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2. Infrastructure Solutions Overview Guy Martin Solutions Marketing Manager Northern Europe 3. Agenda

Sun-Netscape Alliance Overview

Web Services

Unified User Management

Security

Application Server

Messaging

Ecommerce Infrastructure

4. How to Compete in the Net Economy Establish aWeb Presence

Publish your presence

Market products & services

Integrate in Your Existing Assets

Extend existing systems

Sell products & services online

Enable real-time transactions

ConnectYour Partners andSuppliers

Extend services to supply-chain partners

Optimize your supply- chain for faster responsiveness

Create Commerce TradingCommunities

Setup Trading Communities

Leverage vertical content

Intranet Portal Supplier Portal Partner Portal Customer Portal Conceive Your Service Becomea Portal Conceive a service Construct it in parts 5. Portal Model Targeted Communities Aggregated For Key Services Employees Partner Customer Supplier Content Communication Collaboration Commerce Customer Care 6. The Service-Driven Network Services E-commerce VOIP Paging Manufacturing Mail ERP Purchasing Instant Messaging Travel Calendar HR Entertainment 7. iPlanet Solutions .Commerce .Community .Platform .Connect Commerce Communities & Collaborative Solutions Applications Platform Integration Solutions Internet Procurement, Guided Selling & BillPresentment 8. iPlanet Solutions .Community .Platform .Community .Connect AssetIntegration Partner Integration Business Process Integration .Commerce Trading Marketplace StrategicInternet Procurement Guided Selling Hard Goods Guided Selling Soft Goods Internet Bill Presentment & Payment .Platform Unified User Management Suite Web Services Transaction Processing Services Secure Access .Community Corporate Community Hosted Community Customer Community 9. A Family of Production Ready Applications for E-Commerce

• Commerce Exchange Applications

Procurement

• BuyerXpert

Selling

• SellerXpert

• MerchantXpert

• PublishingXpert

Billing

• BillerXpert

• ECXpert

• TradingXpert

10. Online Selling Products A packaged application that enables enterprises to rapidly establish high-end business-to-consumer sites MerchantXpert Comprehensive application for large enterprises seeking to deploy a complementary business-to-business sales channel on the Internet SellerXpert Comprehensive application that manages the sale of information, as well as targeting, advertising, and delivery of personalized data for superior customer service. PublishingXpert 11. Infrastructure Solutions 12. Establish a Web Presence Web Presence (Static) WebServer 13. iPlanet Enterprise Web Server

High performance

• Multithreading

• Secure Socket Layer (SSL) hardware accelerators

Scaleable

• Supports millions of users

• Multiple CPU support

High availability

• Clustering & automatic restart of failed process

Supports

• CGI, JavaScript, Java Servlets, JSPs, NSAPI, ODBC, JDBC, SMTP, LDAP

14. Enterprise Web Server

Market leader

Public Web sites

• Enterprise Server 44% Apache 22% MS 21%

Top 100 Enterprise sites

• Enterprise Server 66% MS 14% Apache 10%

Investment Protection

• Code portable to Application Server

Source: Gartner Group 15. Establish Directory and Security Infrastructure Directory Server, CMS, SecureNet, WebTop, SiteMinder Step 1- Establish a Web Presence Filter by whos asking User Management Services 16. User and Data Integration Delegation of UM, Synchroni- zation DelegatedAdmin, MetaDirectory Scalability Directory Server CMS, WebTop, Secure Net, SiteMinder Step 1- Establish a Web Presence User Management Services 17. Managing theComplete User Lifecycle Create the user Managetheuser Remove theuser 1 2 3 18. iPlanet Unified User Management Suite

Complete unified user management infrastructure

Leverages LDAP support

Delegated Admin. Certificate Mgmt. System SiteMinder Directory Meta Directory 19. Benefits of Unified User Management Suite

Rapid service deployment by leveraging existing user management infrastructure

Highly scalable to address future e-commerce and hosting requirements

• Multi-platform LDAP directory-centric approach

Strong security through digital certificates

Simplified administration

• • Centralized policy management

• • One button automatic account creation and deletion in all appropriate applications

• • • Legacy systems (ERP, e-mail, Oracle RDBMs, etc.)

• • • Issue/revoke certificates

• • • Web applications

• • Automatic propagation of updated user profiles

• • Customer self-service

20. Components of Unified User Management Suite

iPlanet Directory Server

• Recognized performance and scalability

• Installed base of more than 100 million seats

iPlanet Certificate Management System

• Arating performance, manageability, usability( PCWeek, 9/6/99 )

• CMS offers the scalability and fortitude required to execute a comprehensive e-commerce security plan(InfoWorld, 9/13/99)

iPlanet Meta-Directory

• Joins and updates user data from disparate systems

iPlanet Delegated Administrator

• Real-time policy-driven self-service for account management

Netegrity SiteMinder (3rd party)

• Web single sign on, centralized policy management

21.

Performance

• 50MM+ entries, 5200 queries / second(PCWeek)

• Fast bulk load

Availability and Reliability

• Replication, online backup and restore, fail-over, transactional data store

Security

• Certificate-based authentication, attribute-level access control, extensible authentication, hardware SSL accelerators

Flexibility

• Pre-op, post-op, and authentication APIs

• Modify schema on-the-fly

Flexible Administration

• Java GUI, command line and LDAP on the wire

iPlanet Directory The Foundation 22.

A number of External Directories are joined into a single Directory, the MetaView

• A single person with records in several External Directories will have only one entry in the MetaView

• The MetaView Entry contains attributes originating in different External Directories.

Meta-Directory enables

• Publishing of a content rich directory

• Consolidation of account data

• Event driven dynamic accountcreation and administration

• Creation of a centralmessaging directory

iPlanet Meta-Directory iPlanetMeta- Directory ERP NOS RDBMS Mail 23. Meta-Directory Architecture MetaView Management Console The Meta-Directory Directory Servers Databases iPlanet Directory Server Join Engine LDAP SQL LDAP Connector NOS &Messaging Directories ConnectorView LDAP LDAP Connector HR Systems ConnectorView LDAP 24.

Scalability and manageability

• Supports millions of users

• Distributed deployment for large organizations

Highly extensible and flexible

• Customizable processing logic integrates existing processes, enables extensive policy control

Integrates with existing systems

• Internet clients, servers, VPNs...

• Kerberos, SecurID authentication plug-ins

iPlanet Certificate Management System Registration Manager Data Recovery Manager Certificate Manager 8 25. Delegating Directory Administration

Enables real-time policy-driven self-service

• Customers, partners, and suppliers manage their own user and account information

Distributes user management while providing centralized security policy management

• Separates user management from ACL and group management

• Leverages Directorys DynamicGroups for ACLs

Customizable and extensible

• Customizable HTML templates

• Create and manage any directoryattribute

• Extensible to third party productsand systems

26. Netegrity SiteMinder

Login once

• Multiple apps, servers, platforms

Fine-grained access control for Web applications

Policy server

• Authentication, authorisation, auditing

Web Agent

• Runs on Web server

• Controls access via Policy Server

Personalised content

27. iPlanet SecureNet

Comprehensive security system

• Entire corporate infrastructure

Centralised Management and Config

• Stealth (per interface)

• Common config files

High Availability

• Primary/Secondary (same MAC and IP)

• Includes encryption support

• Common config

Proxies

• HTTP, Telnet, FTP, SMTP

28. iPlanet WebTop

Remote access for the Enterprise

• High security via Internet connection

• Java enabled browser + SSL V.3.0

• Intranet, email, PC Applications, X-Windows

Mail Version

• Netmail & Netcalendar

Deluxe Version

• Email, calendar, web apps, telnet, remote control

Single Server

• Supports 3 to 6,000 user community

29. Provide Dynamic Content 1- or 2-way transactions withdatabase ApplicationServer Step 1- Establish a Web Presence Step 2: Establish Directory and Security, Integrate Users/Data Provide Dynamic Content 30. Application Server Product Family Application Builder Intuitive & Productive Web IDE Application Server Application Server Administrator 3rd Party Tools - Caf, Visual C++, source code control tools, ... Deploy Develop Integrate Extension Builder Custom Extensions Ready-to-Use ExtensionsTuxedo MQSeriesIntegration Suites AS for R/3 AS for Ecommerce AS for CICS/IMS AS for BPM 31. Application Server Feature Highlights

Standards-Based Application Model

• J2EE - Servlet, JSP, EJB, JDBC, JTA

Distributed Transaction Support

Leader in Performance & Scalability

Advanced availability features

Comprehensive Integration solution

Enterprise-class Administration

Application Builder

32. Application Server Enterprise-Class Deployment Platform Web Browser Rich Clients (Java or C/C++) Legacy Client/Server Databases Web Servers Leverage sophisticated pre-built application & infrastructure services

High performance & scalability

24x7 availability

High-performance enterprise integration

Shield IT from complexity & resource drain

Platforms

Sun Solaris

HP-UX

Windows NT

Digital Tru64 UNIX

RDBMS

• Oracle

• Informix

• Sybase

• DB2

• SQL Server

ODBC & JDBC support

33. Upgrade Paths iPlanet Application Server 6.x ND 5.x API IAS 4.x API J2EE Net Dynamics x.x Net Dynamics 5.x Netscape Application Server x.x iPlanet Application Server 4.x 34. Integrate with Existing Internal Systems Step 1- Establish a Web Presence Step 2: Establish Directory and Security, Integrate Users/Data Provide Dynamic Content Extend Extend ERP Integration ApplicationServer Extensions Transaction Integration ApplicationServer Extensions 1- or 2-way transactions withdatabase ApplicationServer 35. Application Server Extensions

SAP R/3

IBM CICS, IMS, MQSeries

BEA Tuxedo

Custom-built

36. Extensions & Integration Suites

Real time, synchronous communication to enterprise systems

High performance connectivity to business logic, not just data

• Proxy objects, connection management

Ease of development (APIs and tools)

Integration Suites: Comprehensive solutions for development, deployment & management

Enterprise Server Directory Server Application Server Web Users Customers Extension Examples: Order status check, Customer care, Online banking SAP R/3 CICS IMS MQSeries TUXEDO Custom Applications Integration Suite LDAP 37. Integrate Internal Work Flow Processes IntegrateWork FlowProcesses Automate Processes Business Process Manager Step 1- Establish a Web Presence Step 2: Establish Directory and Security, Integrate Users/Data Step 3: Provide Dynamic Content, Integrate w/ Existing Int. ERP 38. Business Process Manager

Builds on infrastructure products

• Processes stored in LDAP directory

Enables workflow processes

Automates business processes across extranets

• Contract negotiation, bidding & contractor management

Audit & monitoring ongoing processes

39. Connect with Business Partners and Suppliers Step 1- Establish a Web Presence Step 2: Establish Directory and Security, Integrate Users/Data Step 3: Provide Dynamic Content, Integrate w/ Existing Int. ERP Provide External Connections Data exchange with external systems ECXpert TradingXpert Step 4: Integrate Internal Work Flow processes 40. Messaging and Communications Hosting Step 1- Establish a Web Presence Step 2: Establish Directory and Security, Integrate Users/Data Step 3: Provide Dynamic Content, Integrate w/ Existing Int. ERP Provide External Connections Step 4: Integrate Internal Work Flow processes ManageElectronic Relationship Data exchange with external systems ECXpert TradingXpert Establish Communications Messaging Server Calendar Server Internet Mail Server Webtop 41. Customer Momentum Morgan StanleyMotorola MSANational ProcessingNationsBankNewbridgeNuSkin NYU-Stern School of BusinessNicholas ResearchNorfolk SouthernOccidental PetroleumPaine-WebberPan CanadianParametric Technology CorporationQuaker StateRadianReliastar InsuranceRenaultReutersSABRE GroupSAIC (DISA)Scotia Capital MarketsTCPL Texas IndustriesTimes MirrorThomsonTokyo Mitsubishi InstituteU.S. WestWake Forest UniversityXylink 20th Century InvestmentsA.G. CommunicationsA.G. EdwardsAccuStaffANPEAuchonAudi/VWAvis/WizcomAXABanco MexicanoBaptist Memorial HealthcareBell AtlanticBellCoreBITALBlue Cross-Blue Shield of GeorgiaBooz-Allen HamiltonBristol Myers SquibbBrooklyn UnionBrookshire's GroceryCanadian AirlinesCGIChinese MilitaryCSGUS WESTCypress SemiconductorDassaultDelta AirlinesDetroit Water & SewageDeutsch Morgan GrenfellDHLDialogDialogicDLADSCDSS (DoD customer)EDS GM Edward Jones Financial Times Information AFXFlemming FoodsFreddie MacFrench National EducationFuture PublishingGenentechGlobal Industrial TechnologyGlobal OneGTEHarvard Medical SchoolHK Hospital AuthorityHughes Space and CommunicationInpriseJ.C. PenneyKaiser PermanenteKindercareKinko'sKLM Technical DepartmentKnight-Ridder LSI LogicLucent TechnologiesMitre Federal Research Group 42. Alliance Messaging Solutions

Netscape Messaging Server

• Messaging Services for Enterprises and Web Communities

Sun Internet Mail Server

• Messaging Services for Application Hosting

43. Netscape Messaging Server

Industry leading webmail

• Native HTTP access to universal message store

• High Scalability

• Easy Customizability and Extensibility

• Component Architecture for flexibility, performance

Enterprise-ready platform

• Popular email client technology

• Migration/Interoperability with proprietary systems

Cross Platform Support (UNIX and NT)

Centralized Directory configuration & Management

Messaging Services for Web Communities and Enterprises 44. Netscape Messaging Server

WebMail

• Customizability

• Folder Management

• Attachment view, send

• SSL Support

• Sorting and Searching

• LDAP Address Lookup

• High Scalability

Policy-based administration

• Aging Policies

• Quota Policies

Centralized Management

• Directory-based Configuration

• Single-seat administration

Unsolicited Bulk Email Prevention

• Pre-SMTP Plugins

• UBE Filters

Enables Universal Access to Communities of Customers, Employees, Suppliers, and Partners 45. Application Hosting

Allows Service Providers to expand their messaging service offerings from consumer to corporate customer

Leverages Service Providers strength in hosting Internet Services

Offers attractive, lower-cost alternative to Enterprise Customers

Create a business framework for hosting and outsourcing a variety of advanced services

46. Economics of Outsourcing * Gartner Group, 1998 Insourcing Outsourcing %Cost Savings by Outsourcing Avg Annual Costs / User $400 $150 39% Savings necessary to motivate consideration to outsource Increasing motivation to outsource 63% $240

Outsourcing Drivers

Lower barriersto entry

Increasing

reliability

Cost savings

Keeping current

Staff shortages

Higher SLAs

47. Sun Internet Mail Server

HTML Console for Delegated Management

• Different levels of delegation

• Customizable and brandable

Native Virtual Domain Support

• Extensive provisioning interfaces

Improved Access Controls

• Domain & User quotas

• User suspend/remove

Improved Directory Support

• Netscape Directory

• Sun Directory Server

Messaging Services for Application Outsourcing 48. Application Hosting Model Delegated Management Console 1 Delegated ManagementConsole 2 Delegated Management Console 3 Delegated Management Console n Domain1.com Domain2.com Domain3.com Domainn.com SP ManagementConsole SystemManagement

Security: Access Control

Support for multiple customer vanity domains

User administration delegated to the customer

Secure Backup 49. Sun Internet Mail Server

Levels of delegated administration

• Domain administration

• Distribution list management

• End user self administration

Modular Interfaces

• HTML/CGI based

• Customizable

• Easy to brand Virtual Hosting

Virtual Domain Support

• Provisioning utilities to create/modify domains

• Quotas and Access control

• Domain-aware MTA, IMAP, POP Services

Netscape Directory Server support

Enhanced Logging Interfaces

Flexible MTA

Enables Service Providers and outsourcers to offer scalable, reliable hosted messaging services. 50. Alliance Messaging Server

Netscape Components

Message Store

Delegated Admin Framework (NDA)

Mission Control Console

Webmail

Sun Components

MTA

Class of service, Delegated Admin DIT

Server-side rules, MLM

Webaccess

Cross-Platform 51. Alliance Calendar Server 52. Trading Communities in the Net Economy To Compete in the Net Economy, Enterprises need to Communicate with Their Trading Community Effectively, Efficiently and in Near Real Time.To do this, Enterprises Leverage Internet technologies forNew Web Driven Processes. 53. Challenges with Traditional Solutions...

Business Challenges

• Time Delays and Increased Errors

• Limited Support for Collaborative Business Processes

• Consistent Customer Service for ALL Customers

• Fragmented Management of Trading Community

Operational Challenges

• High Overhead to Support Mid-size and Low Tech Trading Partners

• Existing Systems are Inflexible & Limited

• Inter and Intra- Company Data Integration

• Real-time Connectivity is Cost-prohibitive

54. Alliance Software Solution

E-Commerce Packaged Applications to:

Securely Exchange Commerce Documents over the Internet and existing private networks.

Automate Relationship-based Business Processes

Manage Trading Partner Membership for ALL Partners

Alliance Software Product Components:

ECXpert

TradingXpert

ECXpert Extensions

• SAP

• Oracle

• MQSeries

55. Commerce Exchange

Inter-company Connectivity

Application to Application Integration

Security and Data Integrity

Automated Data Mapping & Translation

Foundation for E-Commerce Solutions Secure Exchange of Business Documents Over the Internet and Existing Private Networks 56. Internet Commerce Exchange within a Trading Community Small Trading Partners Large Trading Partners Medium to Large Trading Partners Internet Traditional VANs ECXpert ECXpert ECXpert TradingXpert Browser Access 57. ECXpert

Trading Partner Management For ALL Partners

Streamline Cross-Company Communications

Scalable and secure cross company transactions

Transaction Audit and Control

Directory Server Trading PartnerLegacy Systems EDI, ERP, other Trading Partner Applications ECXpert An Internet Commerce Exchange Application to Automate and Manage Business Processes over the Internet and Existing Private Networks 58. ECXpert Process Flow Communications Gateway CoreServices Data and Message Store Reporting Facilities Admin Facilities Communications Gateway TradingXpertNAS ECX EXT FTP, OFTP,HTTP,SMTP, VAN Customers Suppliers Banks HTTP Small Trading Partners Data Transformation Maps Management InternetLegacy Applications MRO & ERP Systems Administration & Notifications 59. TradingXpert

Reduce Cost of Trading with Low-Tech Partners

• Automate Commerce Exchange

Eliminate Technical Barriers for Partner Adoption

• Browser based

• Email alerts to encourage and monitor usage

Improve Time to Market

• Eliminate delays associated with fax, courier and other non-electronic methods of communication

An Internet Commerce Application for Creating Online Trading Communities that empower low tech trading partners and streamline cross-company communications 60. TradingXpert Key Features

Flexible UI

• Fully Customizable

• Fully extensible (leverages ECXpert)

Message Center

• Inbox

• Outbox

• Personalized profile

Business Form Composition

• Intelligent turn-around capability

• 12 Pre-packaged templates for standard EDI translations

Built on Netscape Application Server

• Unmatched scalability and performance

• 24 x 7 application availability

• Rapid customization

61. Solution Summary

Business Impact

• Increased Profitability

• Improved Supplier and Customer Relationships

• Improved Time to Market

IT Impact

• Tight Integration between Internal and External Applications

• Greater Leverage of Existing Business Systems

• E-Commerce Foundation to Support Internet-Level Traffic

62. Summary

Sun-Netscape Alliance Overview

Web Services

Unified User Management

Security

Application Server

Messaging

Ecommerce Infrastructure

63.