected World
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 21
Business ServicesInternet
Mobile
SensingDevices
Edge Computing Device
Embedded Apps
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 22
Let’s Focus on what’s New
1. Devices 2. Embedded Apps 3. Connections
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 23
Know your devices
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 24
What is this IoT “Thing” ?
Traditional Embedded Device+
Connectivity+
Cloud Services
On the Side: Convergence of OT and IT organizations
Operations Technology
Org
Information Technology
Org
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 25
Fragmented Landscape
Requires Bucket Strategy
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 26
Edge computing devices
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 27
Sensing Devices with Routing
Smart Shelf
ThermostatIP Camera
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 28
Sensing Devices without Routing
Contact sensor Soil sensor Parking sensor
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 29
Know your apps
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30
Web Apps vs Embedded Apps
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
HTTP
Application Layer Protocol
JSON
Message Payload
TLS
Security
TCP/UDP
Transport Layer
IPv4/IPv6
IP Layer
Wi-Fi
Connectivity
MQTT /AMQP
Application Layer Protocol
ProtoBuf
Message Payload
DTLS
Security
UDP
Transport Layer
IPv6
IP Layer
802.15.4
Connectivity
IoT Application Frameworks
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 31
Know your connectionTo the cloud
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 32
Beyond http
• Http/JSON is the defacto standard for web
• Not the same for IoT• MQTT, AMQP, CoAP• Expect a hybrid and
fragmented architecture• Expect unifying bridges
Example – Eclipse Ponte
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 33
IoT in Enterprise
Deep Diveinto
What's New
AppDynamics Vision Let's Chat
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 34
AppDynamics’ Vision of an end to end solution
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 35
Traditional user engagement
Applications
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 36
Copyright © 2015 AppDynamics. All rights reserved. 36
Applications
Emerging user engagement
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 37
Vision for IoT
Copyright © 2015 AppDynamics. All rights reserved. 37
Applications
This is not a G.A product currently. No specific release schedule is committed
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 38
Where can problems happen?
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 39
TeresaDirector, IT ServicesInventory Management Company
• Manage web applications on the cloud for customers to fulfil their orders from mobile and web.
• Recently launched an RFID based automated inventory management system
• It is now possible to track and manage inventory in real time.
• The backend applications see an unexpected load that is bringing down her systems
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 40
Head, Operations White Goods CompanyRecently Launched a connected washer dryer systemGetting complaints of unresponsive control panels.
Ivan
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 41
Where can problems happen?
DevicesUnavailable
DevicesUnhealthy
Poor Application Transaction
Health
Business Service
Problems
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 42
Deep Dive - Problems Originating from Devices
UIPower Connectivity
StorageCPU RAM Version mismatch
Mobility
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 43
Deep Dive - Problems Originating from Aggregation of Devices
Scale of Devices
Volume of Data
Velocity of Data
Variety of Data
Highly Distributed Hybrid Environments
1.0 second User Response Time Expectations 0.1 seconds*
* WirelessWeek Article
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 44
Enterprise Grade Performance Monitoring Solution
Instrument all kinds Apps
Aggregate Data at Scale Correlate
Single Pane View of the Enterprise
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 45
Enterprise Grade Performance Monitoring Solution (contd)
Deep instrumentation
Diagnose Problems Quickly
Provide Alert Mechanisms
Measure the Business Impact
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 46
Teresa
RecapThe business services see an unexpected load bringing down the systems
Resolution• Java APM on backend• EUM for web and browser• Teresa got RFID reader app
instrumented with the IoT agent* • BT Correlation showed that a lot
of the load was coming from the RFID reader.
• It was updating the GPS co-ordinates every minute whether the value changed or not!
*This is not a G.A product. No specific release schedule is committed
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 47
Ivan
RecapConnected Washer Dryer had unresponsive panels
Resolution• Java APM on the backend• Ivan got the washer panel
instrumented IoT agent*• Backend Calls HTTP Errors.• The IT department had
upgraded one of the endpoints w/o informing device team!
• Ivan worked with the Device Management system and got an OTA patch deployed
*This is not a G.A product. No specific release schedule is committed
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 48
IoT in Enterprise
Deep Dive into
What's New
AppDynamics Vision Let's Chat
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 49
BYOMSBuilding your own Monitoring Strategy?We can help !
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 50
Join our Early Access Program
http://tinyurl.com/iot-appd
Meet us @ AppD Labs Lounge
Not to miss! General Session Wed 4-5:30 p.m.
@bkaurca
Q&A
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APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 51
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Thank you