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IP Surveillance RFP for Lahore City Page 1 of 48 IP Surveillance and Recording System For The City of Lahore (ON Turn Key Basis)

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IP Surveillance RFP for Lahore City

Page 1 of 48

IP Surveillance and Recording System For

The City of Lahore (ON Turn Key Basis)

IP Surveillance RFP for Lahore City

Page 2 of 48

1 OVERVIEW

Due to recent terrorist attacks in the Province of Punjab

and especially at District Lahore and increasing threat of

terrorist attacks on government offices / facilities, there is

immediate need for a surveillance system by which the

security officials will be able to monitor the activities of

suspects and exercise general surveillance of Lahore City

especially Entry and Exit Points and government offices.

This will help in reducing the opportunities available to

terrorists. For this purpose a CCTV Surveillance security

system is required for the 24/7 monitoring. The system

will consist of security cameras of different capabilities

which can work in both day and night and in any weather

conditions. Cameras will cover the whole area including

different locations at District Lahore especially Entry and

Exit Point and a monitoring room will be established for

the centralized monitoring and storage of the video

stream of each camera. Cameras will be installed in such

a way that they will cover the maximum area and keep a

close vigilance on the entry/ exit points of District Lahore,

sensitive areas of Lahore, There will also be a secured

provision of remote monitoring from any location via

internet.

The desired solution should be modular, for pilot testing and for future expansion

IP Surveillance RFP for Lahore City

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Initially the solution shall comprise of 34 sites and 15

Locations. A location can have more than one site therefore the total number of installations required will be based on 34

sites which in turn will cover 15 Locations.

The recommended solution has to be

Open Architecture Modular

Expandable

Simple and Manageable & Resilient

Since the entire solution is on turn key basis for one year therefore it must cover end to end operational cost such as but

not limited to the following basic guide lines:

Connectivity charges and SLA for the connectivity

Any and all electrical cost for one year via LESCO (For

example LESCO will charge for the electricity provided to

the poles, or electricity provided to command and control centre for one year)

Command and Control Centre maintenance, operator’s salaries, Diesel cost for the generators, drivers/ helper

salaries, out door camera maintenance vehicle / fuel

cost, UPS batteries replacement etc.

One year warranty, hardware & software support on any and all active/passive equipments including all services

and support.

Complete Command & Control SOPs and Operations by

the Operators in accordance with End Users

Requirements

The figure below depicts a general representation of the system required. Exact quantities, specifications and

formations should be taken form the subsequent sections and

not from the figure.

IP Surveillance RFP for Lahore City

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IP Surveillance RFP for Lahore City

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2 SOLUTION REQUIREMENTS

The proposed IP based Surveillance and Recording System

hereafter referred to as CCTV shall be an integrated system shall consist of, but not limited to, the following components:

Video Management System (VMS) including necessary

hardware, software and licensing.

Video Recording Management (VRM) system with

redundant storage.

Operator and supervisor workstations including PCs,

desktop monitors, PTZ joystick

Wall mounted Digital LCD Video Monitors for Video Wall

Outdoor Fixed Colour (Day/Night) IP Cameras

Pan/Tilt/Zoom (PTZ) Colour Day/Night Dome IP Cameras

Camera enclosures as required

Network Switches and routers with necessary passive

Infrastructure for control room

UPS for Backup Power Supply

Poles and enclosures for outdoor mounting

Furniture and fixings for CCC

Connectivity cost, installation and operational charges

Operational Cost for the entire solution for the period of

one year.

Support, maintenance and warranty cost for the entire

solution for the period on one year.

IP Surveillance RFP for Lahore City

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2.1 VIDEO MANAGEMENT AND RECORDING

SYSTEM

The Video Surveillance Management platform should be optimized for applications to view, store, and manage real-

time and recorded video in a networked environment. The

system should use an open suite of URL-based programmatic interfaces to communicate with applications. The system shall

provide a highly scalable and reliable platform to enable

customized, network-based surveillance applications. The

Video Surveillance Management platform shall include

minimum of the following features/functions/specifications:

The system shall display any combination of live and

recorded camera feeds on multiple workstations

simultaneously using an IP network.

The system shall provide low latency video with high

quality images and support H.264, MPEG-4, and Motion-

JPEG compression schemes simultaneously.

The system shall provide replication of individual video

feeds at different frame rates for multiple users and

other system processes.

The system shall support simultaneous video feeds

across multiple locations for centralized and decentralized

storage, display, and distribution of video without limitation, but shall minimize load on video servers by

streaming only the active video channels.

The system shall be capable of streaming and recording video at different bit rates and variable frame rates up to

full motion 25 fps (PAL) video on all camera feeds and

shall support QCIF, CIF, VGA (640x480 pixels), D1 (720x576pixels) and 4CIF (704x576 pixels) camera

resolution.

IP Surveillance RFP for Lahore City

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The system shall provide the ability to remotely control

(pan, tilt, zoom) the cameras and support priority for PTZ control based on user privileges and scheduling,

recurring or one-time, for PTZ camera movements.

The system shall support digital pan-tilt-zoom on live or archived video.

The system shall provide the ability to remotely configure

the cameras and shall allow configuration data to be imported from a spreadsheet.

The system shall allow instant replay of video and will

permit pausing of live video, forward and backward review of recorded video, and return to live viewing.

The system shall manage storage of real-time video at

any specified frame rate, duration, and physical location on the network.

The system shall provide flexible archiving capability in

terms of frame rate, duration, and location and shall utilize dynamic file allocation to ensure that the full

duration of the selected video stream will be recorded,

regardless of lighting condition, motion, or scene detail.

System shall support access to the archived video, to

seek to any point in the archive, to set the pre and post time, and to loop that segment of the archive.

The system shall cater for redundant multi-site video

storage. Meaning that the video feeds coming from the sites must be stored on primary and backup storage.

The system shall provide a Management Console that

shows the status of CPU, Memory, Disk Usage, and traffic analysis.

The System shall support H.264 Compression Protocol

and 128 bit encryption

IP Surveillance RFP for Lahore City

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The system shall provide diagnostic tools that support

Simple Network Management Protocol (SNMP).

The system shall provide for integration with other

software applications through an open and published

Application Programming Interface (API). Such applications shall include, but not be limited to, access

control, video analytics, and other alarms and sensor

inputs.

The system shall be capable of running on a single

physical server or distributed across the network, scaling

to handle thousands of cameras and users.

The system shall provide for or have the capability of

interoperating with the functional modules providing the

capability for multiple web-based display consoles to configure, manage, display, and control video throughout

the IP network; multiple options to store video and

audio; virtual matrix switching; client PC viewing; and, remote encoding and storage.

The system shall be capable of simultaneously supporting

3rd party IP based cameras from a variety of different vendors such Axis, Honeywell, Cisco, Bosch, Pelco, Sony

etc. The minimum level of support required is: viewing,

recording, archive extraction and PTZ control.

The system shall provide the following administrator functionalities:

Secure login Server, encoder, and camera administration

Scheduled and event-based video recording

User and role management

Fine-grained activity reports and system

audit

Ability to push pre-defined views to any number of digital monitors with Virtual

Matrix Ability to schedule to operator shifts, event

filters, temporary views

IP Surveillance RFP for Lahore City

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Mass import capability allowing

configuration data to be imported from a spreadsheet

The operator workstations running as part of the

Video Management System shall provide the following operator functionalities:

Secure login Flexible video displays

PTZ controls including presets and

advanced camera options (e.g. focus, white balance, iris)

Digital zoom and instant replay Create instant recordings, “Record Now”

Client-side video enhancements (adjusting

brightness, colour, transparency, etc.) Instantly swap between live and archive

video of the same camera feed

Archive review and clipping Event notifications

Ability to search archived video based on

motion within a predefined window within the video frame

Synchronize playback of multiple archives

Supported file format types shall include:

WMV - A standard file format for

downloading and playing audio/video data or to stream data on a PC.

AVI - A standard file format for storing

audio/video data on a PC.MP2 Clip (BWM) - A segment of video extracted

from an existing streamable archive.

Digitally Signed Clip (BWX) - A segment of video extracted from an existing

streamable archive and signed with a

digital signature to verify content has not been tampered with.

IP Surveillance RFP for Lahore City

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BMP, GIF, JPEG, PNG, and TIFF formats,

saveable as snapshots.

Operator Workstation:

The minimum configuration of the Operator workstation PCs

and the Video Wall PCs shall be:

workstation based on the new Intel® X38 Express

performance chipset and the latest workstation-class dual

core Intel processors: Intel’s Core™ 2 Duo (2.83 GHz, 4 MB L2 Cache) or better

DDR-2 800 MHz ECC

Should include the following Components:

• 160 GB SATA 3 GB/s NCQ 7200, 1st HDD • Intel Core 2 Duo E6850 3.0 4 MB/1333 CPU

• 2 GB (2x1 GB) DDR2-800 ECC Memory

• 768 MB PCIe Graphics • Microsoft Windows XP Pro 32-bit OS

Graphic card: NVIDIA®, GeForce® FX 5700 Ultra, FX 5900 Ultra or FX 5950 Ultra, Matrox Parhelia™, ATI RADEON® 8500,9500,9800

The Operator workstation PC and the Video Wall PC will be separate and the two applications will not be combined on

the same PC.

The minimum configuration of the Management and Recording servers shall be:

Rack mounted, high end server - Multi processor based on a latest Intel processor.

Minimum 2 GB of RAM

Network adapter 1000 Mbps Ethernet

Standard sound card is optional and recommended.

Minimum 750GB storage capacity for installation.

Redundant Power Supply.

Server operating system software.

IP Surveillance RFP for Lahore City

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2.2 CCTV CAMERAS

IP surveillance cameras shall be installed at predefined locations to provide day/night security surveillance coverage for the entire

main street, merging streets with the main street, roundabouts

and city entry/exit points. Through PTZ zoom control, areas of interest should be focused and highlighted.

2.2.1 FIXED IP COLOUR DAY/NIGHT

CAMERA

The fixed camera should have the following features:

Directly IP based without requirement of encoder.

Day / Night camera. Should switch automatically to

monochrome mode (black and white) at night.

Imaging Device 1/3 inch complementary metal oxide

semiconductor (CMOS) with wide dynamic range

Image Control with Automatic white balance (AWB),

automatic back lighting, automatic gain control (AGC)

Iris setting should be auto/manual with definitions for

sharpness, image quality and also time stamp and

camera ID.

Minimum Illumination should be:

a. Color mode: F1.4 @ 0.4 lux (.04 fc)

b. Black and white mode: F1.4 @ 0.04 lux (0.004 fc)

Varifocal CS mount lens 15mm to 50mm required

Supported Video Compression should be H.264 and Motion JPEG (MJPEG)

Supported Resolution and Frame Rate requirement is

IP Surveillance RFP for Lahore City

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o 704 x 576 @ 25 fps PAL (minimum required )

o 1920 x1080 @ 25 fps PAL (maximum required)

Should support dual Video Streaming with both streams

originating independently from the camera

Should support multicasting

Should support 2 –way audio.

Should have built in microphone with additional support for external microphone and speaker

Audio Compression G.711 A-Law, G.711 U-Law, G.726

Should support Power over Ethernet (PoE) 802.3af

Should provide at least two digital inputs and two digital

outputs for hardwire integration.

Camera should provide 802.1X authentication

Camera should support at least 128 bit encryption using hardware-based Advanced Encryption Standard (AES)

Should have built in motion detection with at least 3 user-definable detection areas.

Should support e-mail alert and FTP uploading of captured video or JPEG snapshots triggered by motion

alert

Multiple user access levels with password protection.

IP Surveillance RFP for Lahore City

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2.2.2 PAN/TILT/ZOOM DAY/NIGHT

INDOOR/OUTDOOR COLOUR DOME CAMERA

The PTZ Camera should have the following features:

The camera should be IP based with a built-in 100Base-TX network interface.

The camera should be true outdoor model suitable for use in Pakistan.

It shall be a discreet camera dome system consisting of a

dome drive with a variable speed/high speed pan/tilt

drive unit with continuous 360 rotation.

Imaging device should be ¼ inch CCD and support both

color and monochrome black and white. With 540 TVL

horizontal resolution.

Should provide 35x optical zoom and 12x digital zoom

with auto focus feature

The camera should provide high-quality MPEG-4, MJPEG

or H.264 compressed images.

The camera should provide images @ 4CIF i.e. with a

resolution of 704x576 pixels in PAL mode.

The supported frame rate should be 30ips or 25ips in PAL

mode.

The camera should support two simultaneous streams

Should support Day/Night mode and should switch

automatically to monochrome mode at night with below 1

lux sensing at variable shutter speeds.

Should provide super quick, 400° per-second pan and

200° per-second tilt speeds with 256 pre-set positions. Each pre-set position should support the programmable

camera settings such including selectable auto focus

modes, iris level, Low Light limit, and backlight compensation for each preset.

IP Surveillance RFP for Lahore City

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Should support wide dynamic range (128x) appropriate for high contrasting environments

Should support Automatic focus, automatic Iris control, gain control horizontal and vertical aperture control.

`

Should be installed in a High-impact, weather-resistant dome enclosure

Camera must provide at least 7 Inputs and 2 outputs that can be programmed individually. Inputs should be

able to trigger an alarm condition. Outputs should be

able to drive an external device.

Should support intelligent privacy masking by providing

8, four-sided user-defined shapes, each side with different lengths; window blanking setting to turn off at

user-defined zoom ratio; window blanking set to opaque

gray or translucent smear; blank all video above user-defined tilt angle; blank all video below user-defined tilt

angle

Should support atleast 8 user-defined programmable

patterns including pan/tilt/zoom and preset functions,

and pattern programming through control keyboard or through dome system on-screen menu

Should support a web interface utility for 5 simultaneous users when using MJPEG/MPEG-4 in unicast mode. When

configured in multicast mode (MPEG-4), the camera should support an unlimited number of users.

Should support On-screen display for time, date and location. The position of the display and text should be

user definable.

Should support On-screen display of compass heading

and user-definable compass setup so as to indicate

direction that the camera is looking in.

Should support multi level password protection.

IP Surveillance RFP for Lahore City

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Should support Secure Sockets Layer (SSL) 128 bit

encryption

IP Surveillance RFP for Lahore City

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2.3 Uninterruptible power supply (UPS)

2.3.1 UPS for Pole Mounting Cameras

Rating : 1 KVA

Topology : True On – Line Double Conversion

Phase : Single In & Single out

Backup Time : ~ 5 hrs

Power Factor : >0.97

Input Voltage : 220 V

Output Voltages : 220V / 230V

Input Voltage Range : 176 VAC to 280 VAC

Input Frequency Range : 45 – 65 Hz

Output Voltage Range : 220 VAC (Adjustable) + 1 %

Output Frequency Range : 50 Hz < 2 %

Battery Rating : 12V , 7 Ah

Battery Type : Maintenance free battery

IP Surveillance RFP for Lahore City

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2.3.2 UPS for Command and Control Centre

Rating : 15 KVA

Topology : True On – Line Double Conversion

Phase : Single In &Single out

Backup Time : 10 to 15 Minutes

Power Factor : >0.97

Input Voltage : 220 V

Output Voltages : 220V / 230V

Input Voltage Range : 176 VAC to 280 VAC

Input Frequency Range : 45 – 65 Hz

Output Voltage Range : 220 VAC (Adjustable) + 1 %

Output Frequency Range : 50 Hz < 2 %

Battery Rating : 12V , 7 Ah

Battery Type : Maintenance free battery

IP Surveillance RFP for Lahore City

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2.4 Metallic Pole

Height : 25 or 25+ feet

Material : MS Steel

Enclosure : Small metallic installed on the pole

IP65 weather proof

With thermal insulation on inside

With built in fan for exhaust through specially

designed louvers that will provide ventilation while

keeping rain out.

Louvers that will provide ventilation while keeping

rain out.

2.5 LCD

LCD for the video wall and agents/supervisor work stations:

2.5.1 40” LCD

Brand : Toshiba, LG, Samsung or equivalent

2.5.2 19’’ LCD

Brand : HP, Dell or equivalent

IP Surveillance RFP for Lahore City

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2.6 Integration Equipment for OUTDOOR

Cameras

2.6.1 ODF 8-port

Plastic body

Metal shelf

Fiber splice tray

Airtight materials

Heat shrinkable protecting tube

2.6.2 SFP Module

1000BASE-LX/ 1310nm (As per the requirements of Service Provider and provided solution by the responding

organization)

2.6.3 8 port manageable layer 2, Fiber-

Ethernet Switch

8*10/100BaseT+2*1000BaseFX

AC power supply

IEEE802.3ah, IEEE802.1g, SP+WRR, PPPOE+ Intermediate

Agent, STP, RSTP, MSTP, LACP

Operating range -10 to + 50 deg C.

IP Surveillance RFP for Lahore City

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2.7 WAN Connectivity

2.7.1 WAN Connectivity for Edge Devices

At least 15Mbps connectivity per pole (site) over fiber or

Wireless is required.

The connectivity has to be redundant at the backbone layer

hence avoiding single point of failures.

Transceivers, ODF’s, Fiber to UTP converters, Fiber SFP’s

(long range, short range), power connectivity, backup UPS for the connectivity and any and all components for the

connectivity are the responsibility of responding

organization.

The initial installation cost and maintenance cost for one

year must be the part of the proposal.

The service provider must support QoS on all provided

circuits with detailed monthly reports.

2.7.2 WAN Connectivity at Aggregation Site

At least 500 Mbps Connectivity over fiber or Wireless is

required at the aggregation site.

The service provider should provide dual Gigabit links at the aggregation site to avoid single point of failure. Primary and

Backup link.

Transceivers, ODF’s, Fiber to UTP converters, Fiber SFP’s

(long range, short range, power connectivity, backup UPS

for the connectivity and any and all components for the connectivity are the responsibility of responding

organization.

The initial installation cost and maintenance cost for one

year must be the part of the proposal.

IP Surveillance RFP for Lahore City

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The service provider must support QoS on all provided circuits with detailed monthly reports.

2.7.3 Bandwidth Monitoring Tool/Software

Bandwidth monitoring tool/software is required to gauge

real time and simultaneous bandwidth from each site up to the Command and Control Center.

The proposed software should provide detailed graphical reports/statistics on daily, weekly, monthly and yearly

basis.

The reports should give details on the uptime, bandwidth

consumed, packet loss, delays, link flapping and other

criteria’s that are required for any WAN circuit to support 24/7 video traffic monitoring.

2.8 Storage Requirements

Recording of all the camera streams must be stored for

the period of 15days on DAS, NAS or SAN. The storage media must be SATA drives or Fiber Channel

drivers or Flash Drives. Minimum storage requirement is 54TB raw

The storage servers must have redundant power supply and meet high availability standards

The storage should be RAID 5 configured for disaster

recovery. Each recording unit/server should allow for internal

storage up to 24 TB per recording unit so as to allow

expansion if later required.

IP Surveillance RFP for Lahore City

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IP Surveillance RFP for Lahore City

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2.10 Warranty, Support, SLA, Maintenance

and Operational Cost.

Set of camera poles: - All active, passive and

supporting components (everything) must be covered for

the period of one year for maintenance, warranty, software upgrade, hardware replacement, tuning,

configuring, optimizing, electricity cost and operational

cost. Command & Control Center:- All active, passive and

supporting components (everything) must be covered for

the period of one year for maintenance, warranty, software upgrade, hardware replacement, tuning,

configuring, optimizing, electricity cost, agents salary,

diesel cost, maintenance vehicle and fuel, helpers salary operational cost and Operations in accordance with SOPs

as per the requirements of End User

Connectivity:- End to end connectivity solution should be covered for one year. (All active, passive and

supporting/rental components).

IP Surveillance RFP for Lahore City

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2.11 BILL OF Material

Category/Description Qty OUTDOOR CAMERAS

Outdoor Fixed Cameras

IP Camera, Day/Night 88

Varifocal Lens 15-50mm 88

Power supply for the cameras 88

Outdoor PTZ Cameras

Outdoor PTZ Day/Night DOME camera 29

Power supply for the cameras 29

Accessories For The Camera

Mounting Bracket and enclosure for fixed cameras including all accessories 88

Mounting Bracket and enclosure for PTZ cameras including all accessories 29

OUTDOOR POLES FOR CAMERA MOUNTING

Metallic Pole – 25+ foot high. 34

IP65 small enclosure for camera power supplies, UPS, switch and fiber components, protection umbrella/shade 34

1KVA UPS - for pole-mounting 34

ODF 8-port for pole-mounting 34

SFP Module for pole-mounting 34

8 port manageable layer 2, Fiber-Ethernet Switch for pole-mounting 34

VIDEO SURVEILLANCE SOFTARE, HARDWARE, STORAGE AND LICENCING

Video Management/Virtual Matrix server:

Media Servers with Operations Manager, Virtual Matrix, required lic, dual power supply and local storage. Primary and backup servers 2

Media and Recording servers with RAID 5 local storage:

DAS/NAS storage servers for storage. Each server should use 750GB or 1TB SATA Drives, have Dual Power supply, gigabit Ethernet or Fiber connectivity and RAID 5 configuration. (Total storage required is 54 TB raw ) 3

COMMAND & CONTROL CENTER

Operator and supervisor Work Stations (PCs) 9

Video Wall PCs 8

40" LCD Screen for Video Wall 8

19"LCD Screen for operator and supervisor workstations 9

Specialized surveillance joystick 9

24 port Layer 3 Gigabit manageable intelligent switch with fiber/utp combo uplinks 2

15 KVA 2

IP Surveillance RFP for Lahore City

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60KVA Generator with canopy and all accessories required 1

Comfort cooling 2 Tons wall mount 4

42U Systems and Network Racks with Cable Manager, 3PDU each with 6 sockets, Fans, Trays, tagging. 2

Structured UTP/Fiber Cabling for the CCC, lot

Fire Suppression system for the CCC

CCC Site preparation in room provided by client

CCC Electrical work, inclusive of lights and all accessories

Interior designing (Paint, flooring, structuring, decoration, LCD wall etc) end to end

Operator Work Desks and chair

Supervisor Work Desk and chair

CONNECTIVITY

Fiber Connectivity for Edge Devices 34

At least 15Mbps bandwidth per pole

Main power connection, UPS installation and relevant material

Fiber SFP's if required

Fiber Connectivity at Aggregation Site (CCC) 1+1

At least 500 Mbps bandwidth at the aggregation site

Weatherproof rugged enclosure for UPS and other accessories of wireless device

Main power, UPS installation and relevant material

Fiber SFP's if required

1Years SLA with 99.9% uptime, warranty, hardware/software support, maintenance/preventive maintenance inclusive of any and all recurring cost. Real time Bandwidth monitoring system must be provided at CCC which must be effective and can monitor end to end connectivity/bandwidth. 1

Installation, configuration, implementation and tuning

Installation, configuration, mounting, tuning/ end to end charges of edge devices, Poles, connectivity, command and control center. 1

SLA (One year End to End support on Turn key basis)

One year support, maintenance, warranty and SLA for edge devices, inclusive of all components. 1

One year support, maintenance, warranty and SLA for CCC, inclusive of all components. 1

One year support, maintenance, warranty and SLA for end to end CONNECTIVITY 1

Operational ( One year)

Surveillance Agents (for one year, 3 Shifts) 24

Supervisors ( For one year) 4

Primary Electrical Source (Bill) LESCO (For 34 Poles and CCC) 1

Generator fuel cost (5 Hours per day for one years, consuming 12 liters per hour) 1

CCC maintenance cost 1

IP Surveillance RFP for Lahore City

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Maintenance Vehicle with appropriate accessories 2

Maintenance Vehicle fuel (10 Liters a day for one year) 2

Driver/Helper (maintenance of cameras) (for one year) 4

Any and all other operational cost to run the entire solution for minimum 1 year 1

Operational/configuration Training of 12X staff 1

Note: The above mentioned requirements are the minimum

guidelines for proposing the solution.

The responding organization must consider the entire

solution on the turn key basis and can only add

additional components as per approved design.

The main aim of the turn key solution is to effectively

monitor the given locations via using IP surveillance solution, maintaining and operating command and

control center, connectivity, operational cost for the

period of one year.

IP Surveillance RFP for Lahore City

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2.12 Surveillance Points

Below is the list of all the LOCATIONS that must be monitored.

Each location will have one or more than one sites as

indicated by number of poles.

Total number of Fixed and PTZ cameras is locked,

responding organization can increase the number of

cameras if required as per approved design.

Deciding exact location for each pole and number of

cameras per pole is responsibility of the responding organization.

Site survey is must for the responding organization.

Sr. No. Site Name Fixed Day/Night cameras

PTZ Cameras

No. of Poles

1 RavI Toll Plaza 9 2 2

2 Motorway Ravi Bridge 12 2 2

3 Old Ravi Bridge 2 1 1

4 Sagian Bridge 9 2 2

5 Multan Road, (NHA Building) 2 1 1

6 Raiwind Road(ADDA Plot) 4 1 2

7 Wagha 4 2 3

8 General Hospital( Kot Lakhpat) 7 3 3

9 Burki Road 4 1 2

10 Lorry Adda(Corporation Building) 4 2 2

11 Railway Station 8 3 3

12 High Court 6 3 3

13 90 The Mall (CM office) 4 2 2

14 Assembly Hall 7 3 3

15 Nasir Bagh 6 1 3

Total 88 29 34

IP Surveillance RFP for Lahore City

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2.13 Compliance Sheet

Requirement Compliance

(Y/N)

Video Management & Recording System

Customizable branding and appearance

Server, encoder, DVR and camera

administration

Scheduled and event-tagged video

recording

Record on motion capabilities

User and role management

Detailed activity reports and system audit

Ability to push predefined views to any number of monitors with

Video Surveillance Virtual Matrix

Ability to schedule to operator shifts, event

filters, temporary views.

Secure login

Flexible video displays

Views with both live and archived video

PTZ controls and presets

Digital zoom and instant replay

Archive review and clipping

"Record Now" feature while viewing live

video

IP Surveillance RFP for Lahore City

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Event setup and event notifications

Ability to search video based on motion

SAN, NAS, and DAS configurations support

Internal storage up to 24 TB per recording

unit so as to allow expansion if later required

Total RAW storage should be at least 54 TB

RAID 5 configuration

High availability server specifications for

24x7 operation

Redundant power supplies

A standards-based architecture that

provides the flexibility to use a broad

range of devices, codecs, viewing platforms, and network topologies

Plug-and-play support for encoders, DVRs,

and fixed and pan-tilt-zoom Cameras

Low-latency video with high-quality images,

including megapixel resolution

Simultaneous support for JPEG, MPEG-4, and H.264

Unparalleled scalability in terms of number of sites, cameras, viewers, and

Storage

Archives at different frame rates, durations, and locations

Efficient redundant multi-site archiving that

conserves bandwidth

Loop- and event-based video and audio

recording

Record on motion and clipping capabilities

Enhanced diagnostic tools that provide

notification and API support for

IP Surveillance RFP for Lahore City

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failure of proxies and archives

Simplified configuration that allows data to

be mass-imported from a Spreadsheet

Supports redundancy configurations,

including failover and complex high availability scenarios

Backup utility that supports configurations

of devices, archives, events, and PTZ for a quick and easy restore to a

secondary server

Minimized load on video servers platforms

by streaming only the active

video channels

Allows existing Media Server to sync with

Operations Manager with a click of a button

Easy integration with intelligent systems

Flexible delivery of both live and archived video

Distribution to video wall for command centers

Video access for 24x7 monitoring

CCTV CAMERAS

FIXED IP COLOUR DAY/NIGHT CAMERA

Directly IP based without requirement

of encoder

Day / Night camera. Should switch

automatically to monochrome mode (black and white) at night.

Imaging Device 1/3 inch complementary metal oxide

semiconductor (CMOS) with wide

dynamic range

IP Surveillance RFP for Lahore City

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Image Control with Automatic white

balance (AWB), automatic back lighting, automatic gain control (AGC)

Iris setting should be auto/manual with definitions for sharpness, image

quality and also time stamp and

camera ID.

Dynamic Range 102 dB typical/120 dB

maximum

Minimum Illumination :

c. Color mode: F1.4 @ 0.4 lux (.04

fc) d. Black and white mode: F1.4 @

0.04 lux (0.004 fc)

Lens Mount CS mount (15 to 50mm

lens required)

Video Compression MPEG-4 and H.264

Resolution and Frame Rate on PAL: o 704 x 576 @ 25 fps PAL

(minimum required )

o 1920 x1080 @ 25 fps PAL (maximum required)

Should support dual Video Streaming with both streams originating

independently form the camera.

Should support multicasting

Should support 2 –way audio.

Should have built in microphone with

additional support for external microphone and speaker

Audio Compression G.711 A-Law,

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G.711 U-Law, G.726

Should support Power over Ethernet

(PoE) 802.3af

Should provide at least two digital

inputs and two digital outputs for

hardwire integration.

Should support Quality of Service

(QoS) through DSCP support and additionally, should Support Constant

Bit Rate or Variable Bit Rate (constant

quality), and Variable Bit Rate with ceiling (bandwidth management by

reducing frame rate rather than

quality)

Camera should provide 802.1X

authentication

Camera should support 128 bit

hardware-based Advanced Encryption Standard (AES)

Should have built in motion detection with at least 3 user-definable

detection areas.

Should support e-mail alert and FTP

uploading of captured video or JPEG

snapshots triggered by motion alert

Multiple user access levels with password protection.

PAN/TILT/ZOOM DAY/NIGHT OUTDOOR COLOUR DOME CAMERA

The camera should be IP based with a

built-in 100Base-TX network interface.

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The camera should be true outdoor model suitable for use in Pakistan.

Imaging device should be ¼ inch CCD and support both color and

monochrome black and white. With

540 TVL horizontal resolution.

Should provide 35x optical zoom and

12x digital zoom with auto focus feature

The camera should provide high-quality MPEG-4, MJPEG or H.264

compressed images.

The camera should provide images @

4CIF i.e. with a resolution of 704x576

pixels in PAL mode.

The supported frame rate should be

30fps or 25fps in PAL mode.

The camera should support two

simultaneous streams

Should support Day/Night mode and

should switch automatically to monochrome mode at night with

below 1 lux sensing at variable shutter

speeds.

Should provide super quick, 400° per-

second pan and 200° per-second tilt speeds with 256 pre-set positions.

Each pre-set position should support

the programmable camera settings such including selectable auto focus

modes, iris level, Low Light limit, and

backlight compensation for each preset.

Should support wide dynamic range

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(128x) appropriate for high

contrasting environments

Should support Automatic focus,

automatic Iris control, gain control horizontal and vertical aperture

control.

` Should be installed in a High-impact,

weather-resistant dome enclosure

Camera must provide at least 7 Inputs

and 2 outputs that can be

programmed individually. Inputs should be able to trigger an alarm

condition. Outputs should be able to

drive an external device.

Should support intelligent privacy

masking .

Should support 8 user-defined

programmable patterns including pan/tilt/zoom and preset functions,

and pattern programming through

control keyboard or through dome system on-screen menu

Should support a web interface utility for 5 simultaneous users when using

MJPEG/MPEG-4 in unicast mode.

Should support H.264 Compression

Should support On-screen display for time, date and location.

Should support On-screen display of compass heading and user-definable

compass setup.

Should support multi level password

protection.

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Should support encrypted viewing

through Secure Sockets Layer (SSL).

Should support 128 bit encryption

Uninterruptible power supply (UPS)

UPS for Pole Mounting Cameras

Rating : 1 KVA

Topology : True On – Line Double

Conversion

Phase : Single In &Single out

Backup Time : ~ 4hrs

Power Factor : >0.97

Input Voltage : 220 V

Output Voltages : 220V / 230V

Input Voltage Range : 176 VAC to

280 VAC

Input Frequency Range : 45 – 65 Hz

Output Voltage Range : 220 VAC

(Adjustable) + 1 %

Output Frequency Range : 50 Hz <

2 %

Battery Rating : 12V , 7 Ah

Battery Type : Maintenance free

battery

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UPS for Command and Control Centre

Rating : 15 KVA

Topology : True On – Line

Double Conversion

Phase : Single In &Single out

Backup Time : 10 to 15 Minutes

Power Factor : >0.97

Input Voltage : 220 V

Output Voltages : 220V / 230V

Input Voltage Range : 176 VAC

to 280 VAC

Input Frequency Range : 45 – 65

Hz

Output Voltage Range : 220 VAC

(Adjustable) + 1 %

Output Frequency Range : 50 Hz

< 2 %

Battery Rating : 12V , 7 Ah

Battery Type : Maintenance free

battery

Metallic Pole

Height : 25 or 25+ feet

Material : MS Steel

Enclosure : Small metallic

installed on the pole,

- IP65 weather proof,

- With thermal insulation on

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inside

- With built in fan for exhaust

through specially designed

louvers that will provide

ventilation while keeping

rain out.

- Louvers that will provide

ventilation while keeping

rain out.

LCD

40” LCD

Brand : Toshiba, LG, Samsung or

equivalent

19’’ LCD

Brand : HP, Dell or equivalent

Integration Equipment for OUTDOOR Cameras

ODF 8-port

Plastic body

Metal shelf

Fiber splice tray

Airtight materials

Heat shrinkable protecting tube

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SFP Module

1000BASE-LX/ 1310nm (if using fiber) or as per the requirements of Service

Provider.

8 port manageable layer 2, Fiber-Ethernet Switch

8*10/100BaseT+2*1000BaseFX

AC power supply

IEEE802.3ah, IEEE802.1g, SP+WRR,

PPPOE+ Intermediate Agent, STP,

RSTP, MSTP, LACP

Operating range -10 to + 50 deg C.

WAN Connectivity for Edge Devices

At least 15Mbps connectivity per pole

(site) over fiber or Wireless.

The connectivity has to be redundant at

the backbone layer hence avoiding single

point of failures.

Transivers, ODF’s, Fiber to UTP converters, Fiber SFP’s (long range, short

range), power connectivity, backup UPS

for the connectivity and any and all

components for the connectivity are the

responsibility of responding organization.

The initial installation cost and

maintenance cost for one year must be the part of the proposal.

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The service provider must support QoS on all provided circuits with detailed

monthly reports.

WAN Connectivity at Aggregation Site

At least 500 Mbps connectivity over fiber

or Wireless is required at the aggregation site.

Dual Gigabit links at the aggregation site to avoid single point of failure. Primary

and Backup link.

Transivers, ODF’s, Fiber to UTP

converters, Fiber SFP’s (long range, short range), power connectivity, backup UPS

for the connectivity and any and all

components for the connectivity are the responsibility of responding organization.

The initial installation cost and maintenance cost for one year must be

the part of the proposal.

The service provider must support QoS

on all provided circuits with detailed

monthly reports.

Bandwidth Monitoring Tool/Software

Dedicated bandwidth monitoring

tool/software is required to gauge real

time and simultaneous bandwidth from

each site till the Command and Control

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Center.

The proposed software should provide

detailed graphical reports/statistics on

daily, weekly, monthly and yearly basis.

The reports should give details on the

uptime, bandwidth consumed, packet loss, delays, link flapping and other

criteria’s that are required for any WAN

circuit to support 24/7 video traffic monitoring.

Storage Requirements

Recording of all the cameras must be

stored for the period of 15days on

DAS, NAS or SAN. The storage media must be SATA

drives or Fiber Channel drivers or

Flash Drives. The storage must be redundant at all

levels. (media, appliance, servers, software, License etc.).

Minimum storage requirement is 54 TB

raw, in RAID 5 configuration for primary.

Minimum storage requirement is 54 TB

raw, in RAID 5 configuration for

secondary.

Warranty, Support, SLA, Maintenance and Operational Cost.

Set of camera poles: - All active,

passive and supporting components

(everything) must be covered for the

period of one year for maintenance,

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warranty, software upgrade, hardware

replacement, tuning, configuring, optimizing, electricity cost and

operational cost. Command & Control Center:- All

active, passive and supporting components (everything) must be

covered for the period of one year for

maintenance, warranty, software upgrade, hardware replacement,

tuning, configuring, optimizing,

electricity cost, agents salary, diesel cost, maintenance vehicle and fuel,

helpers salary operational cost and

Operations in accordance with SOPs and requirements of End User

Connectivity:- End to end

connectivity solution should be covered for one year. (All active,

passive and supporting/rental

components).

2.14 ELIGIBILITY& EVALUATION

INSTRUCTIONS TO TENDERERS

(Note: These Instructions to Tenderers will not be part of the Contract and will cease to have effect once the contract is signed along with Tendering Data).

A- Eligibility; noncompliance to any of below point will disqualify the bidder from quoting.

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1- Firm must be having valid NTN certificate with registered office in Pakistan.

2- Firm must be having direct alliance with principal manufacturer of quoted equipment.

3- Firm must be registered and working in Pakistan for minimum past of 03 years.

4- Firm should not have been blacklisted or involved in litigation in past on account of delivering tempered / low quality equipment or failure to deliver to any of its customer in public and private sector.

B- Evaluation and Comparison of Bids

The Consultant will evaluate and compare the bids previously determined to be substantially responsive.

Basis of Evaluation and Comparison of Bid

The bids will be evaluated in two steps. The first step would ensure that technical requirements are met by the bidders as per the technical evaluation criteria. In the second step financial proposals of only those firms which meet the technical requirements will be evaluated. The bids would be evaluated according to the following percentages for technical and financial respectively: 1-Technical Evaluation 70% 2- Financial Evaluation 30% The companies will also be evaluated on separate Performa to assess their strength in terms of financial capacity, engineering/technical team, quality standard compliance, international standards compliance, certifications like ISO, status of the company, after sale services, response time and local vending capability. Evaluation will be done both for the company and the product.

Technical Evaluation It will be examined in detail whether the Goods offered by the bidder comply with the Specifications of the bidding documents. To facilitate this, the Goods specification will be reviewed. Technical features/criteria of the Goods detailed in the Specifications will be compared with the bidder's Goods Data submitted with the bid. Other technical information submitted with the bid will also be reviewed. It will be examined whether the bidder has the capability to impart training properly.

Commercial Evaluation It will be examined in detail whether the bid comply with the specified Conditions of Contract of the bidding documents. It is expected that no major deviation/stipulation shall be taken by the bidder. Payment Terms The customer shall pay to the Contractor the Contract amount in Pak Rupee only. The Contractor shall be responsible to establish Letter of Credit, arrange for foreign exchange, ship the goods to Pakistan, pay all insurance and freight charges, all custom duty and levies, octroi

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taxes and all other charges as per the provincial and federal government requirements, and deliver the goods to the Site. Unless otherwise provided for in the Contract, the Customer shall provide for adjustment in price for all the imported items to the extent of exchange rate variations in case the conversion rate “changes”. For all locally procured items the rates shall remain unchanged for the entire duration of the contract i.e., for the period of 12 months from the date of signing of the contract. However the impact of any changes in all duties, taxes & other local levies becoming applicable after the bids have been submitted by the contractors will be absorbed and duly adjusted by the customer in case of both local and imported items.

Evaluated Bid Prices The Consultant’s evaluation of a bid will take into account in addition to the Bid Price, the following factors (Adjustments) in the manner and to the extent stated hereinafter. Adjustment will be based on corrected Bid Prices. The price so determined after making such adjustments will be termed as Evaluated Bid Price. The cost of making good any deficiency resulting from any acceptable, quantifiable variations and deviations from the Schedules, Conditions of Contract and Specifications, shall be added to the corrected Bid Price for comparison purposes only. For bid offering delivery period of the Service earlier than the period specified in the Schedule, no credit will be given. Terms of Payment: The bidder shall state their bid price for the payment terms outlined in the Conditions of Contract. The bid will be evaluated on the basis of this base price. The bidder may state alternate payment terms and indicate the reduction in bid price that wish to offer for such alternative payment terms. The Purchaser may consider the alternative payment terms offered by the bidder.

Parameters of Technical & Financial Evaluation: The bids will be evaluated according to the following percentages for

the technical and financial bid respectively Technical Bids 70% Financial Bids 30 % Note: The technical specifications in the BOQ are minimum required standard of client, anything less will not be acceptable.

. Evaluation Parameter For Hardware Bids

Total Marks Questionnaire

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Company profile The Hardware companies will be pre-qualified on the basis of RFPs submitted against this particular tender. For their company profile and financial strength and general standing in the market. They would be judged on merit .RFP evaluation will be read with the details provided by the bidder company. The Technical evaluation will pertain to both hardware and software system supplied and not only the generic capability of the bidder for hardware/software procurement. Hence the weight age for each parameter may be fixed by the Senior Technical Officer as per requirement.

1. Technical Proposal (Qualification 550/700)

700 Disqualification in any two parts will lead to over all disqualification.

a. Company Profile and Team (Qualification 80/100)

100 Proposed Organizational Structure

Pass/Fail Criterion for short listing:

Company Rating i. Roles Have all roles of development team been

shown? ii. Resumes Have adequate number of resources been

allocated for each role? Criteria – at least 75%

iii. Skill Matrix Do the resources fulfill/possess requisite experience and skill set?

iv. Education/certification Is the training relevant?

v. Experience Role Team Skill Evaluation

Experience Required Number Available

40 (50%Tech- nical & 50% Domain knowledge)

Network Manager/ specialist

10+ years Network Analysis Design, Implementation, Management of team

Pass Criteria: 80% , 20% for each year

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30 Hardware/ Software Engineer

7+ years Hardware implementation Experience, Hardware Architecture & Software Integration. Experience with surveillance systems

Pass Criteria: 80% , 20% for each year

20 Network/Hardware Engineer

Average 5+ years

Certifications and trouble shooting experience

First year - 30%, Rest - 70%

10 Hardware Technician/system support

Average 4+ years

Trouble shooting, Maintenance

First year - 20%, Rest - 40% each

b. Conformance to the Specifications (Qualification 270/350)

350 Each hardware item and software component must fulfill the specifications as laid down within the RFP.

Overall System design 70 For Networking components, Servers and operator work stations

Video Management Station 70 Hardware and Software capabilities of VMS and recorders.

IP Camera

80 For all IP camera types (sensor type and size, Pixel resolution, built in PoE, enclosures etc).

Storage Server 60 For Video storage and servers. Should include RAID 5 protection.

Network Infrastructure 70 Switches, media convertors, also UPS.

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c. Domain Experience/ Services (Qualification 90/125

125 Provision of Hardware and services in public and private sector.

I. Scope of Provision/Installation Base (Qualification 80/100)

100 40 marks for Infrastructure projects and 60 marks for surveillance project

10 Private Organization and 5 Public Organization then 40 marks for Infrastructure Networking related projects** If vendor has installed any major city wide surveillance project using similar products / technology as quoted in BOQ in last 2 years then 60 marks will be awarded otherwise 0. (Documentary evidence is required)

** 8 Private Organization and 4 Public Organization then 30 marks ** 6 Private Organization and 3 Public Organization then 20 marks ** 4 Private Organization and 2 Public Organization then 10 marks

ii. Response time after sales. (Qualification 20/25)

25 With in the City Less than 4 hours response for support, then 25 marks, Less than 6 hours response for support, then 20 marks, Less than 10 hours response for support, then 10 marks.

d. Standards (Qualification 40/50)

50 The bidding company should be ISO9001 certified, Pakistan Engineering Council Member and/or Pakistan Software Export Bureau member. If only ISO certified then 30 marks, if additionally member of PEC or PSEB then 40 marks. For all three then 50 marks.

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e. Optional Features Provided above specifications

25 If system offers any features that are not a mandatory requirement of the RFP specifications but can be of advantage. Some points can be awarded accordingly as long as these additional features are free of cost.

f. Manufacturing Source (Qualification 30/50)

50 Surveillance equipment from US/European/Japanese company only. In case of relationship with principal manufacturer, identify the relationship with proof and numbering will be done accordingly.

2. Financial Proposal 300 Formula for calculating marks: M = Minimum Bid B =The Bid Then Score = (M / B) * Weight

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2.15 ABBREVIATION

ARP Address Resolution Protocol

CCTV CCTV Surveillance and Recording System

CPU Central Processing Unit

GUI Graphical User Interface

HTML Hyper Text Mark-up Language

IE Internet Explorer (Microsoft)

I/O Input / Output

IGMP Internet Group Multicast Protocol

ICMP Internet Control Message Protocol

IEEE Institute of Electrical and Electronics Engineers

LAN Local Area Network

LDAP Lightweight Directory Access Protocol

MSDE Microsoft SQL Server Desktop Engine

OS Operating System

OLE Object Linking and Embedding (Microsoft)

PTZ Pan / Tilt / Zoom

PC Personal Computer

RAID Redundant Array of Independent Disks

RTP Real-time/Rapid Transport Protocol

SMS Security Management System

SPOF Single Point Of Failure

SNMP Simple Network Management Protocol

SDK Software Development Kit

TCP/IP Transmission Control Protocol / Internet Protocol

UDP User Datagram Protocol

VRM Video Recording Management System

WAN Wide Area Network