iot to human interactions - stève sfartz - codemotion milan 2016
TRANSCRIPT
IoT to Human interactions
Stève SFARTZ
API Evangelist @CiscoDevNet
[email protected], @SteveSfartz, github://ObjectIsadvantag
+39 051 042 1150
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
CodeMotion Milan 2016 IVRInteractive Voice Responder
• Call +39 051 042 1150 and listen…
• Dial 1 to receive more details by SMS, 2 for next, 3 for previous
• Check you session details on your mobile phone
• Text your email to the caller (+1 414 999 0205) /!\ you’re texting US !!!
• Launch CiscoSpark, and meet the bot…
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
dials #1
{CodeMotion} Milan 2016 - Tropo IVR -
+39 051 042 1150
« Welcome »
details via SMS
ack
texts email address
/now
current events
calls
texts
« sparks »
IVR
JS script
Events
BotCisco Spark
POST
membership
reachs Support room
SMSBridge
JS library
texted
Log2Spark
JS library
/new
logs
POST
message
« ChatOps »
Room
« Support »
Room
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
What is Tropo ?
Cloud APIs enabling developers to quickly
and easily embed communication capabilities
into their applications and business processes.
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
+• Ask
• Call
• Conference
• Hangup
• Record
• Reject
• Say
• Transfer
Tropo in a nutshell
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
Join the Cisco DevNet code labs https://bit.ly/labs2511
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco Spark
Secure & Open
Complete & Simple
Spark for DevelopersUser Integrations, APIs/SDKs, etc.
Spark Hybrid ServicesCloud + Prem
Partner ServicesInterconnect
Message Meeting Call1:1 and team messaging in virtual rooms A Cloud-based phone systemAudio, video, and web meetings
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
‘Your App’
now with
Cisco Collab!
Spark APIs Extend Cisco Collaboration Cloud
GET
POST
DELETE
PUT/Rooms
/Memberships
/Messages
/Webhooks
/People
9
/Teams
https://developer.ciscospark.com/
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
Join the Cisco DevNet code labs https://bit.ly/labs2511
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public 11
Key API Features and Use-Cases
• /rooms/people automate room creation and population
• /messages app-driven notifications and reports
• /teams self-service rooms
• /webhooks interactive assistants (chat bots)
• TTS/Speech Recognition voice driven interactive customer service
• SMS automated outbound notifications, inbound SMS apps
• Recording/Transcription voice messaging and voice notes/records
• Telephony/Conferencing notifications and team voice comms
Developer Portal
• Dev Centers
• Support Centers
400,000 Members
Learning labs
Springboards & Sandbox
Hackathons, CodeCamps
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DevNet Zone at Cisco Lives
DevNet Kids, IEEE Women in Engineering
API Documentation
Projet Showcases
Forums, Community blogs
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco's presence at CodeMotion 2016
Nov 25th • 10:00: it's all about Developers, discover Cisco DevNet.
• 11:30: from IoT to Human interactions (Drone Demo)
• 14:10: build advanced Voice Assistants and Chat Bots
• codelabs: build ChatBots, create your own IVR (Voice Machine)
Nov 26th • 11:30: Embed Video and Messaging without being an expert
call +39-051-042-1150
to hear upcoming sessions
Thank you
DEVN
@CiscoSparkDev
@CiscoDevNet